Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts

Experts Reviews · Company report
A.E. Tile & Flooring Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

A.E. Tile & Flooring Inc

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.9★ from 307 Google reviews

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Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A.E. Tile & Flooring Inc is better than 91% of tile contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A.E. Tile & Flooring Inc is better than 88% of tile contractors.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A.E. Tile & Flooring Inc is better than 87% of tile contractors.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A.E. Tile & Flooring Inc is better than 100% of tile contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A.E. Tile & Flooring Inc is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A.E. Tile & Flooring Inc is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired A.E. Tile & Flooring Inc for 8 kinds of job.

A.E. Tile & Flooring Inc for tile grouting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile grouting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 6 Google reviews tagged “Tile grouting”

Paula8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Aldo was easy to work with and responsive to our requests. Always stayed in touch with us as we made decisions. Jose arrived on time and went right to work. He was personable and efficient, checking in with us periodically to show us the progress and confirm any decisions. So far, the entry way floor is looking great!

Tile work installationTile grouting+ Quality+ Professionalism
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We used A.E. Tile and Aldo for our bathroom remodel project. Aldo was extremely responsive and scheduling was easy and quick. We had a few design changes along the way and Aldo and the crew were very accommodating. Once the project started, David was on site everyday and made sure the project ran smoothly and on…

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A.E. Tile did a beautiful job on our shower and backsplash. Carlos and Yurieo were punctual, quiet and went right to work. They finished the job in one and a half days and have transformed both the shower and mud room into a real work of art. Aldo, the owner gave us a good price and we will set up a date to have our…

Tile groutingTile replacement+ Punctuality+ Professionalism
Laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Initially, there were some problems due to the project manager quitting and first installer doing a poor job. We were eventually able to talk to Aldo, and he took care of all problems immediately and to our satisfaction. His new installer Tim is fantastic to work with. For some bizarre reason, Google is not…

Tile work installationTile backsplash installationTile grouting+ Responsiveness+ Punctuality+ Quality
Maureen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was a great team to work with! Aldo was very responsive and the crews were there on time and on the scheduled days. Paolo made sure the work crew knew what to do to make sure things went right in the job. The installers, led by Miquel, were professional and very nice! They worked very hard! I would hire them…

Tile work installationTile backsplash installationTile grouting+ Responsiveness+ Punctuality+ Quality
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend AE Tile. Aldo was very responsive and the work was done in a quick turnaround time. Tim removed old tile and installed all in one day. I will contact this company for additional tile needs.

Tile work installationTile work replacementTile grouting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 85%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tile work installation45—
Tile backsplash installation23—
Install flooring16—
Tile work replacement16—
Tile replacement11—
Remodeling10—
Tile removal8—
Tile grouting6—

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