Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
A+ Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

A+ Towing

Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 480 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Towing is better than 78% of towing services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Towing is better than 66% of towing services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Towing is better than 95% of towing services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Towing is better than 64% of towing services.B
64

Reviews for your job

Customers hired A+ Towing for 8 kinds of job.

A+ Towing for long distance hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Long distance hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Long distance hauling”

allyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chuck called ahead and came at the time he said he would. Chuck was punctual, kind and very professional. The battery was dead and he had a jumper box and got my car jumped and loaded in no time. Highly recommend! Thank you Chuck!

Battery serviceCar towingLong distance hauling
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service! Herman didn't just pick up my car and get me out of my bind, he took the time to explain my options and give lots of great tips. I'd give 10 stars if I could, these guys are off the charts!

Long distance hauling
Chelsea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My truck was recently stolen in Portland and recovered in the Eugene area, A+ Towing were the ones who handled the rest! They literally just dropped our truck to us 20 minutes ago! Herman was our EPIC tow operator today, for the delivery of our 4Runner. He seamlessly got it home safely and even showed me how to…

Customer photo from Chelsea's reviewCustomer photo from Chelsea's review
Great priceLong distance haulingBattery
Olajide4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had to get a car towed from Portland back down to Eugene. The driver Herman had amazing customer service and treated us like family.

Great priceCar towingLong distance hauling
Frank7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ towing is the best. I broke down in Oakland Oregon aand they towed me back to California. My driver Thomas wS the best. He knew what he was doing and made me feel comfortable for a 5 hour ride. Truly greatful for A+ towing!!!

Long distance hauling
shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Herman was a fantastic driver! Personable, professional, knowledgeable, and definitely provided better service than we could have asked for. Thank you Herman for saving the day!!! You're awesome!

Long distance hauling
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was more than happy with our driver, Jason. He knew what he was doing, was on time, and the rate was reasonable.

Car towingLong distance hauling+ Punctuality+ Quality+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tow truck driver Herman like PeeWee was very polite and professional. His communication skills were on point. I appreciateted that he was willing to drive and come to my location.

Car towingLong distance hauling+ Professionalism
PNW2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Herman was a fantastic tow truck driver, friendly, professional, safety conscious and quick. Highly recommend A+ Towing!

Long distance hauling+ Punctuality+ Quality+ Professionalism
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service was outstanding and Herman was very positive throughout the whole experience. I was really impressed with the extra help I received to make sure the truck and trailer were delivered safely.

Customer photo from Nicholas's review
Long distance hauling+ Punctuality+ Professionalism
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Herrman picked us up on the side of I-5 after our collision. He showed up in a reasonable amount of time, was super friendly, and kept great conversation the whole way back to town. Great experience

Long distance hauling+ Punctuality+ Quality+ Professionalism
james1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Herman a cool guy, great communication, great work ethic

Long distance hauling+ Punctuality+ Quality+ Value
Rich1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Herman towed my car from Alsea to South Beach. It's a sports car with low clearance. He did an excellent job and deserves a 5 star rating.

Car towingLong distance hauling+ Punctuality+ Quality+ Professionalism
Maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The cowboy was very professional. He handled my tow with experience and friendliness. Thank you.

Long distance hauling+ Punctuality+ Quality+ Professionalism
Casseay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The driver pulled up looking like his day job was being a rodeo clown 🤡 and his night job was towing. Extremely pleasant to chat with and a sense of humor made for an enjoyable 2hr drive. Attentive to his passenger and overall a pleasant character I would highly recommend Herman at A+ Towing as a driver and good…

Long distance hauling+ Punctuality+ Quality+ Professionalism
nicoleLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceBattery serviceMotorcycle towingCar lockouts
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Long distance haulingSpecial vehicle towing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 29%Overpriced 3%Not sure 23%

Jobs customers hired them for

JobReviewsCategory typical
Car towing110—
Special vehicle towing21—
Long distance hauling17—
Battery service16—
Car lockouts14—
Local hauling12—
Tire change10—
Battery7—

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