Experts Reviews · Company report
A+ Auto Repair of Redwood City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Auto Repair of Redwood City

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 4.9★ from 298 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 86% of auto glass repair.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Auto Repair of Redwood City is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100

Reviews for your job

Customers hired A+ Auto Repair of Redwood City for 8 kinds of job.

A+ Auto Repair of Redwood City for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Brakes”

GalanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I arrived to the shop with a grinding noise on my car. Sean and Justin quickly assisted me with service and had one of the techs, Jacob come along with me to troubleshoot the sound . Quickly Jacob had noticed the sound and said he knew where to start. Shortly after work started and in no time I had my car back…

Great priceVehicle InspectionBrakesVehicle safety inspection
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful wonderful wonderful! Allie and Justin were so helpful and attentive! I've been coming here for a while (although not consistent >.<), I love the service and I love how they don't make you feel pressured to fix everything in your car right away. You can always say no to a service you don't WHICH I LOVE!!!! CANT RECOMMEND THEM ENOUGH!

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
Jayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

A+ Auto Repair of Redwood City provided a delightful experience for my week-long auto repair. They were responsive and clearly explained things at every turn. Each employee with whom I spoke was well informed about the update on my vehicle. All the employees I met were friendly, and my needs were anticipated. I am…

Great priceBrakes
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent serve and friendly employees. Great job at reasonable price.

Auto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Kit7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, considerate and friendly. Appreciate getting the photos showing what they are referring to. Good communication and timely service.

Reasonable priceGeneral repairs & maintenanceBrakes
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ally, Justin and the team are great communicators and walk you through all the details as deep as you want to know. Since 2023 they earned my trust and I'll keep coming back with my Forester.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrakes
johngyro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent customer service from start to finish. The staff was friendly, honest, and very knowledgeable. They explained everything clearly, completed the work on time, and made the whole experience stress-free. I highly recommend this auto shop for anyone looking for reliable and trustworthy service.

Reasonable priceAuto brake repairBrakes
Devin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very thorough in the inspection with photos, which I liked. Did lots of extra work to help out and was fair on pricing. Would come back.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto brake repair
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had my car serviced here including some custom work which included a high output alternator install. Justin was great he was a pleasure to deal with and took care of the repair process flawlessly. He followed up to make sure everything went well after and was there to address any concerns along the way. Really…

Customer photo from Alex's review
Reasonable priceGeneral repairs & maintenanceElectricalBrakes
Kumar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Third visit there in a year and excellent as always.

Brakes
Thurston5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome service…Honest and transparent

Reasonable priceBrakesAuto maintenance
Kumar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These folks are top people. Highly recommended

Brakes
AlexLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The service was well priced and the service was excellent. The next time I have any car troubles I'll be back here!

Great priceBrakes
Kalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had such a great experience here. Justin and Brian went above and beyond to help me through my car issues and they made the entire process stress free and seamless! As a woman, I felt very cared for and they were great with their communication. I’ll definitely be back! I would highly recommend them to anyone in…

Great priceBrakes
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Special thanks to Brian Reidy at the RWC shop and Moss Coln at the San Carlos shop for helping me out and making my experience at A+ Japanese Auto Repair positive and outstanding. Brian listened to my story how I a DIY mechanic for the last 50 years, messed up when out of habit I stepped on the brake pedal (to…

Reasonable priceBrakes
Amanda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've never felt more trust, more quickly with an auto repair team than the folks at A+ Auto Repair. I worked most closely with Albert and Elaine, both of whom demonstrated genuine care, honesty, and reliability right off the bat. I was very impressed with their customer service and would recommend the business to anyone, especially owners of Japanese cars.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrakes
Dylan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Un. Real. Service! A+ is right! They just opened up this location last year and brought their A TEAM! Moss, Justin, and the whole team do NOT mess around when it comes to high quality, quick, and friendly service. Do you think I know a DARN thing about cars? NOPE! Did A+ Auto take advantage of me? Probably not, but…

Auto brake repairBrakesAuto brake replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 3%Not sure 5%

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