Experts Reviews · Company report
A+ Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

A+ Towing

Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 480 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Towing is better than 78% of towing services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Towing is better than 66% of towing services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Towing is better than 95% of towing services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Towing is better than 64% of towing services.B
64

Reviews for your job

Customers hired A+ Towing for 8 kinds of job.

A+ Towing for special vehicle towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Special vehicle towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 49

All 21 Google reviews tagged “Special vehicle towing” · showing 20

Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service. Fast and reliable. And talked through the details of the loading and towing. Thank you Herman for the amazing work today.

Customer photo from Anthony's reviewCustomer photo from Anthony's reviewCustomer photo from Anthony's reviewCustomer photo from Anthony's review
Special vehicle towingService not listed
Dubson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AAA dispatched A+Towing to pick up my car after a mechanical failure left me roadside. Herman arrived on the scene and was quick, professional and friendly. Great effort was taken to make sure my vehicle was loaded and transported with the best care possible.

Car towingSpecial vehicle towing
Cassie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Harold was my tow truck driver he got my husband’s truck out of a sticky spot. He did a great job! I would highly recommend A+ towing.

Special vehicle towing
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Herman did a amazing job! Was in and out in no time

Special vehicle towing
ScurvyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very cool people. Went there to load a trailer onto mine, I ended up needing to get pulled out of the mud. Called, they were there within the hour.

Car towingSpecial vehicle towing
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason towed my lowered bmw and did a fantastic job. Not a single scrape or scratch and he took his time getting it on the trailer. The car was new to me and I didn’t have a tow hook with me but thankfully Jason was prepared and had the right one. I’d 100% recommend and use their service again for towing any car.

Car towingSpecial vehicle towing
VernonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This review is long overdue. My son's stanced show car was disabled and, because of a torn air suspension component, hard on the ground. Austin and the rest of the crew worked tirelessly to ensure that his car was lifted carefully onto the flatbed without a scratch. I was so impressed with their professionalism…

Car towingSpecial vehicle towing+ Quality+ Professionalism
Lynne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason towed my sons lowered Subaru STI which was not an easy tow. He took time to make a plan and he knew exactly what to do. We now know who to call if this car ever needs a tire again. Thank you Jason!!!!

Car towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Christian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason has to be the best person to tow your vehicle in this territory. Super friendly and helpful. He makes sure to treat your vehicle extremely careful while lifting it and strapping it down. I have lower car & after market wheels and he was very considerate of this while putting on the straps and I greatly…

Car towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dispatch was friendly and professional. The driver Kevin was hands down the best tow operator I’ve had. His professionalism and optimism immediately set me at ease and left me with the feeling everything was under compete control and I had nothing to worry about. It’s no wonder local shops use a+ for their towing needs, they are the best in town.

Car towingLocal haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Nightingale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are very grateful to have met James and Matt. Matt took the time to come out and make plans ahead of time, to tow our 1964 GMC converted school bus to the shop after it sat for 28 years. It was a tight fit and they executed their plan with ease. It was a very hard job and took precision and skill, very…

Special vehicle towing+ Quality
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and thorough, James P. Was also very informative and helpful, I really appreciate that he let me know about delivery services I can call while I'm in my rig for the night great job thanks 👍

Special vehicle towing+ Punctuality+ Quality+ Value
Magpie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Herman really saved me when my 30year old Dodge camper van died on a gravel lot, stranding me and my dog. He tested the mechanics a couple different ways on the stop, suspected the alternator and took my rig to the local Dodge dealership. Once there they refused to service it because it was a 92, but Herman…

Car towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Neil was great, on time, calm, professional, went right to getting me taken care of. If I ever need this service again, he will be the requested person. Dug

Special vehicle towing+ Punctuality+ Quality+ Professionalism
Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John & Matt L. We're amazing yesterday (12/21) in helping to get my car unstuck! They both showed up on time and had a few ideas on what needed to be done. Both were super nice and calm through what was a rather wierd day! Thank you John and Matt for chatting with me and doing what you guys could do to help…

Special vehicle towing+ Punctuality+ Quality+ Professionalism
Thomas11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick with A+ Towing arrived 50 minutes earlier than initially estimated by AAA. We were stranded with our pop-up trailer in tow. Nick waited patiently both times while we transferred our camping gear from the towing vehicle. Nick did a great job backing our pop-up camper into our tight drive-way on a hill. Thank you…

Car towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Roree5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Herman was extremely helpful and the service was exceptional. He even shared some of his snacks with me and gave me tips on how to use AAA efficiently. 10/10 would recommend using this company if you need a tow

Special vehicle towing+ Punctuality+ Quality+ Professionalism
Levi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Matt from Truck 1 helped me out with towing my car back to my house and did an amazing job. Very thankful for this company

Special vehicle towing+ Professionalism+ Value
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My husband was out in the hills when his pickup died on him. Nick did an amazing job on a rough road and got us back home and in our own driveway. Best experience we have ever had with a tow. Thanks Nick!

Car towingSpecial vehicle towing
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Lost the clutch in my Dodge SRT-4 on my way home from Eugene. I’ve never needed a tow before, so was safely off the road and began searching for a tow company on line. Not knowing anything about any of them, I called 3, they wouldn’t be available for at least two hours. The last one I called told me to call A+…

Special vehicle towing+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 29%Overpriced 3%Not sure 23%

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