How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREA+ Carpet Cleaning - Portland
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 509 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired A+ Carpet Cleaning - Portland for 5 kinds of job.
A+ Carpet Cleaning - Portland for general carpet cleaning
Clear ✕All 187 Google reviews tagged “General carpet cleaning” · showing 100
This is my second service from A+ Carpet Cleaning - Portland. We moved from out of state and wanted the carpets cleaned before we arrived and they were amazing to work with, remotely. After we arrived we discovered the return air filter hadn't been changed (maybe in years) so had them out for duct cleaning. This…
I called A+ Carpet Cleaning partly because they're a family-owned business but mostly because of all the outstanding reviews--and I'm so glad I did! They absolutely lived up to the billing. Our technician Nik was both thorough and efficient--the carpets look fantastic! Thank you! 5 stars!
A+ Carpet Cleaning was fantastic. They were easy to work with, showed up on time, and did an incredible job on our carpets. We have kids, pets, and plenty of everyday wear and tear, and the difference afterward was honestly impressive. Everything looked and smelled fresh without that heavy chemical smell. They were professional, friendly, and thorough
Great family business, we plan to use their services at least annually
Thank you @Everest for the professional service. I would call on you all again!
We’ve used A+ Carpet Cleaning for several years now, and they continue to deliver outstanding service every single time. The whole experience — booking, the actual cleaning, and the follow‑up — is consistently smooth and professional.This year we added a new service and had our 10‑year‑old sofa cleaned. The results…
This company is excellent. They were wonderful to work with from start to finish. The customer service was amazing, I was given a clear and detailed explanation of the service and provided a great estimate. The technician was on time and communication was great. I was not at my new home but they communicated over…
Had a great experience with A+ Carpet Cleaning. When researching who to choose I came across their page on google and was happy to see they are local and family owned. I read through some of the reviews and decided to reach out. From the start Stephanie from their office was quick to respond, friendly, and…
A+ cleaned the carpets and ducting of a home we are moving into and they did a great job. The carpets in the house are 7 years old but they looked excellent after A+ cleaned them. They also got out a couple of nasty stains which was fantastic. Nick was very personable and friendly. I highly recommend A+ Carpet Cleaning.
Used them for the first time and was totally satisfied! Will use them again in the future.
I’m really impressed with the results of this carpet cleaning! The before and after difference is night and day. The carpet had noticeable traffic patterns and stains, but after the cleaning, it looks refreshed, brighter, and almost like new again. Mike was professional, punctual, and paid attention to detail,…
I have been using A+ for over 10 years. Always the best customer service, and they do a great job at totally removing stains. Highly recommend.
We had a great experience with A+! They were quick to respond and get us on the schedule, very easy to work with, and did a wonderful job cleaning and repairing our carpet.
I could not be happier with A+ Carpet Cleaning. They are a local business, a living and helpful human being picked up the phone when I called. They had all the information I needed, answered my questions and gave me a quote over the phone. I was able to schedule for the same week because of a cancellation. They…
As always, great service. Seth cleaned our carpets today, removing some stains are cat had contributed. He communicated clearly about what was going to happen what the cost would be and then how to keep things in good shape.. I appreciate supporting a family run business.
Mike was on time, worked diligently, applied extra time and resources on tough spots and provided helpful tips when he was finished. You have to love professionalism these days and Mike and his A+ team have it. I recommend A+ Carpet Cleaning highly.
Mike was so professional! Thanks, A+!
Small family business that was prompt, courteous and did an outstanding job on our carpets. We would recommend them highly!
Fantastic to work with! Responsive, and my carpets look brand new. Always appreciate working with small family owned companies, who truly value their customers. Highly recommend.
Highly recommend A+ Carpet Cleaning. Carpets are like brand new again!
Great to work with! Friendly, reliable, and professional.
A+ is amazing. Matt showed up on time. I needed some additional work to be done beyond the initial estimate. He gave me an accurate number on the spot. Also gave me great advice on some rugs that needed attention. Can’t recommend them more highly.
