Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
Customers frequently praise the shop for clear communication, friendly staff, and efficient service on tasks like tire replacement, alignment, and diagnostics. The business offers convenient drop-off options and detailed reports explaining necessary repairs. However, several lower-rated reviews criticize the pricing as significantly higher than competitors and describe instances of perceived upselling or diagnostic fees without resolved issues.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
298 Google reviews we collected
Phrases our text analysis found in 268 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 268 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a fantastic experience at A+ Auto Repair and highly recommend them to anyone in the area!”
“I want to give Justin and the entire team a shoutout for making an otherwise terrible situation into a silver lining.”
“Sean Steffen was super nice and knowledgeable, ensuring my wheel alignment went smoothly and quickly.”
“My old car gives me problems and they always get me in right away and fixed fast.”
“Communication was clear and transparent, and the repairs were completed quickly.”
“I truly appreciate you and will definitely recommend A+ Auto Repair to others.”
“I cannot recommend this shop enough - all of the folks that I have interacted with including Justin, Cynthia and Allie as well as others I did not mee…”
“They were fast, communicative and transparent about work.”
“Fair rates, fast turnaround, and they even returned the car freshly washed.”
“…ng issue, explained the problem with photos/videos and did not try to overcharge, and covered a Lyft ride home while waiting for the car to be fixed.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired A+ Auto Repair of Redwood City for 8 kinds of job. Pick one to see what they paid and said.
Justin, Sean, and Allie are great to work with at A+ auto. My old car gives me problems and they always get me in right away and fixed fast. Great customer service.
fantastic service! Came in for a headlight replacement and the customer service from Sean and Justin was amazing. Repair was great and I would recommend!
Five stars for A+ Auto Repair in Redwood City! Sean Steffen was super nice and knowledgeable, ensuring my wheel alignment went smoothly and quickly. Fair rates, fast turnaround, and they even returned the car freshly washed. Excellent service!
Yes, the team at A+ services your car. They will tell you exactly what your car needs, and what it doesn’t need. They take care of your car as if you are part of a close knit family. What you get out of this is not only a service car, but more importantly, an unwavering commitment to you, your friends and family…
Amazing service Justin and his team did an outstanding job, replaced two tires in no time, visit A +Auto Repair for your next automotive needs You won’t be disappointed.
I had a fantastic experience at A+ Auto Repair and highly recommend them to anyone in the area! Communication was clear and transparent, and the repairs were completed quickly. Thank you to everyone at A+ Auto Repair!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 39 | — |
| Vehicle Inspection | 26 | — |
| Oil change | 25 | — |
| Auto maintenance | 17 | — |
| Air & cabin filter replacement | 17 | — |
| Transmission | 17 | — |
| Brakes | 17 | — |
| Tires | 15 | — |
4.9 ★★★★★ 298 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Justin, Sean, and Allie are great to work with at A+ auto. My old car gives me problems and they always get me in right away and fixed fast. Great customer service.
fantastic service! Came in for a headlight replacement and the customer service from Sean and Justin was amazing. Repair was great and I would recommend!
Alicia, thank you so much for taking the time to leave a review! We're glad that you brought in your Toyota Corolla for a headlight bulb replacement! Now that it's getting darker earlier with Daylight Savings Time, being able to see clearly on the road is important! We look forward to seeing you again soon for your next oil service!
Five stars for A+ Auto Repair in Redwood City! Sean Steffen was super nice and knowledgeable, ensuring my wheel alignment went smoothly and quickly. Fair rates, fast turnaround, and they even returned the car freshly washed. Excellent service!
Hi Alonzo, thank you so much for the 5-star review! We always love having a performance EV like your Kia EV6 GT in the shop. Keeping the wheel alignment dialed in is essential for your handling and making sure you keep even tire wear so your tires last as long as possible! We’re glad you enjoyed the complimentary wash, too! Enjoy the smooth ride, and we look forward to seeing you soon!
Yes, the team at A+ services your car. They will tell you exactly what your car needs, and what it doesn’t need. They take care of your car as if you are part of a close knit family. What you get out of this is not only a service car, but more importantly, an unwavering commitment to you, your friends and family being safe. I'm sure there may be local places with slightly lower prices. What's confidence and safety worth? We’ve been customers for years, for every one of our cars (Toyota x2, Nissan x2, Infiniti, Lexus x 5) I’ve never been anything other than delighted. VERY highly recommended 🙏🏼
Hi Gary, thank you so much for those kind words and for being such a loyal part of our family over the years. It was great seeing you again and getting your Lexus taken care of at our Redwood City location. Justin and the rest of the team really appreciated your heartfelt note. We take a lot of pride in making sure your vehicles are safe for the road. We're glad we could get that seasonal service and the throttle body service knocked out for you. Knowing you feel that confidence and safety when you leave our shop means the world to us. Just remember that you and your family always have a friend in the car business here at A+ Auto Repair. See you next time!
Amazing service Justin and his team did an outstanding job, replaced two tires in no time, visit A +Auto Repair for your next automotive needs You won’t be disappointed.
Hi Frank, thank you so much for trusting us with your vehicle! It was a pleasure to help you, we look forward to seeing you again soon when you need us!
Had to charge battery all night, car still won’t start. :-(
Hernan, thank you for bringing this to our attention. We apologize for the ongoing battery issues with your vehicle. Although the repair was verified prior to returning your vehicle, your satisfaction and peace of mind are our priority. We’d like the opportunity to inspect it again immediately, please contact us so we can schedule a priority follow-up!
I had a fantastic experience at A+ Auto Repair and highly recommend them to anyone in the area! Communication was clear and transparent, and the repairs were completed quickly. Thank you to everyone at A+ Auto Repair!
Jessica, thank you so much for brining in your Fiat 500, and for taking the time to share your experience! We're thrilled to hear that you appreciated our clear communication and quick turnaround. Providing honest, transparent service and getting you back on the road safely are always our top priorities. The entire team truly appreciates your kind words and recommendation. We look forward to helping you with any routine maintenance or repairs down the road!
All around very professional organization. They provide clear, concise explainations of the work that needs to be done. And perform high quality work. Just excellent service through and through. Great value.
Thank you so much for taking the time to share your feedback! We truly appreciate your business and look forward to working with you again in the future!
Top-touch customer service! They were fast, communicative and transparent about work. I'll definitely come back for future maintenance!
Ying, thank you so much for the kind words! We're thrilled that you had a great experience- transparency and honest work is the cornerstone of our work. We look forward to seeing you again soon when you need us!
Justin and his crew take amazing care of our vehicles. We have known him for two decades. He looks at all aspects of our cars and tells us what needs immediate attention and what could wait a bit. This service is what keeps our older vehicles performing well. We appreciate him and A+ Auto Repair. Would HIGHLY recommend!!!
Jane—thank you for the 5 stars and for trusting us for well over a decade - 10+ YEARS! It’s been a pleasure working with you and serving you with your vehicle repair / service. Justin will be thrilled to see this. We’re glad the pricing feels fair and that our team could help with everything from body & trim to filters, batteries, and general maintenance. We’re grateful for your loyalty and here whenever you need us. — Justin M. & the A+ Auto Repair of Redwood City Team 535 Whipple Ave, Redwood City, CA • (650) 263-4323 • www.redwoodcityautorepair.com
Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
