Experts Reviews · Company report
A+ Carpet Cleaning - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Carpet Cleaning - Portland

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 509 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Carpet Cleaning - Portland is better than 93% of steam cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 84% of steam cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Carpet Cleaning - Portland is better than 96% of steam cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 70% of steam cleaning services.B
70

Reviews for your job

Customers hired A+ Carpet Cleaning - Portland for 5 kinds of job.

A+ Carpet Cleaning - Portland for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$403
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “Carpet steam cleaning” · showing 20

heidi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I am very pleased with A+ carpet cleaning. Not only are my carpets clean and fresh smelling but Mike taught me quite a bit about carpet care. I am very impressed and have already referred him to several friends.

Paid $500+Reasonable priceCarpet steam cleaning
BetsyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is my second service from A+ Carpet Cleaning - Portland. We moved from out of state and wanted the carpets cleaned before we arrived and they were amazing to work with, remotely. After we arrived we discovered the return air filter hadn't been changed (maybe in years) so had them out for duct cleaning. This…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Lauretta10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I would like to take the time to tell you what a fantastic job cleaning my carpets and furniture your husband and helper did for me. I have never seen that kind of toughness and expertise in cleaning! My carpets and furniture look brand new! Unbelievable! Amazing! I look forward to having you all to rely on to come…

Paid $300–350Great priceCarpet steam cleaning
JulieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

A+ Carpet Cleaning is an exemplary company. We have used them a number of times, including today. They are thorough, efficient, professional & focused on detail. Our carpets ,& upholstery never looked or smelled so good. A great company in our local community - highly recommend!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Sara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really great quality service and work. Their price was very reasonable and will definitely be using them again!

Paid $350–400Great priceCarpet steam cleaning
KathieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have wool carpets upstairs. Tiki squeezed me in so we could get a refresh right before our house went on the market. I forget my tech’s name. He was fast, yet thorough, and did a fabulous job. Thank you so much!!

Paid $500+Reasonable priceCarpet steam cleaning
Sophia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thoughtful and courteous each time they come out.!

Great priceCarpet steam cleaning
KeithLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A+ Carpet Cleaning was fantastic. They were easy to work with, showed up on time, and did an incredible job on our carpets. We have kids, pets, and plenty of everyday wear and tear, and the difference afterward was honestly impressive. Everything looked and smelled fresh without that heavy chemical smell. They were professional, friendly, and thorough

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nic was excellent. Communicated well on arrival which helped us keep our dog calm and under control. worked hard to get the stain/smell out and was very pleasant to have in our home. Won't hesitate to call A+ again for the next time our kid or doggo decide to try to wreck our carpet.

Paid $200–250Not sureCarpet steam cleaningPet stain & odor removal
Tennie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great family business, we plan to use their services at least annually

Paid $500+Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Teri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my whole house carpets cleaned, and A+Carpet Cleaning did a great job! -- But wait-- there's MORE! A+ also cleaned my Air Ducts, Dryer Vents & Tile & Grout-- something that hasn't been cleaned for probably 15 years. They were very dirty but A+ Carpet did a perfect clean job. I highly recommend A+

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaningService not listed
RandyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything went smooth they were on time and did a beautiful job on my rugs. I'll definitely be using them in the future!

Carpet steam cleaningPet stain & odor removal
Lucas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic service! Polite, extremely time efficient, and great quality - particularly good with light pet odors and stains. Everest was also great to interact with - I could tell he didn't want to deliver me bad news about the actual state of one of my carpets, but did so in a really nice way that helped me…

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removal
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just had A+ clean my carpets and wool area rug. Very professional and the carpets look like they are new. Very friendly service. Would highly recommend.

Paid $300–350Reasonable priceCarpet steam cleaningArea rug cleaning
Cole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is excellent. They were wonderful to work with from start to finish. The customer service was amazing, I was given a clear and detailed explanation of the service and provided a great estimate. The technician was on time and communication was great. I was not at my new home but they communicated over…

Great priceCarpet steam cleaningGeneral carpet cleaning
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our carpets had not been cleaned in eight years. After checking out several companies I decided on A+. Their name is appropriate. They are definitely an A +. We are very happy with the results.

Paid $300–350Reasonable priceCarpet steam cleaning
LeslieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been using A+ Carpet Cleaning for several years and each time I have been completely satisfied with their attentiveness to my needs and the results which were always great!

Paid $400–450Reasonable priceCarpet steam cleaning
Damon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They just cleaned a room where my elderly cat had vomited and peed on and it looks and smells amazing! Love this local family owned business and they have great communication keeping you posted on when they could be here.

Carpet steam cleaning
CaseyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My husband and I have used A+ Carpet Cleaning since we first moved into our home. They did an excellent job making our new to us home feel fresh and clean with a vent and carpet cleaning. We have since replaced those carpets with wool carpets and they have done an excellent job with them - they look brand new every…

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Ernie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m really impressed with the results of this carpet cleaning! The before and after difference is night and day. The carpet had noticeable traffic patterns and stains, but after the cleaning, it looks refreshed, brighter, and almost like new again. Mike was professional, punctual, and paid attention to detail,…

Customer photo from Ernie's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal

Show more carpet steam cleaning reviews (51 more) →

Price

$424+40% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning187$170–$365
Pet stain & odor removal98$214–$448
Carpet steam cleaning71$176–$403
Area rug cleaning45$164–$440
Upholstery cleaning18$196–$371

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