Experts Reviews · Company report
A+ Carpet Cleaning - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Carpet Cleaning - Portland

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 509 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Carpet Cleaning - Portland is better than 93% of steam cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 84% of steam cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Carpet Cleaning - Portland is better than 96% of steam cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 70% of steam cleaning services.B
70

Reviews for your job

Customers hired A+ Carpet Cleaning - Portland for 5 kinds of job.

A+ Carpet Cleaning - Portland for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Area rug cleaning” · showing 40

CBAA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly people, and amazingly clean carpets. This is my go to place for cleaning area rugs. Love them!

Paid $100–150Great priceArea rug cleaning
AshleyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was referred to A+ Carpet Cleaning by my realtor, and they were amazing and exceeded all my expectations! Chantal was amazing to work with on estimates and scheduling (prompt, professional, knowledgeable, and very warm/kind) and Everest was amazing too! He was very communicative about his arrival time, the scope…

Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Teri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my whole house carpets cleaned, and A+Carpet Cleaning did a great job! -- But wait-- there's MORE! A+ also cleaned my Air Ducts, Dryer Vents & Tile & Grout-- something that hasn't been cleaned for probably 15 years. They were very dirty but A+ Carpet did a perfect clean job. I highly recommend A+

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaningService not listed
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just had A+ clean my carpets and wool area rug. Very professional and the carpets look like they are new. Very friendly service. Would highly recommend.

Paid $300–350Reasonable priceCarpet steam cleaningArea rug cleaning
LauraLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I could not be happier with A+ Carpet Cleaning. They are a local business, a living and helpful human being picked up the phone when I called. They had all the information I needed, answered my questions and gave me a quote over the phone. I was able to schedule for the same week because of a cancellation. They…

Customer photo from Laura's reviewCustomer photo from Laura's reviewCustomer photo from Laura's reviewCustomer photo from Laura's review
Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Krista5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic to work with! Responsive, and my carpets look brand new. Always appreciate working with small family owned companies, who truly value their customers. Highly recommend.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Katrin16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend A+ Carpet Cleaning. Carpets are like brand new again!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Brooks12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ is amazing. Matt showed up on time. I needed some additional work to be done beyond the initial estimate. He gave me an accurate number on the spot. Also gave me great advice on some rugs that needed attention. Can’t recommend them more highly.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great from start to finish. Really respect this company. Price is good and they are progressional and kind.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ cleaned a large area rug for us. Then they kindly delivered it to our home and put our furniture back. Thank you A+

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sherrie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I so appreciate this company. My technician Matt was excellent and informative. Will continue to refer this wonderful company.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jeanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Responsive, quick turnaround and excellent work!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
koliLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing friendly, professional cleaning service. I have tried other companies more recently from Groupon and I am still never disappointed when I come back it’s worth every bit more money never disappointed. I personally like a really good clean job and I receive it every time from this company I will continue to…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

5 stars, highly recommend! Great communication, service and value. Small business, local owners, please support! You won't be disappointed.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Megan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and Brian did an expert job on all parts of their service. We had a very challenging pet accident plus the house of carpet cleaning and throw rugs. They were super to work with and their workmanship is superior. Highly recommend A+ Carpet Cleaning.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent. Did a great job and the carpet dried w/n 24hrs. Will definitely use in the future

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brian came out this time and he was so good! I had to tip him. I will not use anyone else after seeing the quality Mike and Team put out! I did air duct cleaning last visit and I noticed massive reduction in duct around my house.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Esme11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very meticulous about fiber content in rugs and correct cleaning products. Friendly, easy to work with, highly responsive to particular needs. Affordable rates. Am already highly recommending. Will definitely use again.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Oregon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was so worried about the cat urine smell in my new carpet, but A+ Carpet Cleaning got it right out. I highly recommend them.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and River are an excellent team! They only had a short time to clean my stairs because of my meeting obligation and they knocked it out of the park! I will absolutely use them again. Big fan.

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Virginia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used A+ because they had cleaned the carpets in my daughter’s house, and they looked like brand new carpets when they were done. And they were just as thorough at my house. They got out stains I never thought I’d get rid of, and the carpets look better than I’ve seen them look since they were installed. Also,…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called back promptly and was able to schedule in my needed time frame. Great family owned business that does quality work. Explained process in detail. Clean work. Cleaned my carpets, area rugs and tiles. Will use again and recommend to family and friends. Nice to support a local and family business.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
EphraimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These were the nicest, most accomodating people. Great, professional service!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a thorough job, were right on time, friendly and I appreciated the responsive service.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They always do a wonderful job with our white carpets, getting resistant stains and odors out. They are on time, easy to work with, and affordable. They are very knowledgeable and, when asked, can also share tips and advice for carpet care unrelated to their services.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional, prompt, great communication, reasonable prices and quality work.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dean8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A+ is the best in carpet and area rug cleaning. Great work, great service and great price. I highly recommend A+ for seriously professional work.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SheliLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike and Matt showed up on time and got right to work. They were friendly and professional. Mike did a repair patch, which turned out perfect. They got all the stains out and the carpets look beautiful. I highly recommend A+ Carpet Cleaners.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GregoryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used A+ cleaners when our apt. Was flooded. Many delicate Persian carpets were saturated. The family run business was extremely responsive. For a fee, they came to my home and picked up the carpets, returned them when cleaned, and replaced them in the floor. They looked great. Colors more bright and odors…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rachelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been meaning to get our carpets cleaned for a very long time and after much searching, we decided to go with A+ Carpet Cleaning and let me tell you it is one of the best decisions we've ever made. My only regret is that we did not call them sooner. The carpets are gorgeous and clean enough to eat breakfast,…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend this service. They are professional and honest. They are very good and we’re accommodating to what our needs were. Very satisfied with their services and will definitely use them again and again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tech explains the plan of attack, He was fast and thorough. He noticed I was storing my out door furniture and offered to help. That doesn’t happen everyday

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Cay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I am 100% satisfied with A+Carpet Cleaning Service. This is a very professional & pleasant company to work with. Service is excellent. Pricing is well set. I’m thrilled to work with a Small Business in my neighborhood. I wish Tiki and her team the best of success and I shall be proud to recommend A+Carpet Cleaning at every opportunity.

Area rug cleaning+ Responsiveness+ Punctuality+ Professionalism
JanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

A+Carpet Cleaning is the absolute best! Prompt, professional, and reliable. Kevin has done a fabulous job on our carpets for several years. We have two cats, and he works extra diligently to get out the pet stains and odors. We so appreciate the job they do to keep our carpets clean and refreshed! UPDATE: Three…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removalArea rug cleaning
Cari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
KateLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Joyce15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Professionalism

Show more area rug cleaning reviews (5 more) →

Price

$424+40% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning187$170–$365
Pet stain & odor removal98$214–$448
Carpet steam cleaning71$176–$403
Area rug cleaning45$164–$440
Upholstery cleaning18$196–$371

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