Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
A Mobile Carpet & Floor Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%94+6.6Craft & service penalty99−0.1Momentum penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

A Mobile Carpet & Floor Cleaning

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.8★ from 125 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Mobile Carpet & Floor Cleaning is better than 80% of upholstery cleaning.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 75% of upholstery cleaning.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Mobile Carpet & Floor Cleaning is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 95% of upholstery cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Mobile Carpet & Floor Cleaning is better than 88% of upholstery cleaning.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Mobile Carpet & Floor Cleaning is better than 94% of upholstery cleaning.A
94

Reviews for your job

Customers hired A Mobile Carpet & Floor Cleaning for 6 kinds of job.

A Mobile Carpet & Floor Cleaning for power/pressure washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Power/pressure washing”

Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Comparing this service to prior services I’ve had I noticed much better results right away. The technician is very knowledgeable and professional. I will definitely contract this company for future services and recommend a family member members.

Paid $200–250Great pricePower/pressure washing
Sabashden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was super awesome, he came with such enthusiasm and provided a high quality service! It’s very hard to find individuals with a strong work ethic so Mike was definitely a breath of fresh air. Our carpet and flooring came out spotless!

Paid $300–350Great pricePower/pressure washingCarpet steam cleaningGeneral carpet cleaning

Price

$280+6% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning17$170–$340
Carpet steam cleaning16$164–$347
Pet stain & odor removal12$153–$321
Upholstery cleaning9$189–$353
Area rug cleaning8$164–$403
Power/pressure washing2—

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