Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts
Google reviewers rate Palisade Pest Control 4.9 out of 5 based on 1498 reviews, with the owner responding to 96% of comments. Customers frequently praise technicians for their friendliness, thoroughness, and clear communication regarding treatments for ants, spiders, and other pests. However, some low-star reviews criticize the company for missed appointments, lack of advance arrival notifications, and concerns about billing practices, including undisclosed cancellation fees and questions about whether indoor services were actually performed.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,498 Google reviews we collected
Phrases our text analysis found in 1,209 written reviews
Price verdicts customers left with their Google review
Middle half of what 401 customers paid ($50–$111) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,209 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Showed professionalism, polite, explained what he was gonna do and ask if anything else he could do.”
“Jeffery did a great job and was as friendly and funny as always!”
“I left a bad review because of how terrible this company is, and then I get a collection email today.”
“He took the time to explain everything clearly, answered my questions, and was extremely helpful in getting an appointment scheduled for a thorough in…”
“Rachel arrived on time, was super friendly and professional, and she explained everything to me in detail.”
“I really appreciated his attention to detail and would definitely recommend him!”
“…ues, and are very accommodating in addressing them; as well as being affordable in comparison to some of the other pest control companies.…”
“It's $300 just to "sign up" for services, at which time they do not disclose to you that there is a $200+ cancellation fee.”
“Everything about him is professional, reliable, and thorough.”
“This business is on the verge of just being a scam.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Palisade Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Showed professionalism, polite, explained what he was gonna do and ask if anything else he could do. We appreciate the good job.
I had a great experience with Jesse. He was very friendly, professional, and knowledgeable. He took the time to explain everything clearly, answered my questions, and was extremely helpful in getting an appointment scheduled for a thorough inspection of my property to identify where pests may be entering and develop…
This business is on the verge of just being a scam. It's $300 just to "sign up" for services, at which time they do not disclose to you that there is a $200+ cancellation fee. Then they charge $70 a month but only service quarterly. Then when they have serviced while I was home, they never come inside yet they sent…
Tyler was courteous and answered all of my questions. He is very knowledgeable and friendly.
TJ did an amazing job with the bug spray, covering both the inside and outside of the home thoroughly.
Brennon was so communicative and thorough! He did an amazing job and even took the time to remove all of my spider webs and wasp nests. I really appreciated his attention to detail and would definitely recommend him!
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 290 | $56–$136 |
| Hornet & wasp extermination | 270 | $79–$246 |
| Ant extermination | 252 | $63–$191 |
| Mosquito extermination | 245 | $63–$101 |
| Flea & mite extermination | 217 | $78–$282 |
| Rodent extermination | 115 | $73–$246 |
| Cockroach extermination | 102 | $66–$214 |
| Termite extermination | 80 | $93–$371 |
4.9 ★★★★★ 1,498 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Harold was great, friendly and knowledgeable.
Thank you for your kind words! We're delighted to hear that Harold made such a positive impression with his friendliness and expertise. Your feedback is greatly appreciated! Palisade Pest Control
Very thorough. Harold was knowledgeable and professional!
Thank you for the fantastic review, David! We're delighted to hear that you found our service thorough and that Harold made a positive impression with his expertise and professionalism. Your satisfaction means a lot to us! Palisade Pest Control
Harold Did a great job. Super. Very good person.
Thank you for your kind words! We're delighted to hear that Harold provided excellent service and made a positive impression. It's always great to have dedicated team members on board. Your feedback is much appreciated! Palisade Pest Control
Very nice and helpful.
Thank you for the wonderful rating! We're so glad to hear that you found our team nice and helpful. Your feedback means a lot to us! Palisade Pest Control
Showed professionalism, polite, explained what he was gonna do and ask if anything else he could do. We appreciate the good job.
Thank you for your wonderful feedback, Mike! It's great to hear that you experienced professionalism and clear communication during your service. We're glad our team member made sure all your needs were addressed. Your appreciation means a lot to us! Palisade Pest Control
Jeffery did a great job and was as friendly and funny as always!
Thank you for the fantastic review! It's wonderful to hear that Jeffery made a positive impression with his friendly and humorous approach. We appreciate your feedback and hope you continue to enjoy our services! Palisade Pest Control
Jeffery with Palisade Pest Control is outstanding. Everything about him is professional, reliable, and thorough. It’s been a pleasure having him service our property—he’s consistent, knowledgeable, and always does an excellent job. Highly recommend!
Thank you for your wonderful review, Crystal! It’s great to hear that Jeffery provided you with such outstanding service. We truly appreciate your recommendation and are glad he made a positive impact during his visits. Your feedback means a lot to us! Palisade Pest Control
Anna was very fantastic. She used booties, which is such an awesome thing and she is super friendly and knowledgeable. Great service!
Thank you for your wonderful feedback, Janice! We're delighted to hear that Anna made such a positive impression with her friendly demeanor and attention to detail. It’s great to know you appreciated the service. Your kind words mean a lot to us! Palisade Pest Control
Anna and Mercedes did our extermination today. They were both professional and friendly. They did a great job, and represent your company well!
Thank you for your kind words, Mary! We're delighted to hear that Anna and Mercedes provided you with professional and friendly service during your extermination. It's great to know they made a positive impression. We appreciate your support! Palisade Pest Control
Rachel was a great technician today. She took great care of our home and cleaned up all the webs. We're excited to see the products get to work.
Thank you for your fantastic review! It's wonderful to hear that Rachel provided excellent service and made sure your home was well taken care of. We appreciate your enthusiasm and look forward to seeing the results of the products in action! Palisade Pest Control
Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts
