Experts Reviews · Company report
A+ Carpet Cleaning - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Carpet Cleaning - Portland

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 509 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Carpet Cleaning - Portland is better than 93% of steam cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 84% of steam cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Carpet Cleaning - Portland is better than 96% of steam cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Carpet Cleaning - Portland is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Carpet Cleaning - Portland is better than 70% of steam cleaning services.B
70

Reviews for your job

Customers hired A+ Carpet Cleaning - Portland for 5 kinds of job.

A+ Carpet Cleaning - Portland for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$448
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 98 Google reviews tagged “Pet stain & odor removal” · showing 40

BetsyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is my second service from A+ Carpet Cleaning - Portland. We moved from out of state and wanted the carpets cleaned before we arrived and they were amazing to work with, remotely. After we arrived we discovered the return air filter hadn't been changed (maybe in years) so had them out for duct cleaning. This…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
AshleyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was referred to A+ Carpet Cleaning by my realtor, and they were amazing and exceeded all my expectations! Chantal was amazing to work with on estimates and scheduling (prompt, professional, knowledgeable, and very warm/kind) and Everest was amazing too! He was very communicative about his arrival time, the scope…

Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
KeithLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A+ Carpet Cleaning was fantastic. They were easy to work with, showed up on time, and did an incredible job on our carpets. We have kids, pets, and plenty of everyday wear and tear, and the difference afterward was honestly impressive. Everything looked and smelled fresh without that heavy chemical smell. They were professional, friendly, and thorough

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nic was excellent. Communicated well on arrival which helped us keep our dog calm and under control. worked hard to get the stain/smell out and was very pleasant to have in our home. Won't hesitate to call A+ again for the next time our kid or doggo decide to try to wreck our carpet.

Paid $200–250Not sureCarpet steam cleaningPet stain & odor removal
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you @Everest for the professional service. I would call on you all again!

Paid $450–500General carpet cleaningPet stain & odor removal
RandyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything went smooth they were on time and did a beautiful job on my rugs. I'll definitely be using them in the future!

Carpet steam cleaningPet stain & odor removal
Lucas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic service! Polite, extremely time efficient, and great quality - particularly good with light pet odors and stains. Everest was also great to interact with - I could tell he didn't want to deliver me bad news about the actual state of one of my carpets, but did so in a really nice way that helped me…

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removal
CaseyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My husband and I have used A+ Carpet Cleaning since we first moved into our home. They did an excellent job making our new to us home feel fresh and clean with a vent and carpet cleaning. We have since replaced those carpets with wool carpets and they have done an excellent job with them - they look brand new every…

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Ernie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m really impressed with the results of this carpet cleaning! The before and after difference is night and day. The carpet had noticeable traffic patterns and stains, but after the cleaning, it looks refreshed, brighter, and almost like new again. Mike was professional, punctual, and paid attention to detail,…

Customer photo from Ernie's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Cassady8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a great experience with A+! They were quick to respond and get us on the schedule, very easy to work with, and did a wonderful job cleaning and repairing our carpet.

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed
PaigeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Can’t recommend them enough. Did a thorough job, incredibly friendly, and the carpets and air vents are pristine now.

Reasonable priceCarpet steam cleaningPet stain & odor removalService not listed
BryanLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

As always, great service. Seth cleaned our carpets today, removing some stains are cat had contributed. He communicated clearly about what was going to happen what the cost would be and then how to keep things in good shape.. I appreciate supporting a family run business.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal
MarianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My carpets were looking tired and really needed a good clean/refresh. I scheduled with A+ carpet cleaning and was really happy with their quick response, availability and ease with my changing schedules (which I apologize for ;-) ) They sent out Seth and he was so professional, knowledgeable and nice. He explained…

Paid $200–250Great priceCarpet steam cleaningPet stain & odor removal
Katrin16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend A+ Carpet Cleaning. Carpets are like brand new again!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AllanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew not only did a great job (as usual) on our carpets, getting out nosebleed spots and pet stains, but also did a fantastic job cleaning grout in our bathroom. Excellent crew!

