Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
A+ Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

A+ Towing

Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 480 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Towing is better than 78% of towing services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Towing is better than 66% of towing services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Towing is better than 95% of towing services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Towing is better than 64% of towing services.B
64

Reviews for your job

Customers hired A+ Towing for 8 kinds of job.

A+ Towing for local hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Local hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Local hauling”

Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Matt Kelly was amazing and very professional and knew his job and made sure my semi was safe and ready to tow from rice hill flying J back to colburg freightliner in Oregon and was very safe with the transport of my fully loaded semi and trailer. My company was impressed and will be using again

Great priceLocal hauling
NanaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John (driver) was wonderful. Donating a family car after they're deceased is difficult. John seemed to sense my distress. He was calm, knowledgeable & humerous. If you need a tow - Ask for John! I have his card & hopefully I won't need it, but...

Great priceCar towingLocal hauling
Retche75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Herman was great! 😊 Quick, efficient, friendly and safe! Thank you!! 🙏

Great priceLocal hauling
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Herman was a lifesaver today, if it wasn't for his expertise, help, and going the extra mile,I don't know what I would've done. I got into a horrible wreck, totaled my car (everyone was okay, just minor scrapes here and there, thank god). Herman explained to me what would be the most cost effective way to move…

Not sureCar towingLocal hauling
Elle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lightning fast arrival and excellent service. Our driver was a miracle worker, Michael knew exactly what was wrong with our Honda and took us exactly where we needed to be to help us fix it and get back on the road again. What could've been a long and exhausting trial was solved in moments thanks to these guys, you can trust them.

Great priceCar towingLocal haulingService not listed
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ Towing and their drivers are great. Specifically Billy. Billy helped me out as I was stuck on I5 for a few hours. When he arrived I was met with a positive attitude and an amazing work ethic. I’ve unfortunately had to deal with plenty of tow trucks with my current vehicle and Billy was by far and a way the best…

Car towingLocal hauling
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used A plus towing to deliver my tool boxes to my new job here locally. Herman did an excellent job loading and dropping off my boxes and made sure no damage was done to my property, very professional. I highly recommend Herman and A Plus towing for their services and I will use them again in the future.

Local hauling
CHRIS8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was very professional and a great help

Local hauling
Ashlee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason was wonderful and got my car to it's destination in a timely manner. I'm extremely satisfied and will be using his Services again!

Local hauling
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dispatch was friendly and professional. The driver Kevin was hands down the best tow operator I’ve had. His professionalism and optimism immediately set me at ease and left me with the feeling everything was under compete control and I had nothing to worry about. It’s no wonder local shops use a+ for their towing needs, they are the best in town.

Car towingLocal haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
nicoleLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceBattery serviceMotorcycle towingCar lockouts
Beau1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local haulingService not listed+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 29%Overpriced 3%Not sure 23%

Jobs customers hired them for

JobReviewsCategory typical
Car towing110—
Special vehicle towing21—
Long distance hauling17—
Battery service16—
Car lockouts14—
Local hauling12—
Tire change10—
Battery7—

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