Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
A V Smog Center and Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%57+13.8Value 14%63+8.9Replies to reviews 7%40+2.8Momentum penalty63−3.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

A V Smog Center and Auto Repair

Palmdale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #335Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 197 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A V Smog Center and Auto Repair is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A V Smog Center and Auto Repair is better than 57% of auto repair shops.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A V Smog Center and Auto Repair is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A V Smog Center and Auto Repair is better than 63% of auto repair shops.B
63
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A V Smog Center and Auto Repair is better than 63% of auto repair shops.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A V Smog Center and Auto Repair is better than 40% of auto repair shops.C
40

Reviews for your job

Customers hired A V Smog Center and Auto Repair for 8 kinds of job.

A V Smog Center and Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#140 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Oil change” · showing 20

Clifton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great and reasonable prices. Excellent shop, Outstanding service!!

Great priceGeneral repairs & maintenanceAuto engine diagnosticBrakes
ErinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always professional, kind, and reasonably priced, quality work.

Reasonable priceGeneral repairs & maintenanceBrakesOil change
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've been taking my car there for over 4 years. Eddie and his crew are always honest. I trust them with my cars.

Smog certificationGeneral repairs & maintenanceEngine repair
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Eddy at AV smog center a repair is my go to Mechanic and smog , he’s trust worthy and extremely knowledge always takes good care of my vehicles and helps me out whenever I have question . The only Mechanic I trust in the AV.

Air & cabin filter replacementAuto brake repairAuto brake replacement
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went for a oil change and Eddie was very nice put air in all my tires, checked my fluids and was very informative on everything my car needed. Ill definitely be back next time I need an oil change.

Oil change
Kendra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always professional and does a great job every time.

Oil change
VictoriaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great fast service! Would definitely come back for future smog and oil changes

Oil change
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great prices and super quick and quality service !

Oil change
Rodrigo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean shop Honest people Fast services

A/C installation & repairAuto A/C replacementAuto brake replacement
Areil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service & speedy maintenance work always on time never had a long wait and only professional work never had to double back.

General repairs & maintenanceOil change
NateLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always honest and fast. The best auto mechanic in the AV

Auto battery replacementAuto brake replacementAir conditioning
Clive7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service fast honest and skilled.

ElectricalAuto engine diagnosticElectrical repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beast service I ever had. Very professional and, experience workers. I recommend this auto shop to all me family, and friends.

Air & cabin filter replacementAuto emissions testingAuto maintenance
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie is the best mechanic that I have ever used. He also did smog o2 sensor replacement today. He is the only mechanic I will use for my car and my wife’s car. And I continually tell people to go see him. He has the most competitive prices that sometimes I feel like I’m actually paying way less that the work that he does.

Oil change
Leander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional worker fast great customer service would not hesitate to go again if I need another oil change

Oil change
Rudy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and efficient. Straight to the point. Highly recommend.

BrakesOil change
Raul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and affordable!

Oil changeSmog certification
Ronald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent, professional service. Clean, comfortable waiting area. I highly recommend.

Oil change
LeonelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been visiting this place since I moved here 4 years ago, never disappointed. Great work fair price. Oscar Estrada

Oil changeSmog certification
Jaramillo3 years ago★★★★★

Rating only, no written review.

Oil change

Show more oil change reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 13%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change21—
Smog certification20—
General repairs & maintenance14—
Auto engine diagnostic12—
Auto emissions testing11—
Brakes9—
Engine repair8—
Air conditioning7—

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