Experts Reviews · Company report
A Mobile Carpet & Floor Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%94+6.6Craft & service penalty99−0.1Momentum penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

A Mobile Carpet & Floor Cleaning

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.8★ from 125 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Mobile Carpet & Floor Cleaning is better than 80% of upholstery cleaning.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 75% of upholstery cleaning.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Mobile Carpet & Floor Cleaning is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 95% of upholstery cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Mobile Carpet & Floor Cleaning is better than 88% of upholstery cleaning.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 94% of upholstery cleaning.A
94

Reviews for your job

Customers hired A Mobile Carpet & Floor Cleaning for 6 kinds of job.

A Mobile Carpet & Floor Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 17 Google reviews tagged “General carpet cleaning”

Ivonette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with this carpet cleaning service! Mike was very professional, punctual, respectful, and thorough with his work. He took the time to make sure everything was cleaned properly, and I really appreciated how attentive he was to every detail! He took his time in explaining everything he was…

Paid $350–400Great priceCarpet steam cleaningGeneral carpet cleaning
Sabashden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was super awesome, he came with such enthusiasm and provided a high quality service! It’s very hard to find individuals with a strong work ethic so Mike was definitely a breath of fresh air. Our carpet and flooring came out spotless!

Paid $300–350Great pricePower/pressure washingCarpet steam cleaningGeneral carpet cleaning
louLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job, setting the appointment was quick, they updated me on my appointment, Mike the technician was thorough and job was great.

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
StacyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Very prompt and professional. The tech Mike explained everything thoroughly.

Paid $200–250Reasonable priceUpholstery cleaningGeneral carpet cleaning
Proz33Builds1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Second time working with Michael and what an amazing experience and the results were amazing as always. We have pets and the results of the deep cleaning took out all the smells and hairs, it truly changed the room beautifully! Thank you again and we look forward to the next deep cleaning!

Customer photo from Proz33Builds's reviewCustomer photo from Proz33Builds's review
Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kami1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The carpet cleaning service was excellent! A Mobile got me scheduled within days. Be sure to ask for Mike!. He's meticulous and educated you along the way. Couldn't have asked for better.

Paid $400–450Great priceGeneral carpet cleaning
Christy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael did a wonderful job on really dirty stairs. His professionalism and kind demeanor made it a very painless experience.

Paid $200–250Great priceGeneral carpet cleaningPet stain & odor removal
Gabrielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience! Mike was extremely professional, very attentive to detail, and took the time to explain everything clearly from start to finish. He walked us through all of our options without any pressure and helped us choose what would work best for our carpets. His thoroughness, honesty, and…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Lumni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

I called this company on Monday to schedule carpet cleaning for my living room and bedroom because I had family coming over and wanted the carpets freshened up. I specifically asked for pricing and was told the total would be $150. Based on that quote, I booked the appointment for the next day between 12pm–3pm and…

Customer photo from Lumni's review
Paid $200–250OverpricedGeneral carpet cleaning
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an amazing experience with this carpet cleaner! He was able to remove some really tough stains that I thought were impossible to get out. Not only did my carpets look new, but he was quick, neat, and extremely friendly. His pricing is very fair for the quality of work and professionalism he provides. Highly…

Paid $250–300Reasonable priceGeneral carpet cleaning
brandonLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tried these guys out for the 1st time. They do a heck of a job. Very professional and do an outstanding job. Punctual, courteous and like to educate the customer. Any questions you have, they go into detail. Being honest, the only con I would give is that they are on the pricey side. But you definitely get what you…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mikey was knowledgeable, professional and extremely accommodating. I called to make an appointment because one of the household dogs had a pretty big accident and he was able to squeeze me in that afternoon. He left my carpets looking spotless and rooms smelling great. His prices are fair, especially considering how good of a job he does.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had an excellent experience with Mike he was professional knowledgeable and friendly. He did an excellent job cleaning the carpet in 3 rooms and an area rug. Will definitely call for Mike again! Before and after photos

Customer photo from Danielle's reviewCustomer photo from Danielle's reviewCustomer photo from Danielle's review
Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Miguel was wonderful and Jim the owner was so kind and polite! I will only use this company from now on!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
kim14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
CarolLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have used this service for my home 3 times now. I wont call anyone else because these guys get it done the best and are willing to work with my budget. I had Jim come out today and he was friendly and informative he did an amazing job on our carpets and removed a nasy oil stain on my stairs. I highly recommend this business.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$280+6% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning17$170–$340
Carpet steam cleaning16$164–$347
Pet stain & odor removal12$153–$321
Upholstery cleaning9$189–$353
Area rug cleaning8$164–$403
Power/pressure washing2—

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