Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
A+ Auto Repair of Redwood City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Auto Repair of Redwood City

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 4.9★ from 298 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 86% of auto glass repair.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Auto Repair of Redwood City is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100

Reviews for your job

Customers hired A+ Auto Repair of Redwood City for 8 kinds of job.

A+ Auto Repair of Redwood City for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Auto maintenance”

John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Justin, Sean, and Allie are great to work with at A+ auto. My old car gives me problems and they always get me in right away and fixed fast. Great customer service.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto maintenance
GalanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I arrived to the shop with a grinding noise on my car. Sean and Justin quickly assisted me with service and had one of the techs, Jacob come along with me to troubleshoot the sound . Quickly Jacob had noticed the sound and said he knew where to start. Shortly after work started and in no time I had my car back…

Great priceVehicle InspectionBrakesVehicle safety inspection
Quan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience at A+ Auto with both my van and SUV. Getting cars fixed is usually a stressful, exhausting chore, but they made it completely painless. Justin is super high-energy and friendly, and the mechanics are total pros. I loved that they sent a detailed report with clear price quotes, so I didn't…

Great priceTiresAuto battery replacementAuto maintenance
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best service with a smile I’ve ever received.

Reasonable priceAuto maintenance
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful wonderful wonderful! Allie and Justin were so helpful and attentive! I've been coming here for a while (although not consistent >.<), I love the service and I love how they don't make you feel pressured to fix everything in your car right away. You can always say no to a service you don't WHICH I LOVE!!!! CANT RECOMMEND THEM ENOUGH!

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service provided. Kept me updated through the whole process!

Great priceAuto engine diagnosticEngine repairAuto maintenance
roniLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Awesome .Transparent .Detailed. I have been coming to this company for years for my cars. No matter the car or the problem A+ has you covered. All my regular maintenance is done here for my work truck and my daily driver as well. I have referred Justin and his team to many friends and they still come here now.…

Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had my car serviced here including some custom work which included a high output alternator install. Justin was great he was a pleasure to deal with and took care of the repair process flawlessly. He followed up to make sure everything went well after and was there to address any concerns along the way. Really…

Customer photo from Alex's review
Reasonable priceGeneral repairs & maintenanceElectricalBrakes
AnnamalaiLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

As an out of towner with car trouble in Redwood City I picked A+ purely on the basis of the reviews and ratings they had received and it turned out to be the right decision. They quickly addressed my issue. Pointed out other little things that might need addressing down the road but didn’t try to pressure me into…

Reasonable priceAuto maintenance
Thurston5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome service…Honest and transparent

Reasonable priceBrakesAuto maintenance
rhea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience! The team was knowledgeable , honest, and efficient. They clearly explained the issues with photos, provided a fair estimate and deliver high quality work.

Reasonable priceAuto maintenance
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My neighbor, a Corvette owner and Corvette club member, recommended A+ and I'm glad he did. Matt, Justin and everyone else at A+ were knowledge, helpful and went out of their way to make my experience a positive one. They performed excellent work on my Focus ST and I will definitely return to A+ for any services I need down the road.

Reasonable priceVehicle InspectionWheel alignmentAuto tire replacement
Sylvie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Courteous people. Saving me money on my repairs. Goodbye Putnam. You will get excellent service and honesty all around!

Great priceTire rotationsVehicle InspectionAuto maintenance
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service is outstanding - Brian was helpful, knowledgeable, and very service-oriented - a great interface with the technical staff. I really appreciated the comprehensiveness of the checklist and the candor regarding work needed vs work not needed.

Reasonable priceTransmissionAuto power window repairGeneral repairs & maintenance
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am an old customer at the original A+ Japanese Auto Repair Service in San Carlos. This is my first service at their new shop A+ Auto Repair of Redwood City (for 2014 Subaru Forester 87k miles maintenance and oil change). I always appreciate Justin's and his service advisors' (past and present) detailed…

Reasonable priceTransmissionAir & cabin filter replacementTire rotations
Naveera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service.

Reasonable priceVehicle InspectionVehicle safety inspectionAuto maintenance
VincentLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Not sureAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance39—
Vehicle Inspection26—
Oil change25—
Auto maintenance17—
Air & cabin filter replacement17—
Transmission17—
Brakes17—
Tires15—

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