HOUSE CLEANING SERVICES · MONCKS CORNER, SC
A Step Above N Beyond Cleaning Service Ltd.Co logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%11+1.7Craft & service 20%67+13.4Value 10%66+6.6Momentum 8%15+1.2Track record 7%61+4.3Accountability 5%27+1.4Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

A Step Above N Beyond Cleaning Service Ltd.Co

Better than 16% of house cleaning services · #42 of 50

4.9★270 Google reviewsGoogle star rating as shown on Google Maps.
4.77★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

A Step Above N Beyond Cleaning Service Ltd.Co for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 25

All 8 Google reviews tagged “Moving-related cleaning”

★★★★★ Richard · Edited 9 months ago

The cleaning professional Karyn cleaned my home today not only was it left in pristine condition but her personality is genuine. Everywhere I looked it sparkled Great cleaning company.

General housekeepingStandard cleaningMoving-related cleaning
★★★★★ Eric · 2 years ago

Taylor, did a fantastic job cleaning the office space today. She was pleasant, professional and thorough in her efforts to make the space look its best.

Moving-related cleaningOffice & workplace cleaning+ Quality+ Professionalism
★★★★★ Elizabeth · 3 years ago

Y’all are great! You remind me when my appointments are cause I always forget. You are flexible when I have to move them for whatever reason. (Mainly I forgot and am going to be out of town that week). HAHA. And you just do a good job. I know my house will be nice and clean. You make this one less thing I have to…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Vanessa · 5 years ago

I was sincerely impressed with what an impressive job the ladies did. Thank you! It was really wonderful to have done business with this Company. Price no was very fair; cleaning knowledge superb; very pleasant and progressional bunch! Very happy customer!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Rachael · 5 years ago

Angela and her team did the most incredible job cleaning our house for a move out. Our house is sparkling clean and looks absolutely brand new now. I am so impressed with the work they accomplished today and I know the new owners are going to be thrilled with how clean their new house is. Thank you so much for all…

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jonathan · 5 years ago

They exceeded my expectations! I will always choose them when I need a cleaning. Better call them in advance...they are in demand.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · 6 years ago

They did an outstanding job cleaning my house after my move out to get it sparkling clean it to go on the market to sell. Karen the owner was responsive and very easy to work. The experience was all round perfect. Thank you to all at A Step Above!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Benita · Edited 4 years ago

Rating only, no written review.

Deep cleanMoving-related cleaning+ Quality+ Professionalism+ Value

vs category

Blue = A, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 5.00★ (8 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 4.74★ (42 reviews)2025-Q1: 4.56★ (9 reviews)2025-Q2: 4.95★ (22 reviews)2025-Q3: 4.95★ (19 reviews)2025-Q4: 4.89★ (19 reviews)2026-Q1: 5.00★ (13 reviews)2026-Q2: 4.71★ (14 reviews)2026-Q3: 5.00★ (4 reviews)2026-Q4: 3.67★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 75%Overpriced 25%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%11+1.7Craft & service 20%67+13.4Value 10%66+6.6Momentum 8%15+1.2Track record 7%61+4.3Accountability 5%27+1.4Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
67
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
66
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
15
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
61
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
27

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+74 / −0
Professionalism
+75 / −0
Responsiveness
+59 / −0
Punctuality
+64 / −0
Value
+51 / −0

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