Experts Reviews · Company report
A+ Carpet Cleaning - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Carpet Cleaning - Portland

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 509 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Carpet Cleaning - Portland is better than 93% of steam cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 84% of steam cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Carpet Cleaning - Portland is better than 96% of steam cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 70% of steam cleaning services.B
70

Reviews for your job

Customers hired A+ Carpet Cleaning - Portland for 5 kinds of job.

A+ Carpet Cleaning - Portland for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$448
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 98 Google reviews tagged “Pet stain & odor removal” · showing 20

BetsyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is my second service from A+ Carpet Cleaning - Portland. We moved from out of state and wanted the carpets cleaned before we arrived and they were amazing to work with, remotely. After we arrived we discovered the return air filter hadn't been changed (maybe in years) so had them out for duct cleaning. This…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
AshleyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was referred to A+ Carpet Cleaning by my realtor, and they were amazing and exceeded all my expectations! Chantal was amazing to work with on estimates and scheduling (prompt, professional, knowledgeable, and very warm/kind) and Everest was amazing too! He was very communicative about his arrival time, the scope…

Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
KeithLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A+ Carpet Cleaning was fantastic. They were easy to work with, showed up on time, and did an incredible job on our carpets. We have kids, pets, and plenty of everyday wear and tear, and the difference afterward was honestly impressive. Everything looked and smelled fresh without that heavy chemical smell. They were professional, friendly, and thorough

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nic was excellent. Communicated well on arrival which helped us keep our dog calm and under control. worked hard to get the stain/smell out and was very pleasant to have in our home. Won't hesitate to call A+ again for the next time our kid or doggo decide to try to wreck our carpet.

Paid $200–250Not sureCarpet steam cleaningPet stain & odor removal
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you @Everest for the professional service. I would call on you all again!

Paid $450–500General carpet cleaningPet stain & odor removal
RandyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything went smooth they were on time and did a beautiful job on my rugs. I'll definitely be using them in the future!

Carpet steam cleaningPet stain & odor removal
Lucas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic service! Polite, extremely time efficient, and great quality - particularly good with light pet odors and stains. Everest was also great to interact with - I could tell he didn't want to deliver me bad news about the actual state of one of my carpets, but did so in a really nice way that helped me…

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removal
CaseyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My husband and I have used A+ Carpet Cleaning since we first moved into our home. They did an excellent job making our new to us home feel fresh and clean with a vent and carpet cleaning. We have since replaced those carpets with wool carpets and they have done an excellent job with them - they look brand new every…

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Ernie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m really impressed with the results of this carpet cleaning! The before and after difference is night and day. The carpet had noticeable traffic patterns and stains, but after the cleaning, it looks refreshed, brighter, and almost like new again. Mike was professional, punctual, and paid attention to detail,…

Customer photo from Ernie's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Cassady8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a great experience with A+! They were quick to respond and get us on the schedule, very easy to work with, and did a wonderful job cleaning and repairing our carpet.

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed
PaigeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Can’t recommend them enough. Did a thorough job, incredibly friendly, and the carpets and air vents are pristine now.

Reasonable priceCarpet steam cleaningPet stain & odor removalService not listed
BryanLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

As always, great service. Seth cleaned our carpets today, removing some stains are cat had contributed. He communicated clearly about what was going to happen what the cost would be and then how to keep things in good shape.. I appreciate supporting a family run business.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal
MarianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My carpets were looking tired and really needed a good clean/refresh. I scheduled with A+ carpet cleaning and was really happy with their quick response, availability and ease with my changing schedules (which I apologize for ;-) ) They sent out Seth and he was so professional, knowledgeable and nice. He explained…

Paid $200–250Great priceCarpet steam cleaningPet stain & odor removal
Katrin16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend A+ Carpet Cleaning. Carpets are like brand new again!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AllanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew not only did a great job (as usual) on our carpets, getting out nosebleed spots and pet stains, but also did a fantastic job cleaning grout in our bathroom. Excellent crew!

Carpet steam cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
CamberLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great to work with! Friendly, reliable, and professional.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brooks12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ is amazing. Matt showed up on time. I needed some additional work to be done beyond the initial estimate. He gave me an accurate number on the spot. Also gave me great advice on some rugs that needed attention. Can’t recommend them more highly.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Julius5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used this company multiple times now, and I have nothing but positive things to say. They are now my “go to” carpet cleaning company. Very friendly, accommodating, and great service. Would highly recommend!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had A+ Carpet Cleaning clean our air ducts and our carpets. Both experiences were exceptional. They are so kind, professional, and did great work. Would 100% recommend.

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great from start to finish. Really respect this company. Price is good and they are progressional and kind.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (78 more) →

Price

$424+40% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning187$170–$365
Pet stain & odor removal98$214–$448
Carpet steam cleaning71$176–$403
Area rug cleaning45$164–$440
Upholstery cleaning18$196–$371

Compare with