Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts
Google reviewers rate Scout Pest Control 4.9 out of 5 based on 2211 reviews, with the owner responding to 84% of them. Customers frequently praise technicians for their punctuality, professional communication, and thorough handling of various pest issues. However, recurring criticisms include billing disputes, such as charges for missed appointments or unresolved service holds, and complaints regarding aggressive door-to-door solicitation tactics.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
2,210 Google reviews we collected
Phrases our text analysis found in 1,574 written reviews
Price verdicts customers left with their Google review
Middle half of what 287 customers paid ($63–$113) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,574 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brad was a portrait of professionalism and excellence.”
“…later I finally got the check they said they forgot to send out very unprofessional and worst customer service around they charge you and don't show…”
“He did a great job, was respectful of my home, and made the whole experience easy and stress-free.”
“…t the check they said they forgot to send out very unprofessional and worst customer service around they charge you and don't show up to do the servic…”
“They have responded quickly when we have a pest issue come up.”
“They communicate well, price is good and our tech Brad Maxon is very professional, does GREAT work.”
“I would recommend him 100/10 to anyone and will continue to call on him for all of my pest control needs”
“I cannot recommend Scout Pest Control after this experience.”
“They saved our summer last year from wasps and really cut down on the mosquitos and that means so much to my family and makes it so worth it!”
“…t was getting done so I agreed and I was waiting on a check that they over charged me that I was being charged for fe9m my other house and he said I w…”
“Very please with the amount of information given up front.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Scout Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Brad was a portrait of professionalism and excellence. He took care of all of my rodent extermination needs and made my home rodent repellent. Pests fear my house now because of him.I would recommend him 100/10 to anyone and will continue to call on him for all of my pest control needs
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Love the Service and The People. Good homesome customer service which is no more, but Scout Rise Above The Rest..
Very thorough and extremely professional. I believe his name is Lance and his work ethic is 2nd to none.
Scouts the best pest control company I've done business with. They communicate well, price is good and our tech Brad Maxon is very professional, does GREAT work. We haven't seen a bug since the first day he showed up. If you need pest services I highly recommend scout.
Our guy was so professional and polite and answered any questions and concerns we had. Definitely will recommend others to scout
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
4.9 ★★★★★ 2,211 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service.
These guys always do a great job.
Thank you, Libby! We appreciate your kind words and are glad to hear that you’re consistently satisfied with our work during your pest control visits.
Brad is great! Very helpful! 10/10
Thank you, Tyra! We're glad to hear that Brad was so helpful to you. Your support means a lot to us!
Brad was a portrait of professionalism and excellence. He took care of all of my rodent extermination needs and made my home rodent repellent. Pests fear my house now because of him.I would recommend him 100/10 to anyone and will continue to call on him for all of my pest control needs
Thank you, Holly! We appreciate your kind words about Brad and are glad to hear he provided excellent service for your rodent extermination needs. Your recommendation means a lot to us!
Great service! 😃
Thank you, Mocha! We're glad you enjoyed the service and appreciate your kind words.
Very professional and brad and sam were great
Thank you, Dark! We appreciate your kind words and are glad to hear that you had a great experience with Brad and Sam. Your support means a lot to us!
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Thank you, Julia! We're glad you had a great experience and that we could help with those wasp nests. Your safety is our priority!
Our technician was fantastic!
Thank you! We're glad to hear you had a fantastic experience with our technician. Your feedback means a lot to us!
Very friendly & attentive to issues and needs
Thank you, Emily! We're glad to hear you found our team friendly and attentive. Your feedback means a lot to us!
Lance was fantastic! He was professional, friendly, and knowledgeable, and took the time to make sure everything was taken care of. He did a great job, was respectful of my home, and made the whole experience easy and stress-free. It’s always nice to have someone who takes pride in their work and provides excellent customer service. Highly recommend Lance and appreciate the great service!
Thank you for your 5-star review!
Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts
