Massage therapist · Riverside, CA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 214 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★43 Google reviews · 11 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers give A Plus Massage a 5/5 rating based on 43 reviews, with the owner responding to 88% of feedback. Customers frequently praise the facility's cleanliness, friendly staff, and reasonable pricing. Recurring themes highlight the effectiveness of deep-tissue treatments for specific pain points and the availability of convenient parking. All provided excerpts are positive, so no common criticisms are identified in the data.
Google rating: 5.0 out of 5 from 43 reviews (100% five-star).
Reviews on this page: 43 Google reviews (39 with written comments, 3 with photos).
Owner responses: the business replied to 88% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
A Plus MassageMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Plus Massage: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Plus Massage: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Plus Massage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Plus Massage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
43 Google reviews we collected
5.0of 5
5 stars43100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
100%praise
Praise39100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price1869%
Reasonable727%
Overpriced14%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1744%
Quality & results821%
Would recommend615%
Price & value38%
Speed & response25%
Honesty & trust25%
Communication13%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She got to trouble spots in my back I’ve had some spinal fusion surgery’s very clean, professional and the staff were amazing.”
“1st time here and had an amazing experience wonderful service”
“I will recommend this place to all my friends and family.”
“Great massage for good price!”
“I had some knots in my right shoulder and needed quick relief.”
“I was genuinely sad when I thought they had closed because they’ve always been my go-to for massages.”
“She listened carefully as I explained my medical condition and my concerns, then thoughtfully paired me with a massage therapist she believed would be…”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTasha3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 31 minutes ago★★★★★
So much better than I imagined. I’m a frequent spa visitor. I’ve been to some of the most prestigious spas in the US. I had some knots in my right shoulder and needed quick relief. I found this place off Google Maps and noticed they were fairly close. OMG!! Nia did an amazing job! After our 90 minute deep-tissue…
Reasonable price
DDreona6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Me and my husband came here for the first time & were surprised at how good the massage was. We left feeling amazing :) we will definitely be back. Thank you for the great customer service.
Great price
LLaylah7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I went in for a couples massage and the Masseuse
assigned to both my mother & I were amazing. Deep tissue, great effort.
Great price
EEli5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Absolutely amazing massage therapists. She got to trouble spots in my back I’ve had some spinal fusion surgery’s very clean, professional and the staff were amazing. Highly recommend and I’ll be visiting again soon.
Great price
VVictor3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience, pure bliss and relaxation. I will recommend this place to all my friends and family.
VVictoria4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
First time here.
Annie & Lisa were amazing.. their attention to detail was outstanding, they made my husband & I feel very comfortable. Will definitely be returning. 👏🏼
So much better than I imagined. I’m a frequent spa visitor. I’ve been to some of the most prestigious spas in the US. I had some knots in my right shoulder and needed quick relief. I found this place off Google Maps and noticed they were fairly close. OMG!! Nia did an amazing job! After our 90 minute deep-tissue session my shoulder and body feel restored! She really knew how to work out the knots without the pain. Although Glen Ivy is my “home” spa… This is my new “maintenance” spa. I work from home and need massages 2xs a month sometimes. Glad I found this place and NIA!
Price assessment: Reasonable price
D
Dreona Roberts6 reviewsiTotal number of Google reviews Dreona has written across all businesses on Google Maps, not just this one.
Me and my husband came here for the first time & were surprised at how good the massage was. We left feeling amazing :) we will definitely be back. Thank you for the great customer service.
Price assessment: Great price
L
Laylah T7 reviewsiTotal number of Google reviews Laylah has written across all businesses on Google Maps, not just this one.
Absolutely amazing massage therapists. She got to trouble spots in my back I’ve had some spinal fusion surgery’s very clean, professional and the staff were amazing. Highly recommend and I’ll be visiting again soon.
Price assessment: Great price
P
Perla Perez3 reviewsiTotal number of Google reviews Perla has written across all businesses on Google Maps, not just this one.
1st time here and had an amazing experience wonderful service
Response from the owner · 3 weeks ago
We're so glad your first visit was a positive experience! Thank you for your kind words about our service. We truly appreciate your support and hope this is the first of many visits with us!
C
CHRONIC1 reviewiTotal number of Google reviews CHRONIC has written across all businesses on Google Maps, not just this one.
Fantastic massage. Do yourself a favor and get the 90 minute.
Price assessment: Great price
Response from the owner · 4 weeks ago
Thank you for sharing your experience! We're so glad to hear you enjoyed the 90-minute session! Our therapists work hard to ensure every guest receives the attention they need, and extra time allows us to focus more deeply on the areas that need it most. We can't wait to welcome you back again!
V
Victor Diaz3 reviewsiTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Great experience, pure bliss and relaxation. I will recommend this place to all my friends and family.
Response from the owner · 4 weeks ago
Thank you for your wonderful review! We're so glad you found the relaxation you were looking for. Your recommendation means so much to us. We look forward to welcoming you back again soon and meeting your friends and family!
T
T N4 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Great service! Loved the massage I will definitely be back!
Price assessment: Overpriced
Response from the owner · 4 weeks ago
We're thrilled to hear you loved your massage! Thank you for your support. Knowing you'll be returning is one of the best compliments we can receive, and we look forward to seeing you again soon!
V
Victoria Valenzuela4 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
First time here.
Annie & Lisa were amazing.. their attention to detail was outstanding, they made my husband & I feel very comfortable. Will definitely be returning. 👏🏼
Response from the owner · a month ago
We're so glad you enjoyed your first visit with us! We work hard to focus on each guest's needs and make every massage the best experience possible. We can't wait to see both of you again!
