Experts Reviews · Company report
A Mobile Carpet & Floor Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%94+6.6Craft & service penalty99−0.1Momentum penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

A Mobile Carpet & Floor Cleaning

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.8★ from 125 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Mobile Carpet & Floor Cleaning is better than 80% of upholstery cleaning.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 75% of upholstery cleaning.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Mobile Carpet & Floor Cleaning is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 95% of upholstery cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Mobile Carpet & Floor Cleaning is better than 88% of upholstery cleaning.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 94% of upholstery cleaning.A
94

Reviews for your job

Customers hired A Mobile Carpet & Floor Cleaning for 6 kinds of job.

A Mobile Carpet & Floor Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$403
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Area rug cleaning”

Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike arrived promptly and conducted himself with a high degree of professionalism. He took the time to thoroughly explain each step of the process and I am extremely satisfied with the quality oh his work. I’m hosting a meeting of my book club for the first time next week , and now can proudly welcome the members to my home.

Paid $400–450Reasonable priceCarpet steam cleaningArea rug cleaning
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called on Monday was able to schedule for Tuesday. Joe/Michael was great to work with! Michael showed up on time, was very knowledgeable, very thorough. You can tell when a company promotes great customer service and puts their name on the job they do, don’t get that a lot anymore. This is the second time I have…

Paid $500+Reasonable priceArea rug cleaningService not listed
Britney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had some tough stains on my white couch and rug. Mikey did an amazing job at getting them all out, everything looks brand new!!! He shared some helpful tips on cleaning my couches and really took his time making sure everything came out perfect. 100/10 absolutely love the way everything came out!

Upholstery cleaningPet stain & odor removalArea rug cleaning
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A Mobile Carpet is the only carpet and floor cleaning service that I will use in my home. The technicians are fast, friendly, and very hard-working. They do an excellent job in getting out any stain that my family creates. I highly recommend A Mobile Carpet and Floor Cleaning service!

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
brandonLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tried these guys out for the 1st time. They do a heck of a job. Very professional and do an outstanding job. Punctual, courteous and like to educate the customer. Any questions you have, they go into detail. Being honest, the only con I would give is that they are on the pricey side. But you definitely get what you…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Renee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike was great. He called ahead of time and said he was on his way. I had a 20 year old large sectional sofa that badly needed cleaning from years of pets stains. When Mike was done, the sofa looked almost new again. I also had a badly stained area rug the Mike cleaned and now looks wonderful.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had an excellent experience with Mike he was professional knowledgeable and friendly. He did an excellent job cleaning the carpet in 3 rooms and an area rug. Will definitely call for Mike again! Before and after photos

Customer photo from Danielle's reviewCustomer photo from Danielle's reviewCustomer photo from Danielle's review
Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Miguel was wonderful and Jim the owner was so kind and polite! I will only use this company from now on!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$280+6% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning17$170–$340
Carpet steam cleaning16$164–$347
Pet stain & odor removal12$153–$321
Upholstery cleaning9$189–$353
Area rug cleaning8$164–$403
Power/pressure washing2—

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