Experts Reviews · Company report
A+ Carpet Cleaning - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Carpet Cleaning - Portland

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 509 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Carpet Cleaning - Portland is better than 93% of steam cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 84% of steam cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Carpet Cleaning - Portland is better than 96% of steam cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 70% of steam cleaning services.B
70

Reviews for your job

Customers hired A+ Carpet Cleaning - Portland for 5 kinds of job.

A+ Carpet Cleaning - Portland for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.187
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$365
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 187 Google reviews tagged “General carpet cleaning” · showing 40

BetsyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is my second service from A+ Carpet Cleaning - Portland. We moved from out of state and wanted the carpets cleaned before we arrived and they were amazing to work with, remotely. After we arrived we discovered the return air filter hadn't been changed (maybe in years) so had them out for duct cleaning. This…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Peter12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called A+ Carpet Cleaning partly because they're a family-owned business but mostly because of all the outstanding reviews--and I'm so glad I did! They absolutely lived up to the billing. Our technician Nik was both thorough and efficient--the carpets look fantastic! Thank you! 5 stars!

Paid $450–500Reasonable priceGeneral carpet cleaning
KeithLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A+ Carpet Cleaning was fantastic. They were easy to work with, showed up on time, and did an incredible job on our carpets. We have kids, pets, and plenty of everyday wear and tear, and the difference afterward was honestly impressive. Everything looked and smelled fresh without that heavy chemical smell. They were professional, friendly, and thorough

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Tennie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great family business, we plan to use their services at least annually

Paid $500+Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you @Everest for the professional service. I would call on you all again!

Paid $450–500General carpet cleaningPet stain & odor removal
Kendra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve used A+ Carpet Cleaning for several years now, and they continue to deliver outstanding service every single time. The whole experience — booking, the actual cleaning, and the follow‑up — is consistently smooth and professional.This year we added a new service and had our 10‑year‑old sofa cleaned. The results…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Cole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is excellent. They were wonderful to work with from start to finish. The customer service was amazing, I was given a clear and detailed explanation of the service and provided a great estimate. The technician was on time and communication was great. I was not at my new home but they communicated over…

Great priceCarpet steam cleaningGeneral carpet cleaning
Jake12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a great experience with A+ Carpet Cleaning. When researching who to choose I came across their page on google and was happy to see they are local and family owned. I read through some of the reviews and decided to reach out. From the start Stephanie from their office was quick to respond, friendly, and…

Paid $300–350Reasonable priceGeneral carpet cleaning
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A+ cleaned the carpets and ducting of a home we are moving into and they did a great job. The carpets in the house are 7 years old but they looked excellent after A+ cleaned them. They also got out a couple of nasty stains which was fantastic. Nick was very personable and friendly. I highly recommend A+ Carpet Cleaning.

Reasonable priceGeneral carpet cleaning
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Used them for the first time and was totally satisfied! Will use them again in the future.

Paid $200–250Reasonable priceGeneral carpet cleaning
Ernie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m really impressed with the results of this carpet cleaning! The before and after difference is night and day. The carpet had noticeable traffic patterns and stains, but after the cleaning, it looks refreshed, brighter, and almost like new again. Mike was professional, punctual, and paid attention to detail,…

Customer photo from Ernie's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been using A+ for over 10 years. Always the best customer service, and they do a great job at totally removing stains. Highly recommend.

Great priceGeneral carpet cleaning
Cassady8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a great experience with A+! They were quick to respond and get us on the schedule, very easy to work with, and did a wonderful job cleaning and repairing our carpet.

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed
LauraLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I could not be happier with A+ Carpet Cleaning. They are a local business, a living and helpful human being picked up the phone when I called. They had all the information I needed, answered my questions and gave me a quote over the phone. I was able to schedule for the same week because of a cancellation. They…

Customer photo from Laura's reviewCustomer photo from Laura's reviewCustomer photo from Laura's reviewCustomer photo from Laura's review
Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
BryanLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

As always, great service. Seth cleaned our carpets today, removing some stains are cat had contributed. He communicated clearly about what was going to happen what the cost would be and then how to keep things in good shape.. I appreciate supporting a family run business.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal
MichaelLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was on time, worked diligently, applied extra time and resources on tough spots and provided helpful tips when he was finished. You have to love professionalism these days and Mike and his A+ team have it. I recommend A+ Carpet Cleaning highly.

