Experts Reviews · Company report
A+ Auto Repair of Redwood City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Auto Repair of Redwood City

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 4.9★ from 298 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 86% of auto glass repair.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Auto Repair of Redwood City is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100

Reviews for your job

Customers hired A+ Auto Repair of Redwood City for 8 kinds of job.

A+ Auto Repair of Redwood City for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Transmission”

hermando3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very Friendly great customer service they did awesome work on my car and I will be taking in here to get it back on track since it needs a lot of repairs and would recommend this place to people

Great priceTransmissionAuto battery replacement
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great team. Best mechanic in the bay! Highly recommend. Justin and the team at A+ Auto always make me feel like a rockstar and go above and beyond with customer service. Customer for life 🔥💪😊

TransmissionElectrical repairAir & cabin filter replacement
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful wonderful wonderful! Allie and Justin were so helpful and attentive! I've been coming here for a while (although not consistent >.<), I love the service and I love how they don't make you feel pressured to fix everything in your car right away. You can always say no to a service you don't WHICH I LOVE!!!! CANT RECOMMEND THEM ENOUGH!

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
RaphaelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service. The shop scheduled a Lyft for me when I dropped off my car, and after repair, my car was dropped off to save me the hassle of getting to the shop. Payment process and communication was good with Justin.

Not sureTransmission
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The service I got was excellent. Justin and Allie were very helpful with the issues I had with my car. I was unable to pass smog test and they are helping me get my car in the best possible condition so I can hopefully pass smog test. I will have additional work done after if I pass my smog test. I would recommend…

Reasonable priceTransmission
Russ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Over the top customer experience!

Reasonable priceTransmissionSteering & suspension replacementWheel alignment
Allie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Extremely helpful. Allie, was knowledgeable, relatable and professional. She helped me every step of the way and I felt comfortable enough to ask all the questions. They were detailed and thorough. The quality of service is unmatched and they make sure you walk away with a safe and reliable car. I cannot thank them…

Great priceTransmission
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

They are the most friendly, courteous I've ever used. They were willing to work with me on a few repair issues. You can trust them and they will keep you posted on the job they are doing on a timely basis.

Reasonable priceTransmission
Tydus5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Justin & Moss are GOOD people. Had an issue and they handled it like PROS. 100% SOLID SHOP A++++++ ALL THE WAY!!!!

Great priceTransmissionVehicle Inspection
SmittyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome experience trusting my vehicle to the care of Justin and Moss and their Team! On time, on budget and significant driving performance improvement. I Highly Recommended This Shop!

Reasonable priceTransmissionGeneral repairs & maintenanceAuto A/C recharge
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is the absolute best. They are most honest and communicative mechanics ever. They walk you through everything every step of the way and never pressure you to at all. I would more than highly recommend making them your go to mechanic.

Great priceTransmissionElectrical repairAir & cabin filter replacement
CraigLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

No appt, had my Subaru towed in first thing in the morning. Immediately greeted by Brian who walked me thru what the day would look like totally putting my mind at ease. They had the problem identified and fixed by the end of the day. Professional and awesome from start to finish. Oh and they gave me a complimentary uber to work. Fantastic service.

Reasonable priceTransmissionTire rotationsVehicle Inspection
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service is outstanding - Brian was helpful, knowledgeable, and very service-oriented - a great interface with the technical staff. I really appreciated the comprehensiveness of the checklist and the candor regarding work needed vs work not needed.

Reasonable priceTransmissionAuto power window repairGeneral repairs & maintenance
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am an old customer at the original A+ Japanese Auto Repair Service in San Carlos. This is my first service at their new shop A+ Auto Repair of Redwood City (for 2014 Subaru Forester 87k miles maintenance and oil change). I always appreciate Justin's and his service advisors' (past and present) detailed…

Reasonable priceTransmissionAir & cabin filter replacementTire rotations
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin and the team were fantastic from start to finish. They provided clear communication about the various steps and options. We felt more than comfortable, we were confident that we were being given honest information and guidance and felt supported as we made our choices about our vehicle. Our Buick was up and…

Great priceTransmissionAuto body & trim repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionAir & cabin filter replacementExhaust
Raymond9 months ago★★★★★

Rating only, no written review.

Great priceTransmissionEngine repairWheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 3%Not sure 5%

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