Experts Reviews · Company report
A Plus Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

A Plus Carpet Cleaning

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 216 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Plus Carpet Cleaning is better than 99% of rug cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Plus Carpet Cleaning is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Plus Carpet Cleaning is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Plus Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Plus Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Plus Carpet Cleaning is better than —% of rug cleaning.–
—

Reviews for your job

Customers hired A Plus Carpet Cleaning for 6 kinds of job.

A Plus Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 70

All 35 Google reviews tagged “General carpet cleaning” · showing 20

Amelia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Max did a fabulous job cleaning our carpets and bathroom tile today. We have ultra plush carpet and he made it look brand new. We will definitely be calling him again.

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Charles15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve use professional floor cleaners three times since I’ve moved here. I will never use another one after having A plus come out - they actually were A+! (and my carpet was a 3-kid 2-dog challenge that they aced)

Carpet cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Max and team did a great job today. Very responsive and on time. Got all my stains out too, which I wasn’t expecting. Will definitely use again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny on the spot! He Remove black tar stains from a light color carpet. in no time. Don't use any other carpet cleaning service. Really grateful!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JayLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I must say. A+ did more than an exceptional job. The service did not take long and they are very friendly!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lindsay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and professional! Quickly communicated availability and helped me out last minute. Got bedroom carpets and stairs cleaned. He was able to make 4 upholstered dining chairs look almost new. Added on grout cleaning in our mud room too which turned out great. Highly recommend!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Juli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Max was great!! Super responsive and he did a fabulous job! Will definitely use A Plus again!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shyra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Same day service. Great customer service and took pride in his work. My carpets look better than they’ve looked in years. Highly recommend!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GabrielLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carpets came out 100 times better than when master clean did them 6 months ago. Max is very professional and takes his time to get the job done right. Thank you so much for the quality service and such a competitive price. I would recommend A Plus Carpet Cleaning to anyone looking for exceptional service and quality cleaning.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I found this company on Facebook. Max was very friendly and professional. He showed up on time. He did a phenomenal job. I highly recommend him. I will be using him again the next time I need my carpets cleaned!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My carpet in the basement had stains and they came out looking beautiful. Great service would definitely recommend

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication, fast, friendly, professional. Carpet and furniture look great! All around pleasure!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jimmie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Got my stairs clean and they look wonderful! Very precise and detailed with cleaning my high traffic areas. Will definitely recommend, super professional hand friendly! Thank you 😊

General carpet cleaningService not listed+ Responsiveness+ Professionalism
RonaldoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding service and very professional. The owner Max cleaned my carpets and several upholstered items just this morning. I am shocked at how clean they are, items look brand new. My carpets look like something on a showroom floor. We are very happy with the service and would grade it with an A+. I highly recommend this company!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kayla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were very impressed with A Plus Carpet Cleaning. Our area rugs and couch look new again. We highly recommend!

Customer photo from Kayla's review
Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Melissa14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Max and his team were awesome. He was so quick to respond, got us right on his schedule and rates were very competitive. He even helped me move an area rug after I realized I couldn’t do it myself. Very professional, I’d recommend to anyone. We will be calling when we are ready for another cleaning. Thanks Max!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will now be using this service for all of my carpet cleaning needs. Not only was the customer service very professional and friendly, they were able to meet my needs in a last minute request without me feeling like I was an inconvenience. The job was also done carefully and my carpets look amazing!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Elyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had an excellent experience with A Plus Carpet Cleaning. We had a last minute request at the end of the day and it was accommodated within minutes and setup for the very next day. Super friendly, professional and did a great job with our stairs and area rug!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Matt13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Max is highly professional and his carpet cleaning was outstanding. There were stains I’ve tried to remove with no avail. Max was able to remove them and made my carpet look brand new. Thanks!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A + plus / HIGHLY RECOMMENDED! Max did a very thorough job and very professional

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (15 more) →

Price

$173-33% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning35$153–$334
Pet stain & odor removal17$139–$373
Area rug cleaning16$163–$477
Upholstery cleaning12$170–$340
Carpet steam cleaning4$158–$347
Carpet cleaning2$139–$315

Compare with