How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREA+ Carpet Cleaning - Portland
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 509 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired A+ Carpet Cleaning - Portland for 5 kinds of job.
A+ Carpet Cleaning - Portland for pet stain & odor removal
Clear ✕All 98 Google reviews tagged “Pet stain & odor removal”
This is my second service from A+ Carpet Cleaning - Portland. We moved from out of state and wanted the carpets cleaned before we arrived and they were amazing to work with, remotely. After we arrived we discovered the return air filter hadn't been changed (maybe in years) so had them out for duct cleaning. This…
I was referred to A+ Carpet Cleaning by my realtor, and they were amazing and exceeded all my expectations! Chantal was amazing to work with on estimates and scheduling (prompt, professional, knowledgeable, and very warm/kind) and Everest was amazing too! He was very communicative about his arrival time, the scope…
A+ Carpet Cleaning was fantastic. They were easy to work with, showed up on time, and did an incredible job on our carpets. We have kids, pets, and plenty of everyday wear and tear, and the difference afterward was honestly impressive. Everything looked and smelled fresh without that heavy chemical smell. They were professional, friendly, and thorough
Nic was excellent. Communicated well on arrival which helped us keep our dog calm and under control. worked hard to get the stain/smell out and was very pleasant to have in our home. Won't hesitate to call A+ again for the next time our kid or doggo decide to try to wreck our carpet.
Thank you @Everest for the professional service. I would call on you all again!
Everything went smooth they were on time and did a beautiful job on my rugs. I'll definitely be using them in the future!
Fantastic service! Polite, extremely time efficient, and great quality - particularly good with light pet odors and stains. Everest was also great to interact with - I could tell he didn't want to deliver me bad news about the actual state of one of my carpets, but did so in a really nice way that helped me…
My husband and I have used A+ Carpet Cleaning since we first moved into our home. They did an excellent job making our new to us home feel fresh and clean with a vent and carpet cleaning. We have since replaced those carpets with wool carpets and they have done an excellent job with them - they look brand new every…
I’m really impressed with the results of this carpet cleaning! The before and after difference is night and day. The carpet had noticeable traffic patterns and stains, but after the cleaning, it looks refreshed, brighter, and almost like new again. Mike was professional, punctual, and paid attention to detail,…
We had a great experience with A+! They were quick to respond and get us on the schedule, very easy to work with, and did a wonderful job cleaning and repairing our carpet.
Can’t recommend them enough. Did a thorough job, incredibly friendly, and the carpets and air vents are pristine now.
As always, great service. Seth cleaned our carpets today, removing some stains are cat had contributed. He communicated clearly about what was going to happen what the cost would be and then how to keep things in good shape.. I appreciate supporting a family run business.
My carpets were looking tired and really needed a good clean/refresh. I scheduled with A+ carpet cleaning and was really happy with their quick response, availability and ease with my changing schedules (which I apologize for ;-) ) They sent out Seth and he was so professional, knowledgeable and nice. He explained…
Highly recommend A+ Carpet Cleaning. Carpets are like brand new again!
The crew not only did a great job (as usual) on our carpets, getting out nosebleed spots and pet stains, but also did a fantastic job cleaning grout in our bathroom. Excellent crew!
Great to work with! Friendly, reliable, and professional.
A+ is amazing. Matt showed up on time. I needed some additional work to be done beyond the initial estimate. He gave me an accurate number on the spot. Also gave me great advice on some rugs that needed attention. Can’t recommend them more highly.
I’ve used this company multiple times now, and I have nothing but positive things to say. They are now my “go to” carpet cleaning company. Very friendly, accommodating, and great service. Would highly recommend!
We had A+ Carpet Cleaning clean our air ducts and our carpets. Both experiences were exceptional. They are so kind, professional, and did great work. Would 100% recommend.
Great from start to finish. Really respect this company. Price is good and they are progressional and kind.
Great work as usual! This is the second time we’ve used A+ and I’d go with them again. They are very professional and I felt comfortable with them in our home while we were away. Easy to communicate with.
I totally recommend this carpet cleaning company. They saved me. My dog had a terrible accident in a few places and I called them and they went above and beyond to make it to my house that day even it would be late they made it at 7:45 my carpet looked perfect when they left. So thankful I had just got new carpet…
Always friendly and great quality! Takes time to explain!
This is the second time that I have used A+ carpet cleaning and they did an excellent job! Very good communication with scheduling a time, and notification of same-day arrival time, and follow up to make sure that everything went good.I definitely will use them in the future, and will recommend to my family and friends!
A+ cleaned a large area rug for us. Then they kindly delivered it to our home and put our furniture back. Thank you A+
The entire team at A+ was incredible! We needed an emergency carpet cleaning and they helped out us out the same day! Matt was incredibly knowledgeable and professional, our carpets look fabulous! I will only be using A+ in the future! THANK YOU!
