Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate A-R Roofing & Exteriors 4.9 out of 5 based on 491 reviews, with the owner responding to 35% of them. Customers frequently praise the company for punctuality, clear communication, honest pricing, and thorough roof inspections or replacements. However, some low-star reviews cite patterns of scheduling delays, property damage during installation, and aggressive sales tactics or poor follow-up on completed work.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
491 Google reviews we collected
Phrases our text analysis found in 447 written reviews
Price verdicts customers left with their Google review
Middle half of what 48 customers paid ($5.2k–$18k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 447 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Austen has helped several of my family members as well as myself with our roofing needs, he is knowledgeable and the crews did great work.”
“They tried to patch my roof and the guy showed up and did not even have a ladder that is totally unprofessional.”
“Professional, reliable, and committed to delivering quality work.”
“Crew that was sent damaged siding, under eave soffit, and popped seams/screws from the walls INSIDE the house as they were dropping MULTIPLE bundles o…”
“Honest and available from start to finish, job was completed on time.”
“If you need roofing or exterior work, I highly recommend giving these guys your business!”
“I would not recommend AR due to the poor workmanship.”
“Austen was super helpful and explained the entire process to me step by step.”
“On July 28 he did not answer my call as no one had reached out to me.”
“Fair price for project that was not usually offered.”
“…final invoice for decking replacement when there was an agreed upon price and was double checked before the work started (essentially went back on th…”
“…a family member in Salina and he went above and beyond for them, very honest and would refer A-R roofing to anyone in need.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired A-R Roofing & Exteriors for 8 kinds of job. Pick one to see what they paid and said.
April Albert was great! And Bradley Pain was our consultant, very knowledgeable and helpful!
Kayleigh and the entire company were absolutely amazing! They handled our insurance, did a great job installing our roof, and when we had a 3rd party inspector come out, they said the roof was incredibly solid! They communicated well and took great care of our house!
They did a great job on my roof. Johnny Paine did a great job of explaining why my roof needed replaced and explaining how the work would be done. They did it all in a day and half. The workers were very professional. They did a very good job on the cleanup also. I am very impressed with AR Roofing.
Nice guy inspected the roof, didn't try to over sell me on anything, and instead gave me truthful options.
Josh did a great job getting my quote and paperwork out around my schedule. He kept me in the loop on when roofers would start on the job in Stafford and they were right on time getting it done. I was working long distance but Josh made it easy.
I had a great experience working with Jonny on getting my roof replaced. This was my first time going through the insurance and roofing process, so I was a little nervous after hearing horror stories from others. Jonny made the entire experience easy from start to finish. He was always available to answer my…
| Job | Reviews | Category typical |
|---|---|---|
| Roof repair for storm & wind damage | 77 | $6.1k–$13k |
| Roof installation | 77 | — |
| Roof inspection | 50 | — |
| Roof repair | 35 | — |
| Gutter installation | 30 | — |
| Gutter repairs | 16 | — |
| Roof damage repair | 14 | — |
| Attic venting installation | 10 | — |
4.9 ★★★★★ 491 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Austen has helped several of my family members as well as myself with our roofing needs, he is knowledgeable and the crews did great work. Would recommended.
Austen was super helpful and explained the entire process to me step by step. I'm recommending this to all my family and my 2 friends!
I contacted Austen from A-R Roofing for a family member in Salina and he went above and beyond for them, very honest and would refer A-R roofing to anyone in need. Thank you for your timely response and services!
Great guy. Answered all of my questions.
⭐⭐⭐⭐⭐ A-R Roofing & Exteriors is the real deal! Professional, reliable, and committed to delivering quality work. If you need roofing or exterior work, I highly recommend giving these guys your business! You won’t regret choosing a company that takes pride in doing the job right. Don’t waste your time looking elsewhere—A-R Roofing & Exteriors should be your first call! 💪🏠
Austen from AR roofing offers top-tier customer service. I am not very knowledgeable when it comes to roofing, and I felt like I asked too many questions because this is the first time I have ever had an issue with my roof. He answered all of my questions and explained everything in a way that was understandable and didn’t make me feel bad for not knowing anything. He went above and beyond all expectations!!
Austen was kind, professional, and great to work with! He helped me out and was just as helpful to some friends I referred his way. It’s always nice finding someone you can trust and feel good about recommending to others. Two thumbs up for Austen and A-R Roofing & Exteriors!
Very helpful and provides great service
April Albert was great! And Bradley Pain was our consultant, very knowledgeable and helpful!
Bradley Payne is the best!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
