HOUSE CLEANING SERVICES · MONCKS CORNER, SC
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%11+1.7Craft & service 20%67+13.4Value 10%66+6.6Momentum 8%15+1.2Track record 7%61+4.3Accountability 5%27+1.4Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%11+1.7Craft & service 20%67+13.4Value 10%66+6.6Momentum 8%15+1.2Track record 7%61+4.3Accountability 5%27+1.4Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREA Step Above N Beyond Cleaning Service Ltd.Co
Better than 16% of house cleaning services · #42 of 50
4.9★270 Google reviewsGoogle star rating as shown on Google Maps.
4.77★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
A Step Above N Beyond Cleaning Service Ltd.Co for office & workplace cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$336
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 14
All 4 Google reviews tagged “Office & workplace cleaning”
paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
EXTRA ATTENTION TO DETAIL!! ACROSS MULTIPLE VISITS. FAR FAR BETTER THAN PRIOR TWO COMPANIES. DEF EXPENSIVE, AND WORTH IT!
Reasonable priceOffice & workplace cleaning
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Angela & her team did an entire deep cleaning of our home. They cleaned the entire house top to bottom including ceiling fans, light fixtures interior glass plantain blinds. Awesome job and her time. They were intime & very timely. Highly recommended plus a local veteran owned business
General housekeepingOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
EricLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Taylor, did a fantastic job cleaning the office space today. She was pleasant, professional and thorough in her efforts to make the space look its best.
Moving-related cleaningOffice & workplace cleaning+ Quality+ Professionalism
Joan5 years ago★★★★★
Rating only, no written review.
Office & workplace cleaning+ Responsiveness+ Punctuality+ Professionalism
vs category
Blue = A, grey = house cleaning services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 75%Overpriced 25%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%11+1.7Craft & service 20%67+13.4Value 10%66+6.6Momentum 8%15+1.2Track record 7%61+4.3Accountability 5%27+1.4Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
67
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
66
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
15
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
61
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
27
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+74 / −0
Professionalism
+75 / −0
Responsiveness
+59 / −0
Punctuality
+64 / −0
Value
+51 / −0
