Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
A.E. Tile & Flooring Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

A.E. Tile & Flooring Inc

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 44 tile contractors · 4.9★ from 307 Google reviews

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Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A.E. Tile & Flooring Inc is better than 91% of tile contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A.E. Tile & Flooring Inc is better than 88% of tile contractors.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A.E. Tile & Flooring Inc is better than 87% of tile contractors.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A.E. Tile & Flooring Inc is better than 100% of tile contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A.E. Tile & Flooring Inc is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A.E. Tile & Flooring Inc is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired A.E. Tile & Flooring Inc for 8 kinds of job.

A.E. Tile & Flooring Inc for plumbing fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 5 Google reviews tagged “Plumbing fixture installation”

Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We used A.E. Tile and Aldo for our bathroom remodel project. Aldo was extremely responsive and scheduling was easy and quick. We had a few design changes along the way and Aldo and the crew were very accommodating. Once the project started, David was on site everyday and made sure the project ran smoothly and on…

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
VickiLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos, Uriel and Jose did exceptional work on a difficult bathroom remodel. Easy to work with and very accommodating.

Fan installationInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had a great experience working with AE Tile. Deron the store process & scheduling to the completion of our project, everyone has been professional, thorough, timely & dedicated. The 2-person crew worked steadily and carefully, treating our home & family (cats included) with respect. The end trailer is as…

Tile work installationPlumbing fixture installationTile replacement+ Responsiveness+ Punctuality+ Quality
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are thoroughly happy with our results from working with A. E. tile. Aldo and his team were professional, courteous and easy to work with. Their workmanship is impeccable and the design advice we got turned our basic bath into a custom master bath. We would recommend and use them again. Thanks again guys.

Install flooringTile work installationPlumbing fixture installation+ Responsiveness+ Punctuality+ Quality
Manuel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Many of the reviews for AE Tile mention the same things I experienced. Aldo maintains great communication and seems always available to talk if necessary. His staff is punctual, courteous and very mindful of respecting the space they are in. Chris is a super leader who is as courteous as he expects the staff to be.…

Install flooringTile work installationPlumbing fixture installation+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 85%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tile work installation45—
Tile backsplash installation23—
Install flooring16—
Tile work replacement16—
Tile replacement11—
Remodeling10—
Tile removal8—
Tile grouting6—

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