Paid $400–450Reasonable priceGeneral carpet cleaning
KristiLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mike was so professional! Thanks, A+!

Carpet steam cleaningGeneral carpet cleaning
MaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Small family business that was prompt, courteous and did an outstanding job on our carpets. We would recommend them highly!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Krista5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic to work with! Responsive, and my carpets look brand new. Always appreciate working with small family owned companies, who truly value their customers. Highly recommend.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Katrin16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend A+ Carpet Cleaning. Carpets are like brand new again!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CamberLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great to work with! Friendly, reliable, and professional.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brooks12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ is amazing. Matt showed up on time. I needed some additional work to be done beyond the initial estimate. He gave me an accurate number on the spot. Also gave me great advice on some rugs that needed attention. Can’t recommend them more highly.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Julius5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used this company multiple times now, and I have nothing but positive things to say. They are now my “go to” carpet cleaning company. Very friendly, accommodating, and great service. Would highly recommend!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had A+ Carpet Cleaning clean our air ducts and our carpets. Both experiences were exceptional. They are so kind, professional, and did great work. Would 100% recommend.

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great from start to finish. Really respect this company. Price is good and they are progressional and kind.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
LucasLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work as usual! This is the second time we’ve used A+ and I’d go with them again. They are very professional and I felt comfortable with them in our home while we were away. Easy to communicate with.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LoriLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I totally recommend this carpet cleaning company. They saved me. My dog had a terrible accident in a few places and I called them and they went above and beyond to make it to my house that day even it would be late they made it at 7:45 my carpet looked perfect when they left. So thankful I had just got new carpet…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

River did a great job cleaning the family room carpet and the entry stairs. He took the time to thoroughly clean the high traffic areas and they turned out great.

General carpet cleaning+ Quality
MarschelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My 16 yr old carpet looks so clean after A+ cleaned them and removed pet and husband spills. Ready for holidays.

General carpet cleaning+ Value
BR5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always friendly and great quality! Takes time to explain!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt did an awesome job cleaning our carpets today. He explained the process and was clean and thorough. Will definitely be using them again! Support your local businesses ❣️

General carpet cleaning+ Punctuality+ Quality+ Professionalism
jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the second time that I have used A+ carpet cleaning and they did an excellent job! Very good communication with scheduling a time, and notification of same-day arrival time, and follow up to make sure that everything went good.I definitely will use them in the future, and will recommend to my family and friends!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sherrie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I so appreciate this company. My technician Matt was excellent and informative. Will continue to refer this wonderful company.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used A+ Carpet for all kinds of services since we moved into our first house! They've cleaned our carpets, air ducts and dryer vent and repaired the carpet on our stairs. Everytime they come they are super professional, kind and knowledgeable. Mike and his team are the best! We'd recommend them to anyone.

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
celeste11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome customer service - team member who performed the work was really professional - reasonably priced and locally owned! Thank you, A+!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire team at A+ was incredible! We needed an emergency carpet cleaning and they helped out us out the same day! Matt was incredibly knowledgeable and professional, our carpets look fabulous! I will only be using A+ in the future! THANK YOU!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
B5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used A+ Carpet Cleaning several times and have always been very pleased. The staff are on time, friendly and get right to work. And our carpets look like new. We will definitely use this company again.

General carpet cleaning+ Quality+ Professionalism+ Value
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ Carpet Cleaning did an amazing job for us! We had a ridiculous double stain on our brand new carpet (melted rubber and rust dust). When we called Mike talked us through the issues and potential solutions after looking at a picture of the damage. He came out the next day, verified what he had talked us through,…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Marjorie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt came and cleaned our carpets and did an excellent job! He was fast, thorough and very knowledgeable. He explained the process and let me know what i can expect. I have already told 2 neighbors about A+ carpet cleaning and they will call soon and i will for sure call again when it’s time to clean my carpets again. Thank you!!

General carpet cleaning+ Quality+ Professionalism

Show more general carpet cleaning reviews (147 more) →

Price

$424+40% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning187$170–$365
Pet stain & odor removal98$214–$448
Carpet steam cleaning71$176–$403
Area rug cleaning45$164–$440
Upholstery cleaning18$196–$371

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