A+ was the best carpet cleaning company we have ever used. They were responsive, on time and very professional. They took exceptional care in protecting walls and corners throughout the house. They were able to remove stains that we figured would never be able to be removed. We highly recommend A+ for all your carpet cleaning needs
Had a great experience with A+ Carpet Cleaning. They were very easy to set up an appointment and the estimate we were given was accurate. They were efficient, got all of our pet stains out, cleaned a chair upholstery for us and were very considerate to work around our little ones sleep schedule. We will be using A+ Carpet Cleaning again.
I'd give an A+ to A+ Carpet Cleaning. The technicians were professional, thorough, and arrived at the appointed time. The doggie odor is thankfully gone.
This was the 2nd time I've have used A+ carpet cleaning and they do an exceptional job. The whole process from the inital phone call to the service was very smooth. The technician Matt was friendly and easy to work with. I'm overall very happy with my carpets and I won't use anyone else.
Amazing friendly, professional cleaning service. I have tried other companies more recently from Groupon and I am still never disappointed when I come back it’s worth every bit more money never disappointed. I personally like a really good clean job and I receive it every time from this company I will continue to…
I was referred to this company by the cleaner who’s been doing my carpets for 6yrs. I trusted my former cleaner (who moved to Tennessee) and knew he’d send me to someone great. Which he did! Found my new cleaners!! Thanks, Matt!
I can’t believe that it is the same carpet, the difference is night and day! Very professional, polite, and thorough.
We had carpet cleaned with enzyme treatment. Prompt, professional service and carpet is clean and odor free.
Excellent service. Smell is gone! Technician was fantastic, very friendly.
Mike and Brian did an expert job on all parts of their service. We had a very challenging pet accident plus the house of carpet cleaning and throw rugs. They were super to work with and their workmanship is superior. Highly recommend A+ Carpet Cleaning.
The best carpet cleaning ever! Will use it again.
Quick and easy quote via text and phone call. Mike and his son River were quick, thorough and pleasant to work with. They were in and out and left my carpet and couch looking wonderful. Highly recommend and will use them again for carpet cleaning and carpet repair.
Matt also cleaned our air ducts and dryer vent. Excellent job on everything. We’re very happy with their service and we highly recommend A+ Carpet Cleaning!
Very meticulous about fiber content in rugs and correct cleaning products. Friendly, easy to work with, highly responsive to particular needs. Affordable rates. Am already highly recommending. Will definitely use again.
We have used A+ carpet cleaning for years. They are always quick to respond, friendly and professional. This time had been awhile between service and I was worried the carpet wouldn’t look as good as normal. They did a great job and the carpet looks amazing.
I was so worried about the cat urine smell in my new carpet, but A+ Carpet Cleaning got it right out. I highly recommend them.
A+ Carpet Cleaning got my very dirty, pet stained, valuable, white rug perfectly clean. They did an amazing job! They were friendly, reasonably priced and had my rug ready when they promised. I would definitely use A+ Carpet Cleaning for rugs in the future.
A+ did a fantastic job on my carpets, showed up on time and worked quickly. I just bought the home and the previous owners had cats. The odor was strong and stains were abundant. A+ made my carpet smell fresh and look good. They saved me from having to replace my carpets right away. Highly recommend!
I used A+ because they had cleaned the carpets in my daughter’s house, and they looked like brand new carpets when they were done. And they were just as thorough at my house. They got out stains I never thought I’d get rid of, and the carpets look better than I’ve seen them look since they were installed. Also,…
They respond quickly, work professionally, and make our carpet look so much better. They removed a number of pet stains from a new rescue and poor old kitty. We are grateful!
I will definitely use them again, through, efficient and prompt
Cleaned the carpet on the stairs and 2 bedrooms. Used the pet cleaning products and removed the stains and smell. I highly recommend! Thank you!!!
I called A+ Carpet cleaning mainly to have our stairs cleaned professionally. We were offered a good rate for the stairs and three rooms. Caleb arrived within the window and communicated his arrival prior. He was speedy and efficient (which was nice because I had to put the cats away for the duration) and he took…
They always do a wonderful job with our white carpets, getting resistant stains and odors out. They are on time, easy to work with, and affordable. They are very knowledgeable and, when asked, can also share tips and advice for carpet care unrelated to their services.
My whole experience from start to finish was smooth. Communication was great, prices were reasonable, and the team that showed up to clean my carpets did a fantastic job.
Great service. Really happy with the results. I’ve used this firm a couple of times and I will use them again!!
Professional, prompt, great communication, reasonable prices and quality work.
A+ is the best in carpet and area rug cleaning. Great work, great service and great price. I highly recommend A+ for seriously professional work.
