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A to Z Complete Construction

Building restoration service · Tucson, AZ · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%93+28.6Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#99 of 231 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 57%
5.0 ★★★★★ 114 Google reviews · 23 photos
98%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Sep 2026latest review

A to Z Complete Construction at a glance

Google reviewers rate A to Z Complete Construction five stars based on 114 reviews, with the owner responding to 98% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services including water damage mitigation, mold remediation, and structural repairs. One recurring criticism involves a missed appointment where the employee provided a reason but failed to follow up with a reschedule.

  • Google rating: 5.0 out of 5 from 114 reviews (98% five-star).
  • Reviews on this page: 114 Google reviews (106 with written comments, 2 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: September 2, 2026.
  • Service: Hazardous Material Removal Service serving Tucson, Arizona.

Data from Google, last updated November 10, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction94Reliability93Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 94 (median 93)Reliability: 93 (median 92)Momentum: 100 (median 100)
A to Z Complete ConstructionHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A to Z Complete Construction: 94/100 on this factor. Category median: 93.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A to Z Complete Construction: 93/100 on this factor. Category median: 92.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A to Z Complete Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.

Star ratings

114 Google reviews we collected

  • 5 stars11298%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 106 written reviews

  • Praise23298%
  • Complaints52%

Topic share

How often each topic comes up in the written reviews

  • Would recommend4921%
  • Quality & results4820%
  • Staff & attitude4419%
  • Speed & response3816%
  • Honesty & trust2310%
  • Communication198%
  • Price & value167%

What customers talk about

We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I was to say I highly recommend this company, they can do it all.”
  • “Jesus and his crew who worked on my house over the last couple weeks were professional, attentive and not to mention the customer service was top notch.”
    “They are all around awful so far.”
  • “Jesus, and his employees were great, hard working, and very respectful.”
  • “They were very responsive and their work was very high quality.”
  • “This is 100% a company I trust and would recommend to my friends and family.”
  • “On top of being friendly and easy to work with, Jesus is very familiar with insurance, which made the whole process go smoothly.”
  • “Jesus is wonderful to work with, very prompt and really reasonable!”

People customers mention

  • David 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you for all the hard work you guys did with the big project that was thrown at you. I was to say I highly recommend this company, they can do it all. Jesus, and his employees were great, hard working, and very respectful. They were here everyday working very hard for weeks on end. I had a water leak which…

Claudia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is 100% a company I trust and would recommend to my friends and family. Jesus and his crew who worked on my house over the last couple weeks were professional, attentive and not to mention the customer service was top notch.

THA7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best people in Tucson.. honest quotes and very speedy service! Highly recommend.

Susi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you so much for helping me out! Amazing work and absolutely the best costumer services ever!

Ty_1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quality company everyone I talked to was very professional the work they did was amazing I had my entire place flooded and they came to the rescue everyone I met genuinely wanted to help and cared about me and my belongings they were all incredibly understanding if I ever have another issue A to Z is my first call

Becca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jesus and team were great throughout the process of mitigating damage to my house and restoring. They were very responsive and their work was very high quality.

Photos

Customer reviews

5.0 ★★★★★ 114 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ronnie LarsenLocal Guide · 28 reviewsTotal number of Google reviews Ronnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Omar was supposed to come by yesterday for an estimate. No mention of a fee. After he missed the appointment I texted him asking if he was still coming by. He sent me a picture of a wrecked vehicle and said he was in a car accident. Later, I called to see how he was doing and if it wasn’t serious see if we could reschedule. He sent my call to voicemail and texted me saying he would call back later. After my family had dinner that night I texted back asking when I should expect the call. I got no reply. The next day Jesus called me and said he was the owner of the company and would come out but that there would be a fee for him to actually show up this time. I opted to go with any other contractor following this conversation after being jerked around for 2 days and them already missing the first appointment. They are all around awful so far. If they are this difficult to work with before I pay them, I can’t imagine how hard they are to deal with afterwards.

Sarah8 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for all the hard work you guys did with the big project that was thrown at you. I was to say I highly recommend this company, they can do it all. Jesus, and his employees were great, hard working, and very respectful. They were here everyday working very hard for weeks on end. I had a water leak which brought big repairs. They truly can do it all. This is a one stop shop and repair. They really were amazing. Would definitely recommend. Sarah M

Response from the owner · 2 months ago

Sarah, thank you so much for your thoughtful words about the water leak repairs and big project. We’re so pleased to hear Jesus and the team’s hard work and respect stood out, and we truly appreciate your recommendation.

Claudia Sandoval13 reviewsTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is 100% a company I trust and would recommend to my friends and family. Jesus and his crew who worked on my house over the last couple weeks were professional, attentive and not to mention the customer service was top notch.

Response from the owner · 2 months ago

Claudia, thank you so much for your trust and recommendation; we’re delighted to hear Jesus and his crew were professional, attentive, and provided top-notch customer service. We truly appreciate your support.

THA MASH UNIT7 reviewsTotal number of Google reviews THA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best people in Tucson.. honest quotes and very speedy service! Highly recommend.

Response from the owner · 2 months ago

Thanks so much for the recommendation and for mentioning our honest quotes and speedy service. We’re so pleased to have earned your support in Tucson.

Susi Calzadillas2 reviewsTotal number of Google reviews Susi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you so much for helping me out! Amazing work and absolutely the best costumer services ever!

Response from the owner · 2 months ago

Susi, thank you so much for your kind words, and we’re delighted to hear you were happy with our work and customer service. We truly appreciate your support.

Klaudia Galindo4 reviewsTotal number of Google reviews Klaudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for all of the information given very helpful and informative

Response from the owner · 2 months ago

Klaudia, thank you for your thoughtful words. We’re glad the information was helpful and informative, and we appreciate your support.

Ty_ Recca1 reviewTotal number of Google reviews Ty_ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality company everyone I talked to was very professional the work they did was amazing I had my entire place flooded and they came to the rescue everyone I met genuinely wanted to help and cared about me and my belongings they were all incredibly understanding if I ever have another issue A to Z is my first call

Response from the owner · 2 months ago

Ty, thank you so much for your thoughtful words. We’re so pleased our team could help after the flood, and we truly appreciate your trust in A to Z.

Becca Hughes5 reviewsTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesus and team were great throughout the process of mitigating damage to my house and restoring. They were very responsive and their work was very high quality.

Response from the owner · 2 months ago

Becca, thank you for your thoughtful words about Jesus and the team; we’re so pleased to hear their responsiveness and high-quality restoration made a difference. We truly appreciate your support.

Ross Fergerson6 reviewsTotal number of Google reviews Ross has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesus and his team came out to help my company with an emergency plumbing issue on a Friday afternoon. They mobilized quickly and were able to provide great restoration services right away. Jesus and his team and hardworking and do amazing work. Look no further if you need restoration services!

Response from the owner · 5 months ago

Ross, thanks so much for your review—Jesus and his team mobilized quickly on your Friday afternoon emergency, and we’re so pleased to hear they provided great restoration services right away. We truly appreciate your support.

Aiden L. Hahn3 reviewsTotal number of Google reviews Aiden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesus was thoroughly enjoyable to have a conversation with about being hired onto his business, He was super open about his availability and what is needed to be hired on! Great guy and his work looks extremely quality.

Response from the owner · 6 months ago

Aiden, thank you for your thoughtful words about Jesus and his openness about availability and hiring expectations. We’re so pleased to hear that his professionalism and quality of work stood out, and we appreciate your support.

A to Z Complete Construction on Google Maps →

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