I’ve used this company multiple times now, and I have nothing but positive things to say. They are now my “go to” carpet cleaning company. Very friendly, accommodating, and great service. Would highly recommend!
We had A+ Carpet Cleaning clean our air ducts and our carpets. Both experiences were exceptional. They are so kind, professional, and did great work. Would 100% recommend.
Great from start to finish. Really respect this company. Price is good and they are progressional and kind.
Great work as usual! This is the second time we’ve used A+ and I’d go with them again. They are very professional and I felt comfortable with them in our home while we were away. Easy to communicate with.
I totally recommend this carpet cleaning company. They saved me. My dog had a terrible accident in a few places and I called them and they went above and beyond to make it to my house that day even it would be late they made it at 7:45 my carpet looked perfect when they left. So thankful I had just got new carpet…
River did a great job cleaning the family room carpet and the entry stairs. He took the time to thoroughly clean the high traffic areas and they turned out great.
My 16 yr old carpet looks so clean after A+ cleaned them and removed pet and husband spills. Ready for holidays.
Always friendly and great quality! Takes time to explain!
Matt did an awesome job cleaning our carpets today. He explained the process and was clean and thorough. Will definitely be using them again! Support your local businesses ❣️
This is the second time that I have used A+ carpet cleaning and they did an excellent job! Very good communication with scheduling a time, and notification of same-day arrival time, and follow up to make sure that everything went good.I definitely will use them in the future, and will recommend to my family and friends!
I so appreciate this company. My technician Matt was excellent and informative. Will continue to refer this wonderful company.
We've used A+ Carpet for all kinds of services since we moved into our first house! They've cleaned our carpets, air ducts and dryer vent and repaired the carpet on our stairs. Everytime they come they are super professional, kind and knowledgeable. Mike and his team are the best! We'd recommend them to anyone.
Awesome customer service - team member who performed the work was really professional - reasonably priced and locally owned! Thank you, A+!
The entire team at A+ was incredible! We needed an emergency carpet cleaning and they helped out us out the same day! Matt was incredibly knowledgeable and professional, our carpets look fabulous! I will only be using A+ in the future! THANK YOU!
We have used A+ Carpet Cleaning several times and have always been very pleased. The staff are on time, friendly and get right to work. And our carpets look like new. We will definitely use this company again.
A+ Carpet Cleaning did an amazing job for us! We had a ridiculous double stain on our brand new carpet (melted rubber and rust dust). When we called Mike talked us through the issues and potential solutions after looking at a picture of the damage. He came out the next day, verified what he had talked us through,…
Great job!
Matt came and cleaned our carpets and did an excellent job! He was fast, thorough and very knowledgeable. He explained the process and let me know what i can expect. I have already told 2 neighbors about A+ carpet cleaning and they will call soon and i will for sure call again when it’s time to clean my carpets again. Thank you!!
Love this company! Great work, trustworthy, good people, good vibes
Very satisfied with service received. Carpet was cleaned in two rooms and looked fantastic after cleaning. Mike was professional, on time, respectful and courteous. I highly recommend A+ Carpet Cleaning.
I have had my carpets cleaned three time over the past decade by A+ and it has always been a wonderful experience. Polite, friendly and efficient. We will continue to use A+.
Mike did such a good job on our carpet. We are very pleased!
Had a great experience with A+ Carpet Cleaning. They were very easy to set up an appointment and the estimate we were given was accurate. They were efficient, got all of our pet stains out, cleaned a chair upholstery for us and were very considerate to work around our little ones sleep schedule. We will be using A+ Carpet Cleaning again.
Professional. Carpets turned out amazing
Our carpets look brand new and they are so soft! No more pet smells, not crunchy or sticky, or chemical odors either! We are very happy and would definitely recommend!
Excellent service from scheduling to the carpet cleaning. My carpets look and feel great!
They made our old carpets look like new. Highly recommended!
