Experts Reviews · Company report
A Plus Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%38+2.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

A Plus Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 5.0★ from 291 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Plus Pest Control is better than 97% of flea exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Plus Pest Control is better than 97% of flea exterminators.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Plus Pest Control is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Plus Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Plus Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Plus Pest Control is better than 38% of flea exterminators.D
38

Reviews for your job

Customers hired A Plus Pest Control for 8 kinds of job.

A Plus Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 87

All 61 Google reviews tagged “Bug & insect extermination” · showing 20

Keith11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great company and outstanding person in Josh.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

First treatment. Josh called 15 minutes out, arrived on time and very polite. Addressed all my concerns about problems!

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality
Melek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

First follow up visit. Patrick did a great job, communicated well and was on time!

Bug & insect exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician Patrick did an excellent job - extremely thorough and complete with inspection, clearing of cobwebs and treatment for pests. Have been very satisfied with A+ since I moved in an would recommend to anyone.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Patrick was Quick and professional as always.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wasn’t home when Patrick came by to do a regular service. He was texting me to let me know he was on the way. I mentioned that we have noticed some light rodent activity and because I wasn’t home he couldn’t go inside to take care of the problem. He went ahead and started the rescheduling process so he could come…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick performed service today and did a great job. They will come back out between quarterly visits if you have any issues.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick always keeps me informed and up-to-date on his arrival time. He also lets me know the status of the service appointment and what pests, if any, he found during inspection. I appreciate being able to rely on Patrick to keep my home and family as pest-free.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Keri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick did a great job treating our drains. And then texted later that night to remind us to flush the drains. And Then followed up the next day with a text. Five star

Bug & insect extermination+ Responsiveness+ Professionalism
R4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick, our technician, is very professional and knowledgeable. We have seen a big improvement in our bug control since using A Plus Pest Control- would definitely recommend them!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kurt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick is on the ball, always professional. I never have to worry about people from this company.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful tech. A Plus is fantastic! We have had them since we moved here (2 + years) and they super friendly and always quick to get one of their guys out for any issue we might have. The people that come out are also great. The call me with a time and very courteous to me and my wife. Professionalism is alive and…

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
KIMBERLYLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can’t beat the great service and professional staff. They go out of there way to satisfy their customers. I want to give them a 6 out of 5!!!

Bug & insect exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A Plus Pest Control is always quick to respond and they do a thorough job. I highly recommend them and their high ratings prove that. I'm extremely satisfied with their services. They are much better than other pest control companies I've dealt with. Patrick was very courteous and respectful.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can always count on A Plus to be flexible and respond promptly and professionally. Been using them for 6+ years now and they’ve always met and exceeded my expectations. Patrick was courteous, knowledgeable, and didn’t mind answering any of my questions!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
JackieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great Service. Very friendly and professional. Would highly recommend.

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used A Plus for 4 years now, and they've always done an excellent job. They're professional, on-schedule, and thorough. Patrick completed my mosquito and regular post control services today and did an excellent job, with great communication.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for maybe 10 years or more. A Plus provides an effective and reliable service and I've never had any issues.

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick did a great job today; he was helpful and responsive.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Patrick is so helpful and attentive to any issues that might exist. He goes above and beyond my expectations. He is definitely an asset to A+ pest control!

Bug & insect extermination+ Responsiveness+ Professionalism+ Value

Show more bug & insect extermination reviews (41 more) →

Price

$126+22% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection90$58–$133
Spider extermination67$56–$136
Bug & insect extermination61$58–$131
Ant extermination40$63–$191
Hornet & wasp extermination32$79–$246
Cockroach extermination31$66–$214
Rodent extermination29$73–$246
Flea & mite extermination19$78–$282

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