How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREA1 Garage Door Service
Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 32 door repair services · 4.9★ from 1,419 Google reviews
Report card
Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired A1 Garage Door Service for 4 kinds of job.
A1 Garage Door Service for customer support
Clear ✕All 124 Google reviews tagged “Customer support”
Great customer service and answered all my concerns
Great service call. On time and knowledgeable. Definitely recommend this company.
Nick Petterson was amazing, he took care of our concerns immediately.
Kory was very through explaining what I needed to get my garage door functioning
Best customer service good knowledge Excellent attitude and friendly behavior
Jackson answered all my questions and concerns, excellent, gave me A1 service, will definitely refer to others
Excellent job and very informative.
Great job, knowledgeable tech completed 2 garage doors quickly!!!
Daniel did very good work installing my new garage door. I am very pleased.
Oscar did a great job! Very professional!
Jason was a outstanding technician who came out and done a great job.
I received a flyer for A1 Garage Door in the mail and wanted them to complete a tuneup. He recommended replacing the spring and other worn out components & bracing the door. Door opens and closes quietly now! Great communication, arrived on time and finished work in a timely manner.
Tried online booking and was texted a different date and time. When I tried to call got ai recording and waited over 10 mins on hold. Left a message and never got called back. Not impressed with service at all. Cancelled appointment.
Seth Springs did a good job to providing me the current conditions of the garage door. Did some improvement work and explained what to do the next time. He is superb in explaining the details of the garage door condition. He gave me to sign 2 liability documents is little bit scary and confusing, otherwise an excellent experience. Awal Khan
A1 Garage is definitely the right company to contact about your garage issues. George responded to our call and came right away. His customer service is excellent! The quotes were also reasonable. Thank you George & A1 garage.
Antonio Barnes was awesome in fixing the issues I had with my garage door. He was knowledgeable and very professional.
Great immediate service and fair price. Will definitely use again if needed in the future.
Seth Springs came out to fix my garage door. He did such a great job and was very mannerable and kind. He was very detailed about the work and repairs I needed. Thanks A1 Garage
David S. (Dave) was Wonderful! Very customer friendly with a calming demeanor. Thank God for his Patience!!!!💕
Tech Dave was exemplary delivering Excalibur service. Our Fam is grateful professional expertise knowledge
Korey did an excellent job repairing our garage door. He was professional, knowledgeable, and took the time to explain everything that needed to be done. I felt like he went above and beyond to make sure the door was operating safely and correctly. The price was fair, and there were no surprises. We are very happy…
Knowledgeable employee and very courteous
⭐⭐⭐⭐⭐ Seth was fantastic! He went above and beyond fixing my garage and made sure everything was done right. Professional, reliable, and easy to work with. The quality of his work exceeded my expectations. I highly recommend him to anyone looking for garage repair services
Great experience from start to finish. Brett was friendly, knowledgeable, and patient while answering all my questions. He fixed the problem fast and made sure everything was working perfectly before leaving. Excellent service.
Orpheus, Mario and the phone rep. Armano were patient and got me to a place where I felt comfortable with an affordable and reliable new door to last years to come. Thank you for your service A1 install completed today. Great service from Dwayne. I appreciate his time and patience to complete the job. Thank you
Our garage door has not been serviced for many years. Brian did a great job, was very friendly and knowledgeable. Would highly recommend him.
Jason did great work on my garage door and gave me vital information for the future upkeep. All within a reasonable budget!
I was in need of IMMEDIATE assistance for a garage door that would not close. I went through Copilot and was referred to A1 as the best option. My call was answered immediately and I was scheduled with a tech for the next day. I was provided the tech’s name, photo, and details. The day of the service I received a…
Professional, knowledgeable and outstanding work ethic. Frederick ensured all work and took the time to do everything the right way. Extraordinary experience and products! Would highly recommend this technician and company!
Bryant was very cordial and professional. He went over all his findings with me and suggested issues that needed attention first. My garage door is much quieter going up and down. I am very pleased with the work he performed.
Awesome job by Jason! A true expert and professional!!!
Awesome Service and Attention To Detail Highly Recommend!!!!
Mr. Troy Thomas arrived at my home in a timely manner and in fact, was available to come sooner than scheduled. He was very well informed and provided the needed information that I needed to make the best decision for my situation. He heard everything I had to say regarding my garage door and even tighten what…
Tech Korey arrived in a timely manner, explained the condition of my doors and made recommendations for improvement as well as longevity and safety. While price a little higher than originally anticipated, I look at this as an investment; not an expense. Will definitely do business with A1 in the future.
Very knowledgeable, professional and personable. Great service!
I’m so happy with how everything turned out. Frederick was fantastic—he walked me through what I needed and explained the reasoning behind it, which made me feel confident every step of the way. My garage door is running better than ever, and I love knowing I’ve invested in a modern system that adds value to my…
So far great.
Excellent customer service
Brian & Tiger were a good team. Explanation of services and work to be performed was clear and concise. Both were quite helpful.
Gabriel Campos was very knowledgeable and took the time to answer all of our questions. After the service, the garage door became noticeably quieter and operated much more smoothly. Super friendly attitude and great attention to detail.
Michael did a fantastic job! Scheduling was very easy and the communication was great. He was very knowledgeable and explained the repairs and recommendations with no pressure to upgrade. Very satisfied and would highly recommend. Thx!
Tim was a delight all around. Provided excellent customer service, went over all of the available options, and finished his work with speed and efficiency. Complete professional.
Jason was very professional, informative and generally a nice person. He patiently explained the process, answered all my questions. Much appreciated.
Korey was very knowledgeable he took the time to explain what he was doing/saying to make me understand. Very professional!
