Experts Reviews · Company report
A Mobile Carpet & Floor Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%94+6.6Craft & service penalty99−0.1Momentum penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

A Mobile Carpet & Floor Cleaning

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.8★ from 125 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Mobile Carpet & Floor Cleaning is better than 80% of upholstery cleaning.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 75% of upholstery cleaning.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Mobile Carpet & Floor Cleaning is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 95% of upholstery cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Mobile Carpet & Floor Cleaning is better than 88% of upholstery cleaning.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 94% of upholstery cleaning.A
94

Reviews for your job

Customers hired A Mobile Carpet & Floor Cleaning for 6 kinds of job.

A Mobile Carpet & Floor Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 16 Google reviews tagged “Carpet steam cleaning”

Ivonette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with this carpet cleaning service! Mike was very professional, punctual, respectful, and thorough with his work. He took the time to make sure everything was cleaned properly, and I really appreciated how attentive he was to every detail! He took his time in explaining everything he was…

Paid $350–400Great priceCarpet steam cleaningGeneral carpet cleaning
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Mobile Carpet and Floor Cleaning are without a doubt the best carpet cleaning service I’ve ever had. I’m a landlord and I’ve seen a lot of carpet cleaners and Mike Ginoreo of Mobile is the best!

Paid $250–300Great priceCarpet steam cleaning
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike arrived promptly and conducted himself with a high degree of professionalism. He took the time to thoroughly explain each step of the process and I am extremely satisfied with the quality oh his work. I’m hosting a meeting of my book club for the first time next week , and now can proudly welcome the members to my home.

Paid $400–450Reasonable priceCarpet steam cleaningArea rug cleaning
Jeramy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did a great job, on the couch and stairs. Previos zero company left carpets cleanish and tan crunchy, everything’s back to soft now.

Paid $250–300Reasonable priceCarpet steam cleaning
NickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

‼️Be aware before you book. Quoted about $220 over the phone for upstairs carpet only. I told them 3 bedrooms, 1 walk-in, and 3 regular closets. The invoice came to $360 before a “5% Review Discount,” then $342 after $18 off. Itemized on the ticket: clean carpet 560 sq ft at $230, stairs 16x5 at $80, plus 2…

Customer photo from Nick's review
Paid $350–400OverpricedCarpet steam cleaning
Sabashden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was super awesome, he came with such enthusiasm and provided a high quality service! It’s very hard to find individuals with a strong work ethic so Mike was definitely a breath of fresh air. Our carpet and flooring came out spotless!

Paid $300–350Great pricePower/pressure washingCarpet steam cleaningGeneral carpet cleaning
louLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job, setting the appointment was quick, they updated me on my appointment, Mike the technician was thorough and job was great.

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Proz33Builds1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Second time working with Michael and what an amazing experience and the results were amazing as always. We have pets and the results of the deep cleaning took out all the smells and hairs, it truly changed the room beautifully! Thank you again and we look forward to the next deep cleaning!

Customer photo from Proz33Builds's reviewCustomer photo from Proz33Builds's review
Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael was amazing! Took care of our house and got it show ready! We appreciate his help and thorough explanations. If you ever need to get your grout cleaned and carpet cleaned, he’ll be there for you. Thank you again for the timely assistance with our house!

Reasonable priceCarpet steam cleaning
Rob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and carpet turned out excellent!

Reasonable priceCarpet steam cleaning
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company. Ive now used them 3 times. Along with my neighbors and some of my rental properties

Paid $200–250Reasonable priceCarpet steam cleaning
Elisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had Michael come and completely clean out fabric kitchen chairs and sectional couch. His work is very well detailed and the quality of his work you can not beat with any other company. I would recommend him and his company oppose to franchise ones because you cannot beat the quality over quantity you get with them!…

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Gabrielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience! Mike was extremely professional, very attentive to detail, and took the time to explain everything clearly from start to finish. He walked us through all of our options without any pressure and helped us choose what would work best for our carpets. His thoroughness, honesty, and…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Margaret5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly tech, did an excellent job, there were difficult spots, but he got it done. Very pleased with the service.

Reasonable priceCarpet steam cleaning
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A Mobile Carpet is the only carpet and floor cleaning service that I will use in my home. The technicians are fast, friendly, and very hard-working. They do an excellent job in getting out any stain that my family creates. I highly recommend A Mobile Carpet and Floor Cleaning service!

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had mike come and clean some carpet and was very impressed with his service and the end result. He was informative and polite make sure to ask for mike! 10/10

Carpet steam cleaningPet stain & odor removal

Price

$280+6% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning17$170–$340
Carpet steam cleaning16$164–$347
Pet stain & odor removal12$153–$321
Upholstery cleaning9$189–$353
Area rug cleaning8$164–$403
Power/pressure washing2—

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