Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
A Mobile Carpet & Floor Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%94+6.6Craft & service penalty99−0.1Momentum penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

A Mobile Carpet & Floor Cleaning

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.8★ from 125 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Mobile Carpet & Floor Cleaning is better than 80% of upholstery cleaning.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 75% of upholstery cleaning.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Mobile Carpet & Floor Cleaning is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 95% of upholstery cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Mobile Carpet & Floor Cleaning is better than 88% of upholstery cleaning.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 94% of upholstery cleaning.A
94

Reviews for your job

Customers hired A Mobile Carpet & Floor Cleaning for 6 kinds of job.

A Mobile Carpet & Floor Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$321
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Pet stain & odor removal”

Sabashden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was super awesome, he came with such enthusiasm and provided a high quality service! It’s very hard to find individuals with a strong work ethic so Mike was definitely a breath of fresh air. Our carpet and flooring came out spotless!

Paid $300–350Great pricePower/pressure washingCarpet steam cleaningGeneral carpet cleaning
Proz33Builds1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Second time working with Michael and what an amazing experience and the results were amazing as always. We have pets and the results of the deep cleaning took out all the smells and hairs, it truly changed the room beautifully! Thank you again and we look forward to the next deep cleaning!

Customer photo from Proz33Builds's reviewCustomer photo from Proz33Builds's review
Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Elisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had Michael come and completely clean out fabric kitchen chairs and sectional couch. His work is very well detailed and the quality of his work you can not beat with any other company. I would recommend him and his company oppose to franchise ones because you cannot beat the quality over quantity you get with them!…

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Christy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael did a wonderful job on really dirty stairs. His professionalism and kind demeanor made it a very painless experience.

Paid $200–250Great priceGeneral carpet cleaningPet stain & odor removal
Gabrielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience! Mike was extremely professional, very attentive to detail, and took the time to explain everything clearly from start to finish. He walked us through all of our options without any pressure and helped us choose what would work best for our carpets. His thoroughness, honesty, and…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Britney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had some tough stains on my white couch and rug. Mikey did an amazing job at getting them all out, everything looks brand new!!! He shared some helpful tips on cleaning my couches and really took his time making sure everything came out perfect. 100/10 absolutely love the way everything came out!

Upholstery cleaningPet stain & odor removalArea rug cleaning
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A Mobile Carpet is the only carpet and floor cleaning service that I will use in my home. The technicians are fast, friendly, and very hard-working. They do an excellent job in getting out any stain that my family creates. I highly recommend A Mobile Carpet and Floor Cleaning service!

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had mike come and clean some carpet and was very impressed with his service and the end result. He was informative and polite make sure to ask for mike! 10/10

Carpet steam cleaningPet stain & odor removal
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mikey was knowledgeable, professional and extremely accommodating. I called to make an appointment because one of the household dogs had a pretty big accident and he was able to squeeze me in that afternoon. He left my carpets looking spotless and rooms smelling great. His prices are fair, especially considering how good of a job he does.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CarolLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have used this service for my home 3 times now. I wont call anyone else because these guys get it done the best and are willing to work with my budget. I had Jim come out today and he was friendly and informative he did an amazing job on our carpets and removed a nasy oil stain on my stairs. I highly recommend this business.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $300–350Great pricePet stain & odor removal
kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$280+6% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning17$170–$340
Carpet steam cleaning16$164–$347
Pet stain & odor removal12$153–$321
Upholstery cleaning9$189–$353
Area rug cleaning8$164–$403
Power/pressure washing2—

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