Analyzing 5,605,4705.6M ReviewsFor 15,32015.3K Experts

Experts Reviews · Company report
A Step Above N Beyond Cleaning Service Ltd.Co logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%11+1.7Craft & service 20%67+13.4Value 10%66+6.6Momentum 8%15+1.2Track record 7%61+4.3Accountability 5%27+1.4Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

A Step Above N Beyond Cleaning Service Ltd.Co

Moncks Corner, SC · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 270 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.A Step Above N Beyond Cleaning Service Ltd.Co is better than 19% of house cleaning services.F
19
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).A Step Above N Beyond Cleaning Service Ltd.Co is better than 11% of house cleaning services.F
11
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.A Step Above N Beyond Cleaning Service Ltd.Co is better than 67% of house cleaning services.B
67
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.A Step Above N Beyond Cleaning Service Ltd.Co is better than 66% of house cleaning services.B
66
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.A Step Above N Beyond Cleaning Service Ltd.Co is better than 15% of house cleaning services.F
15
Track recordTrack record · 7% of the scoreReview volume and years with reviews.A Step Above N Beyond Cleaning Service Ltd.Co is better than 61% of house cleaning services.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.A Step Above N Beyond Cleaning Service Ltd.Co is better than 27% of house cleaning services.D
27

Reviews for your job

Customers hired A Step Above N Beyond Cleaning Service Ltd.Co for 5 kinds of job.

A Step Above N Beyond Cleaning Service Ltd.Co for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$336
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 14

All 4 Google reviews tagged “Office & workplace cleaning”

paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

EXTRA ATTENTION TO DETAIL!! ACROSS MULTIPLE VISITS. FAR FAR BETTER THAN PRIOR TWO COMPANIES. DEF EXPENSIVE, AND WORTH IT!

Reasonable priceOffice & workplace cleaning
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Angela & her team did an entire deep cleaning of our home. They cleaned the entire house top to bottom including ceiling fans, light fixtures interior glass plantain blinds. Awesome job and her time. They were intime & very timely. Highly recommended plus a local veteran owned business

General housekeepingOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
EricLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Taylor, did a fantastic job cleaning the office space today. She was pleasant, professional and thorough in her efforts to make the space look its best.

Moving-related cleaningOffice & workplace cleaning+ Quality+ Professionalism
Joan5 years ago★★★★★

Rating only, no written review.

Office & workplace cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 75%Overpriced 25%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning46$170–$259
Deep clean40$283–$453
General housekeeping14$164–$259
Moving-related cleaning8$347–$614
Office & workplace cleaning4$183–$336

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