Analyzing 5,848,3755.8M ReviewsFor 16,16216.2K Experts

Experts Reviews · Company report
A STREET AUTO SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

A STREET AUTO SERVICE

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 283 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A STREET AUTO SERVICE is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A STREET AUTO SERVICE is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A STREET AUTO SERVICE is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A STREET AUTO SERVICE is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A STREET AUTO SERVICE is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A STREET AUTO SERVICE is better than 85% of auto repair shops.A
85

Reviews for your job

Customers hired A STREET AUTO SERVICE for 8 kinds of job.

A STREET AUTO SERVICE for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 65
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Wheel alignment”

AnthonyLocal Guide · 345 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I honestly am unsure how this hit anything less than a perfect score. Sean and this shop are some amazing people. The type of mechanics you can search for your entire life and never find. They are transparent fair and communicative. They took video and pictures of the issues to show that the items did have to be…

Customer photo from Anthony's review
Great priceTiresSteering & suspension repairGeneral repairs & maintenance
LauraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve been coming here for about nine years, and I trust them completely. I even have my kids and parents bring their cars here because I know they’ll be in good hands. They may not be the cheapest in town, but they are the most honest, and their work is always efficient and thorough. Chris is exceptional with…

Reasonable priceTransmissionAir & cabin filter replacementTires
BIGSBY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

no bull, these guys are on the level.

TransmissionCarburetor cleaningExhaust
Meiko6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent experience, the guys over at A street Auto work diligently to ensure quality while providing reasonable prices. Keeping my vehicle over night was NOT an issue at all as they were able to and ensure that the right parts were installed for my vehicle. This is definitely my go-to auto shop from here on out.

Great priceTiresWheel alignment
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott and his team at A-Street are honest, hard-working, respectful and very communicative. Scott truly believes in the "customer comes first" adage. He has been in the business for over 40 years, and his experience shows. His expertise helped me and my family with our vehicles many times over the years. Scott…

Body & TrimSteering & suspension repairWheel alignment
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott, Chris and the A Street Auto team have always gone above and beyond to ensure my car gets repaired at the best possible rates while providing exceptional customer service. I am a loyal customer of 6 years and SO grateful to have them in the neighborhood!!!

Auto engine diagnosticEmissions testingGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Joy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The owner Scott and his team have been very good to my car over several years. I don’t have much mileage but is still an older car that dries as if new! Next Scott and his staff at A Street Auto will guide my Chrysler Sebring to body work and new paint! I love my car and A Street Auto for taking care of it. Joy

BrakesAir conditioningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimGeneral repairs & maintenanceOil change+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 59%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance26—
Tires19—
Oil change15—
Steering & suspension repair10—
Auto engine diagnostic9—
Wheel alignment8—
Brakes7—
Air & cabin filter replacement7—

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