Auto repair shop · San Diego, CA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 148 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★283 Google reviews · 27 photos
95%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate A Street Auto Service 4.9 out of 5 based on 283 reviews, with the owner responding to 89% of feedback. Customers frequently praise the shop for transparent communication, efficient repairs, and fair pricing compared to dealerships, often noting that staff explain diagnostics clearly and avoid unnecessary upselling. However, several low-star reviews criticize high labor costs for specific services and claim that some repairs failed to resolve original issues, leading to disputes over refunds.
Google rating: 4.9 out of 5 from 283 reviews (95% five-star).
Reviews on this page: 283 Google reviews (256 with written comments, 9 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: September 28, 2026.
Service: Auto Repair Shop serving San Diego, California.
Data from Google, last updated October 25, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
A STREET AUTO SERVICEAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A STREET AUTO SERVICE: 88/100 on this factor. Category median: 87.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A STREET AUTO SERVICE: 79/100 on this factor. Category median: 83.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A STREET AUTO SERVICE: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A STREET AUTO SERVICE: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A STREET AUTO SERVICE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A STREET AUTO SERVICE: 85/100 on this factor. Category median: 59.A
85
Bar = this company · dark tick = category median.
Star ratings
283 Google reviews we collected
4.9of 5
5 stars27095%
4 stars31%
3 stars00%
2 stars41%
1 star62%
Praise vs complaints
Phrases our text analysis found in 256 written reviews
95%praise
Praise52995%
Complaints295%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1438%
Reasonable2259%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10819%
Honesty & trust8916%
Price & value8515%
Speed & response7914%
Would recommend7914%
Quality & results7714%
Communication417%
What customers talk about
We read 256 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Efficient, transparent, and friendly customer service!”
“For the first time in years, I felt like I was back at my hometown mechanic, the kind of place where you feel like you’ve known and trusted them for years.”
“A Street Auto Service is the reason why auto repair shops have the reputations they do; crooked and just out to scam you.”
“I had a coolant issue that got resolved quickly, and at a good price.”
“This is a shop for people who have enough money to not care they're getting ripped off.”
“Explained everything, no hard upsell and they were done with everything next day!”
“I highly recommend them for any of your car maintenance and repair needs.”
“I would recommend others to be careful and always get a second opinion before agreeing to repairs here.”
“They did a great job & dropped off at 8am and had back by $5:30p!”
“Either incompetent or dishonest; review after two years with the car they inspected for me.”
“…e entire experience of getting my daughter’s 2020 Kia inspected, the communication was incredible.…”
People customers mention
Scott48 reviews
Automotive8 reviews
Sean6 reviews
Jeep5 reviews
Italy3 reviews
Repair3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A STREET AUTO SERVICE for 8 kinds of job. Pick one to see what they paid and said.
Kendra3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Sean and his crew are amazing! This was my first time at their shop, and from the very first phone call through the entire experience of getting my daughter’s 2020 Kia inspected, the communication was incredible. Timely, personal and professional. Everyone was friendly, funny, and made the whole experience easy.…
Reasonable priceBrakesOil change
E.J.FLocal Guide · 88 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My car was stopping and stalling over the weekend and ended up parked in a parking garage
Since A street auto was closed over the weekend, I decided to walk over to scout it out and how I would park when they were open on Monday in case my vehicle stalled again and I needed to Glide or push it in.
While I was…
Jacqueline5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very pleased with the service here. Explained everything, no hard upsell and they were done with everything next day!
Auto engine diagnosticAuto engine tuning
WesLocal Guide · 306 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Gr8 bunch of dudes! Very professional & str8 forward, No BS, No fluff. They get it done! Thanx guys.
Derek13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
These guys are the best. I truly feel like they're looking out for my best interests and they always seem to go the extra mile to get the work done efficiently and professionally. No unnecessary upselling, always looking to keep your costs down etc. Really glad they're walking distance
Rachael16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
As a new resident of San Diego establishing new service providers can be painful however, I have been a repeat customer of A Street Auto and have been veey happy with the service and cost. I highly recommend them for any of your car maintenance and repair needs.
Sean and his crew are amazing! This was my first time at their shop, and from the very first phone call through the entire experience of getting my daughter’s 2020 Kia inspected, the communication was incredible. Timely, personal and professional. Everyone was friendly, funny, and made the whole experience easy.