Carpet steam cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
CamberLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great to work with! Friendly, reliable, and professional.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brooks12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ is amazing. Matt showed up on time. I needed some additional work to be done beyond the initial estimate. He gave me an accurate number on the spot. Also gave me great advice on some rugs that needed attention. Can’t recommend them more highly.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Julius5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used this company multiple times now, and I have nothing but positive things to say. They are now my “go to” carpet cleaning company. Very friendly, accommodating, and great service. Would highly recommend!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had A+ Carpet Cleaning clean our air ducts and our carpets. Both experiences were exceptional. They are so kind, professional, and did great work. Would 100% recommend.

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great from start to finish. Really respect this company. Price is good and they are progressional and kind.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
LucasLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work as usual! This is the second time we’ve used A+ and I’d go with them again. They are very professional and I felt comfortable with them in our home while we were away. Easy to communicate with.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LoriLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I totally recommend this carpet cleaning company. They saved me. My dog had a terrible accident in a few places and I called them and they went above and beyond to make it to my house that day even it would be late they made it at 7:45 my carpet looked perfect when they left. So thankful I had just got new carpet…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BR5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always friendly and great quality! Takes time to explain!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the second time that I have used A+ carpet cleaning and they did an excellent job! Very good communication with scheduling a time, and notification of same-day arrival time, and follow up to make sure that everything went good.I definitely will use them in the future, and will recommend to my family and friends!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ cleaned a large area rug for us. Then they kindly delivered it to our home and put our furniture back. Thank you A+

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire team at A+ was incredible! We needed an emergency carpet cleaning and they helped out us out the same day! Matt was incredibly knowledgeable and professional, our carpets look fabulous! I will only be using A+ in the future! THANK YOU!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ was the best carpet cleaning company we have ever used. They were responsive, on time and very professional. They took exceptional care in protecting walls and corners throughout the house. They were able to remove stains that we figured would never be able to be removed. We highly recommend A+ for all your carpet cleaning needs

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Meredith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a great experience with A+ Carpet Cleaning. They were very easy to set up an appointment and the estimate we were given was accurate. They were efficient, got all of our pet stains out, cleaned a chair upholstery for us and were very considerate to work around our little ones sleep schedule. We will be using A+ Carpet Cleaning again.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'd give an A+ to A+ Carpet Cleaning. The technicians were professional, thorough, and arrived at the appointed time. The doggie odor is thankfully gone.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was the 2nd time I've have used A+ carpet cleaning and they do an exceptional job. The whole process from the inital phone call to the service was very smooth. The technician Matt was friendly and easy to work with. I'm overall very happy with my carpets and I won't use anyone else.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
koliLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing friendly, professional cleaning service. I have tried other companies more recently from Groupon and I am still never disappointed when I come back it’s worth every bit more money never disappointed. I personally like a really good clean job and I receive it every time from this company I will continue to…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to this company by the cleaner who’s been doing my carpets for 6yrs. I trusted my former cleaner (who moved to Tennessee) and knew he’d send me to someone great. Which he did! Found my new cleaners!! Thanks, Matt!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Professionalism+ Value
ScottLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t believe that it is the same carpet, the difference is night and day! Very professional, polite, and thorough.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Quality+ Professionalism
saraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had carpet cleaned with enzyme treatment. Prompt, professional service and carpet is clean and odor free.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
JaynaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Smell is gone! Technician was fantastic, very friendly.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Megan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and Brian did an expert job on all parts of their service. We had a very challenging pet accident plus the house of carpet cleaning and throw rugs. They were super to work with and their workmanship is superior. Highly recommend A+ Carpet Cleaning.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cheng4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best carpet cleaning ever! Will use it again.

General carpet cleaningPet stain & odor removal+ Professionalism
TeonnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Quick and easy quote via text and phone call. Mike and his son River were quick, thorough and pleasant to work with. They were in and out and left my carpet and couch looking wonderful. Highly recommend and will use them again for carpet cleaning and carpet repair.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Paula9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt also cleaned our air ducts and dryer vent. Excellent job on everything. We’re very happy with their service and we highly recommend A+ Carpet Cleaning!

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Esme11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very meticulous about fiber content in rugs and correct cleaning products. Friendly, easy to work with, highly responsive to particular needs. Affordable rates. Am already highly recommending. Will definitely use again.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (58 more) →

Price

$424+40% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning187$170–$365
Pet stain & odor removal98$214–$448
Carpet steam cleaning71$176–$403
Area rug cleaning45$164–$440
Upholstery cleaning18$196–$371

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