We called for an appointment before relatives came for visit on short notice was given an appointment for a week later we asked to get on waiting list and waited. Same day a cancellation and we were given the appointment.The technician arrived on time explained what he was doing completed the job in about an hour.…
I'd give an A+ to A+ Carpet Cleaning. The technicians were professional, thorough, and arrived at the appointed time. The doggie odor is thankfully gone.
This was the 2nd time I've have used A+ carpet cleaning and they do an exceptional job. The whole process from the inital phone call to the service was very smooth. The technician Matt was friendly and easy to work with. I'm overall very happy with my carpets and I won't use anyone else.
Amazing friendly, professional cleaning service. I have tried other companies more recently from Groupon and I am still never disappointed when I come back it’s worth every bit more money never disappointed. I personally like a really good clean job and I receive it every time from this company I will continue to…
5 stars, highly recommend! Great communication, service and value. Small business, local owners, please support! You won't be disappointed.
This is the second time I’ve used this company. Their service is excellent and professional. Setting an appointment was easy and they arrived on time. I’m totally satisfied with this company and would recommend them without hesitation!!!
I was referred to this company by the cleaner who’s been doing my carpets for 6yrs. I trusted my former cleaner (who moved to Tennessee) and knew he’d send me to someone great. Which he did! Found my new cleaners!! Thanks, Matt!
Had a great experience with A+ Carpet Cleaning. Matt was very helpful and professional. He offered his advice and got the job done very timely.
They were able to get out carpet stains I had been trying to get rid of for months in just an hour.
Blown away at the results! They got out every single stain, even candle wax that had spilled. We almost replaced our carpet it was so bad, so happy we didn’t now!
Super friendly and efficient. I had 3 bedrooms cleaned and they were out in 90 min.
I can’t believe that it is the same carpet, the difference is night and day! Very professional, polite, and thorough.
Awesome 👌
We had carpet cleaned with enzyme treatment. Prompt, professional service and carpet is clean and odor free.
A+ Carpet cleaning did a fabulous job cleaning our 25+ year old carpet. They were able to fit us in the day I called. So easy to work with! I wish I could give them more than 5 stars!
Excellent service. Smell is gone! Technician was fantastic, very friendly.
These guys are great! So happy with the service. A wonderful family business. Thank you
Highly recommend this family owed business. They absolutely met my expectation. ( I have an overdosed OCD :) ) They are really an A+ 🏅 A very happy customer 😊 Cammy Nguyen
Mike and Brian did an expert job on all parts of their service. We had a very challenging pet accident plus the house of carpet cleaning and throw rugs. They were super to work with and their workmanship is superior. Highly recommend A+ Carpet Cleaning.
Excellent. Did a great job and the carpet dried w/n 24hrs. Will definitely use in the future
Brian came out this time and he was so good! I had to tip him. I will not use anyone else after seeing the quality Mike and Team put out! I did air duct cleaning last visit and I noticed massive reduction in duct around my house.
The best carpet cleaning ever! Will use it again.
Quick and easy quote via text and phone call. Mike and his son River were quick, thorough and pleasant to work with. They were in and out and left my carpet and couch looking wonderful. Highly recommend and will use them again for carpet cleaning and carpet repair.
Matt also cleaned our air ducts and dryer vent. Excellent job on everything. We’re very happy with their service and we highly recommend A+ Carpet Cleaning!
We have used A+ carpet cleaning for years. They are always quick to respond, friendly and professional. This time had been awhile between service and I was worried the carpet wouldn’t look as good as normal. They did a great job and the carpet looks amazing.
Mike and River are an excellent team! They only had a short time to clean my stairs because of my meeting obligation and they knocked it out of the park! I will absolutely use them again. Big fan.
This is the second time using A+Carpet Cleaning. We’ve had great service both times. Would recommend!
A+ Carpet Cleaning got my very dirty, pet stained, valuable, white rug perfectly clean. They did an amazing job! They were friendly, reasonably priced and had my rug ready when they promised. I would definitely use A+ Carpet Cleaning for rugs in the future.
