Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
A Plus Appliance Repair Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

A Plus Appliance Repair Inc

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 423 Google reviews

📞 Call (773) 398-2016Request a call backWebsite ↗

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Plus Appliance Repair Inc is better than 94% of dishwasher repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Plus Appliance Repair Inc is better than 91% of dishwasher repair services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Plus Appliance Repair Inc is better than 95% of dishwasher repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Plus Appliance Repair Inc is better than 100% of dishwasher repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Plus Appliance Repair Inc is better than 100% of dishwasher repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Plus Appliance Repair Inc is better than 85% of dishwasher repair services.A
85

Reviews for your job

Customers hired A Plus Appliance Repair Inc for 8 kinds of job.

A Plus Appliance Repair Inc for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$137–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Washer/dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 13

All 11 Google reviews tagged “Washer/dryer repair”

Cody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

If I could give more than 5 stars i would because Albert is top notch! If your seeking an honest service technician at a very fair price look no further. Albert is the most knowledgeable and hardworking service repairman out there. He gave me a call prior to departure and was very punctual with his arrival.…

Great priceWasher/dryer repair
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Henry did a great job on my dryer. Very knowledgeable.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Yasir5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work, happy to have Albert come and check out my dryer and give me an honest assessment. I’ll use this service again.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
RAFAEL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Albert was very professional and friendly. He was in and out and he was able to fix my appliances in no time. I would definitely recommend him

Stove & cooktop repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
CJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work and very efficient

Washer/dryer repair+ Quality+ Professionalism+ Value
Sal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work!! Will recommend to others!!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Henry was very knowledgeable and fixed my dryer right away

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Amparo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excelente service and attention to detail. Mr. Derrick was very professional and explained everything that was wrong with my dryer and repaired it to perfection. He saved me a lot of money and my machine is going to be good for 20 more years.

Washer/dryer repairService not listed+ Responsiveness+ Punctuality+ Quality
Arvind4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work

Washer/dryer repair+ Punctuality
Hance5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have nothing but great things to say about Greg and A Plus Appliance Repair. He came the same day, and was awesome at communicating throughout the day. He brought our messed up dryer back to life like a pro and I couldn't be happier. Go with A Plus Appliance Repair. You will not regret it.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Alexis5 years ago★★★★★

Rating only, no written review.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality

Price

$247-16% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 44%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair42$146–$327
Refrigerator/freezer repair18$132–$427
Washing machine repair11$114–$365
Stove, cooktop & oven repair11$196–$453
Washer/dryer repair11$137–$360
Oven repair10$271–$536
Dishwasher repair3$153–$353
Refrigerator repair2$295–$614

Compare with

Sure Appliance Repair logoSure Appliance RepairExperts Score 99Chicago · 4.98★Appliance Repair Stars logoAppliance Repair StarsExperts Score 96Chicago · 4.97★Chicago Appliance Repair Doctor logoChicago Appliance Repair DoctorExperts Score 85Chicago · 4.93★