Mike and Matt showed up on time and got right to work. They were friendly and professional. Mike did a repair patch, which turned out perfect. They got all the stains out and the carpets look beautiful. I highly recommend A+ Carpet Cleaners.
A+ did a great job on our carpets. They were right on time and did great work. Our carpets haven’t looked this nice in a very long time. The estimate we got was exactly what we were charged. I highly recommend them.
We used A+ cleaners when our apt. Was flooded. Many delicate Persian carpets were saturated. The family run business was extremely responsive. For a fee, they came to my home and picked up the carpets, returned them when cleaned, and replaced them in the floor. They looked great. Colors more bright and odors…
Excellent experience. I called and left a message. I was called back in less than an hour. Kevin was at our place the next morning in less than 24 hours from my inquiry. I got a quote over the phone when I called based on my square footage and carpet history. I was given suggestions on how I could improve the…
We have been meaning to get our carpets cleaned for a very long time and after much searching, we decided to go with A+ Carpet Cleaning and let me tell you it is one of the best decisions we've ever made. My only regret is that we did not call them sooner. The carpets are gorgeous and clean enough to eat breakfast,…
Very happy with the service provided! They were on time and very professional and the carpets turned out great! Putting our house on the market and they were able to come out prior to pictures and showing and make everything look great. Would definitely recommend!
All I can say is Outstanding work, great people, and highly recommend.
I only use A+ for all my carpet cleaning needs. As always it was easy to schedule, they communicate well, and the team does great work at a reasonable price. Everything is very easy with A+ and that’s how I like it!
Highly recommend this service. They are professional and honest. They are very good and we’re accommodating to what our needs were. Very satisfied with their services and will definitely use them again and again.
A+ is a top notch carpet cleaning service. Excellent communication start to finish. Personable service with a smile. We will not hesitate to schedule future service and refer to others.
I contacted A+ Carpet Cleaning based on the other reviews online. I needed high traffic and pet stained areas cleaned as well as our stairs. Outcome was fabulous. The staff were all so courteous and helpful from start to finish. Absolutely would highly recommend this friendly family owned business.
A+ Carpet Cleaning works hard to meet your needs. They provide excellent customer service and most importantly do an amazing job on your carpets! I have used them a number of times and the carpets always look and smell great! Their staff is professional and take their time to make sure the job is done right and…
I hired A-Plus to clean my carpet to prepare to sell my home. The woman I made the appointment with was friendly and professional! I appreciated that she thanked me for selecting them. Kevin called with 30 minutes notice before arriving at the designated time window. He was also very friendly and professional.…
So glad I trusted the reviews! We purchased our new home this spring and noticed the carpet wasn’t looking as clean as it did when we moved in. My carpet is now in better shape than when we moved in. Highly recommend this company!!
Wow they did a fantastic job! We moved into our house about four years ago and have never gotten hired a cleaning service. We’ve had several animals in the house the last few years that caused a lot of dirt and stains to be tracked in, so our carpet and sectional were super nasty. They look spotless now! ✨
Kris was fantastic! He was realistic about some of our older pet stains then went above and beyond. The carpets feel squeaky clean.
A+Carpet Cleaning is the absolute best! Prompt, professional, and reliable. Kevin has done a fabulous job on our carpets for several years. We have two cats, and he works extra diligently to get out the pet stains and odors. We so appreciate the job they do to keep our carpets clean and refreshed! UPDATE: Three…
The A+ team is fantastic! We recently purchased a home and had a tight timeline to have the carpets cleaned before we moved in. The A+ team was very accommodating of our schedule. Their customer service was great from time we first time we spoke with them, to the team that cleaned our carpets to their post…
A+ did a phenomenal job cleaning a heavily soiled carpet in our basement, years of pet and kid stains disappeared. Fast, responsive, on-time, and friendly service....what more can you ask for.
A+ provided high quality service at a very fair price. Chris, the technician, was excellent and Tiki, the scheduler, was very accommodating. Plus she has a cool name 😁 I highly recommend this company and will use them again.
Had an appointment scheduled about 2 minutes after calling, no robo phone tree to deal with. Tech who came to our house was friendly and professional. He worked quickly and the carpets looked brand new by the time he was done. Also, final rate came out lower than the estimate, I appreciated that they charged me…
Kevin, with A+, showed up on time, was friendly, informative, and got right to work. Before Kevin cleaned the carpets, they had pet odor and hair and looked decent but not great. Afterwards, it was like we had brand new carpet. This is a great company with great people, so stop scrolling for a negative review and set an appointment with them.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 187 | $170–$365 |
| Pet stain & odor removal | 98 | $214–$448 |
| Carpet steam cleaning | 71 | $176–$403 |
| Area rug cleaning | 45 | $164–$440 |
| Upholstery cleaning | 18 | $196–$371 |