Thank you, we will definitely use your company again. Great service and carpet looks great!
A+ did a fantastic job on my carpets, showed up on time and worked quickly. I just bought the home and the previous owners had cats. The odor was strong and stains were abundant. A+ made my carpet smell fresh and look good. They saved me from having to replace my carpets right away. Highly recommend!
I used A+ because they had cleaned the carpets in my daughter’s house, and they looked like brand new carpets when they were done. And they were just as thorough at my house. They got out stains I never thought I’d get rid of, and the carpets look better than I’ve seen them look since they were installed. Also,…
They respond quickly, work professionally, and make our carpet look so much better. They removed a number of pet stains from a new rescue and poor old kitty. We are grateful!
This review is a little late but I can't express how awesome Mike and his family were. They were very responsive and quick to answer all of my questions when I initially called in. They quickly got me on the schedule and performed the carpet and air duct cleaning quicker than the original time estimate. They did an…
Called back promptly and was able to schedule in my needed time frame. Great family owned business that does quality work. Explained process in detail. Clean work. Cleaned my carpets, area rugs and tiles. Will use again and recommend to family and friends. Nice to support a local and family business.
I will definitely use them again, through, efficient and prompt
Cleaned the carpet on the stairs and 2 bedrooms. Used the pet cleaning products and removed the stains and smell. I highly recommend! Thank you!!!
A+ Carpet Cleaning was a pleasure to do business with. They are a very thoughtful and professional team, excellent communication (no guessing) and outstanding work. I will certainly call on them again the next time I want my carpets to look clean and fresh.
Very great business! They were the only company to respond to my calls and came out pretty quickly. They were very friendly and made sure we went over everything. I would definitely recommend using them!
Repeat customer. They are on time, met the quote without any upselling, put on shoe covers in the house and did a speedy but thorough job. We have also used them for duct cleaning and dryer vent cleaning. Recommended!
They did a thorough job, were right on time, friendly and I appreciated the responsive service.
A+ was great from the first phone call to the service. I highly recommend them and will be Using their services again in the future. They got out many old stains that have been bothering me.
I called A+ Carpet cleaning mainly to have our stairs cleaned professionally. We were offered a good rate for the stairs and three rooms. Caleb arrived within the window and communicated his arrival prior. He was speedy and efficient (which was nice because I had to put the cats away for the duration) and he took…
I relied on rave recommendations online, and found them to be totally accurate! A+ is their grade as well as their name!! They did a wonderful job cleaning the carpets in my new condo before I moved in, and I look forward to having them come to clean again in the future.
They always do a wonderful job with our white carpets, getting resistant stains and odors out. They are on time, easy to work with, and affordable. They are very knowledgeable and, when asked, can also share tips and advice for carpet care unrelated to their services.
Mike was on time, quick, thorough, and my carpets look great! Planning on having him every year to keep them clean.
Cleaned carpets which had been cleaned 4 months earlier. A+ cleaned the carpets so much better. Worth the money. Would definitely use them again
Matt was punctual, thorough, and professional. I have used A1 + Carpet Cleaning for many years. Service is consistent.
Alex was awesome. He was great, he came on time, was professional, kept me updated on the process and he did a great job! I will always recommend A+ carpet cleaning to anyone. Will use them in future as well
Exactly what I was after. A+ deserves their good name and the premium they charge. It's worth it. Communication on my time over email and text, local, professional top to bottom, they respected our house, and they even had great tips about how to keep our higher traffic areas clean. Highly recommended. I'll be contacting them again in a couple years.
Very professional, helpful team stretched and cleaned my carpet. Made a big difference in the room’s appearance.
My whole experience from start to finish was smooth. Communication was great, prices were reasonable, and the team that showed up to clean my carpets did a fantastic job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 187 | $170–$365 |
| Pet stain & odor removal | 98 | $214–$448 |
| Carpet steam cleaning | 71 | $176–$403 |
| Area rug cleaning | 45 | $164–$440 |
| Upholstery cleaning | 18 | $196–$371 |
