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A Plus Pest Control

Pest control service · Decatur, AL · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%38+2.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 109 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 48%
5.0 ★★★★★ 291 Google reviews · 11 photos
97%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
$126typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

A Plus Pest Control at a glance

Google reviewers rate A Plus Pest Control five stars based on 291 reviews. Customers frequently cite professional, thorough technicians who communicate effectively before and after treatments, often arriving within stated time frames. Many note reasonable pricing and long-term reliability, with some highlighting specific successes like removing spider webs or treating difficult pest nests. A small number of lower-rated reviews mention high costs or express dissatisfaction with the overall service quality.

  • Google rating: 5.0 out of 5 from 291 reviews (97% five-star).
  • Reviews on this page: 291 Google reviews (247 with written comments, 1 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: September 29, 2026.
  • Service: Flea Exterminator serving Decatur, Alabama.

Data from Google, last updated November 2, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction97Reliability97Craft & service100Value100Momentum100Replies to reviews38Satisfaction: 97 (median 94)Reliability: 97 (median 92)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 38 (median 95)
A Plus Pest ControlFlea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Plus Pest Control: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Plus Pest Control: 97/100 on this factor. Category median: 92.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Plus Pest Control: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Plus Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Plus Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Plus Pest Control: 38/100 on this factor. Category median: 95.D
38

Bar = this company · dark tick = category median.

Star ratings

291 Google reviews we collected

  • 5 stars28397%
  • 4 stars62%
  • 3 stars10%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 247 written reviews

  • Praise459100%
  • Complaints20%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price450%
  • Reasonable450%
  • Overpriced00%
  • Not sure00%
$126+22% vs typical flea exterminators

Middle half of what 8 customers paid ($121–$133) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15333%
  • Quality & results12327%
  • Speed & response8017%
  • Would recommend5111%
  • Communication358%
  • Honesty & trust102%
  • Price & value92%

What customers talk about

We read 247 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The service is great, and the technicians professional, and so knowledgeable as well!”
  • “(5 Stars) David did a very thorough job of pest control.”
  • “My service provider Joshua, is always friendly and efficient.”
  • “Josh was very helpful and easy to get along with would definitely recommend him again.”
  • “He was through & answered all of my questions with his many years of knowledge and education.”
  • “Jason is always professional, responsible & reliable!”
  • “Their prices are reasonable and their staff are very helpful and friendly.”

People customers mention

  • Josh 21 reviews
  • Patrick 19 reviews
  • Jason 7 reviews
  • Huntsville 4 reviews
  • Joshua 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired A Plus Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thanks to Jason for handling everything I asked of him to get my home ready for the summer. He was through & answered all of my questions with his many years of knowledge and education. He is by far the best technician I have ever had. -Holly K

Paid $100–120Great priceHornet & wasp exterminationGeneral pest inspection
Brittany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason has been my technician for years, he always calls me before and after my home has been treated so I can put away my dogs. He always makes sure my gates are locked when he’s done. Jason is simply the best!

Paid $120–140Great priceGeneral pest inspection
Sonja6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh is always very professional and kind. I’ve used them both for my house and rentals, and I haven’t seen a bug since. I’d highly recommend!

Paid $120–140Reasonable priceService not listed
Tarassa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We've been using A Plus for years and have been extremely satisfied with the level of service provided. Always polite and fast service calls.

Paid $120–140Great priceGeneral pest inspection

Photos

Customer reviews

5.0 ★★★★★ 291 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Paul Blackford15 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Patrick, as usual, did a great job. Extremely pleased with the service.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Tammy ManuelLocal Guide · 15 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service is great, and the technicians professional, and so knowledgeable as well!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Spider extermination, Mosquito extermination, Cockroach extermination
Response from the owner · 4 years ago

We are glad to help! I appreciate the continued support

Holly Kimball6 reviewsTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks to Jason for handling everything I asked of him to get my home ready for the summer. He was through & answered all of my questions with his many years of knowledge and education. He is by far the best technician I have ever had. -Holly K

  • Price assessment: Great price
  • Price: $100–120
  • Services: Hornet & wasp extermination, General pest inspection
Becky JonesLocal Guide · 34 reviewsTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason is always professional, responsible & reliable!

  • Price assessment: Great price
  • Price: $100–120
  • Services: General pest inspection
Brittany Martin10 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason has been my technician for years, he always calls me before and after my home has been treated so I can put away my dogs. He always makes sure my gates are locked when he’s done. Jason is simply the best!

  • Price assessment: Great price
  • Price: $120–140
  • Services: General pest inspection
Judy HeneyLocal Guide · 29 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love our A Plus Pest Control. Josh is so good. We really appreciate him and the work he does.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Jack Meginniss4 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

(5 Stars) David did a very thorough job of pest control. He is also very personable and a pleasure to talk to. (5 Stars) Josh provided very thorough pest control.service as usual. I'm very pleased with the service Josh provides. (5 Stars) Josh did a thorough and excellent job of pest control as usual and he showed up early in the stated time frame. (5 Stars) Josh showed up early in the stated time window and did a very thorough job of pest control. Josh is also very personable and has a great attitude. He definitely deserved 5 stars from me. (5 Stars) David did an excellent job. He was very thorough and personable. He also got rid of my wasps and wasp nest while servicing my property. Very satisfied. Five stars from me. (5 Stars) Josh has a great attitude and did a very thorough job as usual. He arrived early in the stated time window. Five starts as far as I am concerned. (5 Stars) Patrick did a thorough job of pest control. He did everything that I asked him to do. He also contacted me beforehand and arrived within the stated timeframe. (5 Stars) Jason did a very thorough service job. He also called in advance to let me know that he was on his way to my home and he arrived within the time window stated. (5 Stars) Jason dis a very thorough job of pest control as usual He is very personable and communicates well. All good.

  • Price assessment: Reasonable price
  • Price: $120–140
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Cockroach extermination
MARYANN DURSO7 reviewsTotal number of Google reviews MARYANN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Trustworthy. A+ and Joshua have been servicing our home since 2018. Excellent and courteous always. Trust A+ even when not at home. Efficiently run business as well. Most accommodating

  • Services: General pest inspection
Donnie Norris6 reviewsTotal number of Google reviews Donnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason does a great job around my house. The only time I think about bugs is when they call me to let me know it is time for my next service. Thanks Jason!!

Joe Indeck3 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason was very professional and considerate.

A Plus Pest Control on Google Maps →

Business details