Experts Reviews · Company report
A+ Auto Repair of Redwood City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Auto Repair of Redwood City

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 4.9★ from 298 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 86% of auto glass repair.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Auto Repair of Redwood City is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100

Reviews for your job

Customers hired A+ Auto Repair of Redwood City for 8 kinds of job.

A+ Auto Repair of Redwood City for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “General repairs & maintenance” · showing 20

John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Justin, Sean, and Allie are great to work with at A+ auto. My old car gives me problems and they always get me in right away and fixed fast. Great customer service.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto maintenance
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Yes, the team at A+ services your car. They will tell you exactly what your car needs, and what it doesn’t need. They take care of your car as if you are part of a close knit family. What you get out of this is not only a service car, but more importantly, an unwavering commitment to you, your friends and family…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto battery maintenance
Hernan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Had to charge battery all night, car still won’t start. :-(

Not sureGeneral repairs & maintenance
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Justin and his crew take amazing care of our vehicles. We have known him for two decades. He looks at all aspects of our cars and tells us what needs immediate attention and what could wait a bit. This service is what keeps our older vehicles performing well. We appreciate him and A+ Auto Repair. Would HIGHLY recommend!!!

Reasonable priceAuto body & trim repairAir & cabin filter replacementAuto battery replacement
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I just had the spark plugs replaced on my vehicle. Justin and his team are always so helpful and responsive. He always follows up quickly with status updates, and lets me know what is going on with the repair, etc. I appreciate the great communication and follow up. Thx for always being so helpful and responsive Justin and team! -Joe P.

Reasonable priceGeneral repairs & maintenance
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful wonderful wonderful! Allie and Justin were so helpful and attentive! I've been coming here for a while (although not consistent >.<), I love the service and I love how they don't make you feel pressured to fix everything in your car right away. You can always say no to a service you don't WHICH I LOVE!!!! CANT RECOMMEND THEM ENOUGH!

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've brought my Ford to A+ Auto Repair multiple times now and have consistently had a great experience. Justin and the other team members are personable, communicative, and knowledgeable. They have resolved my car's needs in a positive and honest manner.

Great priceAuto body & trim repairElectrical repairGeneral repairs & maintenance
MapaulinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m honestly really grateful I found A+ Redwood City. I’ve dealt with other auto shops before, but I’ve never had one go out of their way for me the way Justin, Allie, and the rest of the team did. I brought my car in for a post-purchase inspection after buying it from CarMax, and they are honestly a big reason why…

Great priceGeneral repairs & maintenanceVehicle InspectionOil change
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent serve and friendly employees. Great job at reasonable price.

Auto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
roniLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Awesome .Transparent .Detailed. I have been coming to this company for years for my cars. No matter the car or the problem A+ has you covered. All my regular maintenance is done here for my work truck and my daily driver as well. I have referred Justin and his team to many friends and they still come here now.…

Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Kit7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, considerate and friendly. Appreciate getting the photos showing what they are referring to. Good communication and timely service.

Reasonable priceGeneral repairs & maintenanceBrakes
StephenieLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very nice considerate customer service going out there way to help a customer explain everything that was going on with the car and what the main parts to get worked on first

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenance
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ally, Justin and the team are great communicators and walk you through all the details as deep as you want to know. Since 2023 they earned my trust and I'll keep coming back with my Forester.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrakes
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A+ is thorough and honest. Every employee is pleasant and professional. I don't have a single negative to point out.

Reasonable priceGeneral repairs & maintenance
Devin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very thorough in the inspection with photos, which I liked. Did lots of extra work to help out and was fair on pricing. Would come back.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto brake repair
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had my car serviced here including some custom work which included a high output alternator install. Justin was great he was a pleasure to deal with and took care of the repair process flawlessly. He followed up to make sure everything went well after and was there to address any concerns along the way. Really…

Customer photo from Alex's review
Reasonable priceGeneral repairs & maintenanceElectricalBrakes
Curtis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

First experience at A+ Auto. Justin and his team were wonderful. Very clear estimate of fees. Prompt call about findings and recommendations. He gave me an honest opinion regarding service that he felt needed more urgent attention. It is without reservation that I would highly recommend A+ Auto and will most…

Great priceGeneral repairs & maintenanceService not listed
Vivian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent experience. From the phone call at the very beginning to servicing my car providing detailed explanations, their service was A+. I will be back with my Subaru.

General repairs & maintenanceVehicle Inspection
DanielLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

TL;DR - trust worthy, super professional and friendly, excellent use of tech for client ease, efficient work I took my car in about a month ago for some maintenance and recently a panel under the hood came loose - I took it in today with no appointment and the team had me fixed up and back on the road in what must…

TiresGeneral repairs & maintenanceVehicle Inspection
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Another fantastic experience at A+ with Justin. My son was driving to LA and we wanted to make sure our older SIenna van was ready to roll. Justin was able to get the an in, give me a good price in new tires, and let me know what were top priorities and what could wait until after the roadtrip. Always excellent…

Reasonable priceGeneral repairs & maintenanceTire rotationsOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 3%Not sure 5%

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