They took the time to explain everything and helped me figure out what was most important to take care of now and what could wait. For the first time in years, I felt like I was back at my hometown mechanic, the kind of place where you feel like you’ve known and trusted them for years.
Everyone there was awesome. I’ll absolutely be back and highly recommend them!
Explained clearly
Professional & friendly
Price assessment: Reasonable price
Services: Brakes, Oil change
E.J.FLocal Guide · 88 reviewsiTotal number of Google reviews E.J.F has written across all businesses on Google Maps, not just this one.
My car was stopping and stalling over the weekend and ended up parked in a parking garage
Since A street auto was closed over the weekend, I decided to walk over to scout it out and how I would park when they were open on Monday in case my vehicle stalled again and I needed to Glide or push it in.
While I was there I met Scott the owner who just happened to stop by.
I told him my situation and he mentioned that even though my car being so old was not what they normally work on to come by anyway and they would repair it.
Because the car then wouldn't start I decided to get a mobile mechanic who was able to repair it.
But the fact that Scott was willing to bend their own rules in order to help me out was a great relief and much appreciated.
I will be getting a newer car soon and know A Street Auto is where I will be going should it need repaired.
M. G. Sadile3 reviewsiTotal number of Google reviews M. has written across all businesses on Google Maps, not just this one.
These guys are the best. I truly feel like they're looking out for my best interests and they always seem to go the extra mile to get the work done efficiently and professionally. No unnecessary upselling, always looking to keep your costs down etc. Really glad they're walking distance
Professional & friendly
Response from the owner · 5 months ago
Derek- we appreciate you trusting us with your BMW time and time again and i'm glad you appreciate the service. Hopefully see you not too soon!
Rachael Abernathy16 reviewsiTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
As a new resident of San Diego establishing new service providers can be painful however, I have been a repeat customer of A Street Auto and have been veey happy with the service and cost. I highly recommend them for any of your car maintenance and repair needs.
Fair price
Response from the owner · 7 months ago
Thanks for the kind words Rachael and we appreciate you choosing us!
Herb Bayard8 reviewsiTotal number of Google reviews Herb has written across all businesses on Google Maps, not just this one.
I needed a specific Battery and oil change on our Porsche Macon. Was a service light that came on! I used to go to the Porsche Dealership, but were much higher. Scott and his team are spot on their diagnosis! They also take care of our 1999 BMW M3 and our Volkswagon Tiguan! All are in excellent care with our friends at A Street Auto (should be called A+ Auto)👍🏻
We recently needed 2 back Pirelli Tires! We said go and A-Street sent a good quote and beat another quote from Discount Tire sale and they beat by $125. While they had the tires off, they saw the sensor for breaks was about to pop and gave us a quote. We looked at a quote previously from Porsche Dealership and was pleasantly surprised. They charged us $2100 for a break job on front brakes and we received a quote for 2 Pirelli tires and back breaks for under $2000. Savings of over $1000. They did a great job & dropped off at 8am and had back by $5:30p! AMAZING!! Have been with A Street Auto for past 15 years! Like Family now!!
Fair price
Price assessment: Great price
Services: Tires, Brakes
Response from the owner · a year ago
Hey Herb- it was a pleasure to assist you and i'm glad we were able to make it so easy for you. Hope your holiday season was great and we'll see you next time.
Josephine Pabilona3 reviewsiTotal number of Google reviews Josephine has written across all businesses on Google Maps, not just this one.
A Street Automotive always does an exceptional job, and they have very professional staff that treat you as if you are family. The quality has always been consistent through all of my visits and my car always runs smoothly.
Professional & friendly
Quality work
Price assessment: Reasonable price
Services: Oil change
Response from the owner · a year ago
Josephine, thanks so much for your review of us and the kind words. We are happy to hear our consistency and service shines through!
Adam Williams2 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Absolutely amazing service! They are great at communicating what’s going on, about how long it will take and upfront with the pricing. Highly recommend!
Explained clearly
Fair price
Price assessment: Reasonable price
Services: Air & cabin filter replacement, Tires, General repairs & maintenance
Response from the owner · a year ago
Thanks Adam- we appreciate the continued business through the years and look forward to welcoming you again soon (but not too soon!!)