Jackson was a great technician. He knew his period and was very willing to share his knowledge with me. I feel much safer now that my garage door is working correctly, and I learned a lot of new things from your technician.
I had an outstanding experience with A1 Garage Door Service, thanks to technician Troy Thomas. From start to finish, Troy provided truly stellar service. What stood out most was how clearly everything was explained—not just what was being done, but why the service was necessary. Instead of using pressure sales…
Jackson quickly fixed my issue and everything works perfectly now.
Gabriel was very friendly and great customer service. He gave us sticker for contact information. Advised of a spray 3 and 1. Very helpful information
Very Professional and did good work. Having been in the Service Repair Industry, you should provide clients with a quote that shows Parts and Labor separate. More transparency.
Lucas.B help me with details explain it to me what I need now and need in the future he was very professional with his work
I stumbled onto A1 Garage Door Service when they were servicing my neighbors garage door and it was the best decision I could have made. The service technician was Korey. He came out for a tune up in our doors and ended up doing a torsion conversion. He was very thorough, professional and his customer service was…
Nick Peterson was great he sprayed my garage door and gave a great presentation!
From the scheduling agent to the technician, my overall experience with A1 was outstanding. Onani Walker (My Technician) was very professional and knowledgeable, while explaining the list of work that we requested. He also pointed out other observations that we can have done now or later down the road. Mr. Walker has excellent customer service skills!
Fredrick is ultra professional and personable. He did a good job and cleaned up after himself.
Antonio Barnes was tremendous and extremely professional. He kept us informed every step of the process.
Korey did a wonderful job fixing our garage door. The spring broke plus other minor issues needed his expertise. He explained many aspects of the door I was not aware of. He was super nice and patient with me.
, Explained everything to me so I could understand. Very nice and polite young man. He was awesome. Waited for me because I was running late to get home.
Excellent work by Zachary Bishop
This tech was really cool and he is very knowledgeable about his job I appreciate him very much
What a great experience I had for my new doors … from the very beginning of contact for appointment to Fredrick in the consultation and selection to installation with Dwayne. Truly beautiful product and awesome service! So glad I chose you A1!!
Zach was here to fix 2 of .my garage doors. He did a great job. They both work fantastic. One needed a motor, and the other one, a spring. Zach had a nice and friendly personality. A real pleasure. I definitely recommend him.
Recently used A1 service. Arrived ahead of schedule and did and excellent job. Orpheus Walker is very personable and knowledgeable.
Very courteous, professional, detailed and timely.
He did wonderful , amazing job excellent performance,Job well done will use service again
I’m a person who’s big on reviews, so of course when I read all the great reviews about this company, I decided to try them out! The booking was easy & they kept me updated about my appointment constantly. On the day of my appointment, they even texted me the name & picture of my technician as well as a small…
Bryan did great work. Very professional, friendly and informative.
Great service from each associate. Friendly, treated me like a real person not just a consumer.
Technician was very friendly and knowledgeable. He explained (and showed) to us all aspects of the garage door opening, closing, weight, and what was needed for it to function properly. Joseph did an excellent job.👏 applause 👏 and thumbs up 👍🏾
I appreciate Korey Walker's dedicated work and detail skills with fixing my family’s garage issue. I would definitely recommend using A1 Garage Door Service.
Excellent experience did a wonderful job
Outside of being a Dallas and Lebron fan. Frederick was very helpful. Friendly knowledgeable and patient with the servicing of my garage door.
Very good service,we are happy thank you for your service, we appreciate
Jackson R. provided excellent service! He was knowledgeable, detailed and had a pleasant attitude. Jackson was able to resolve the issue with my garage door not working and i would recommend A1 to friends and family.
My noisy garage door was not at the top of my list of priorities but I took advantage of the tune up special advertised in the mailer. I know such specials can be a marketing ploy to upsell so I was very wary and ready to just get the tune up. Mike was on time, polite, and got right to work assessing the garage…
My experience with A1 Garage Door Service was surprisingly amazing from start to finish. The technician, Jackson R., was absolutely phenomenal—not just because of his technical expertise, but because of how thoroughly he explained everything and prioritized safety. He pointed out multiple cracks in my brackets that…
My experience with my technician from A1, Fredrick), was beyond excellent. He explained everything, was patient even though he worked until the sun had gone down in freezing weather. Thank you for being an answer to my prayer! Great company!
Zach was awesome, he helped me with my garage door doing service and helped to make a minor repair. He gave me good options for the other things I need as well.
Everyone we work with was Very friendly and knowledgeable!!
Zach was very professional he took his time to explain everything detail about the job thank you for the great service.
My Tech was very polite and neat
Will Harton,Was Great. We got same day service and he was personable and got our garage fixed quickly.
Excellent tech and quick response
They were on time and very knowledgeable. I really appreciate how they pinpointed the issue and only charged me for what was needed. There was no pressure. I appreciate the quality of work performed.
Our technician Zach was awesome! We needed to replace our garage motor and he made the process easy! We received a full analysis and found the perfect product for us. We are very pleased with our service and plan to work with in the future!
O'SHEA'S the Best! He took his time explaining everything Kyle said when I spoke with him. I forgot to get a picture of myself and Oshea. That young man deserves a raise!!!
Very courteous and helpful!
Zach did a great job on installing my new garage door opener, he was on time and very courteous and professional and went over all the functions of my new opener with me. Zach is by far the best garage door technician we have ever dealt with and I will highly recommend Zach and A1 Garage Door Service to all my friends, family and neighbors. Thanks Zach!
Mr.Antonio was professional, kind and educated me. The service and information was great 👍🏾
Zachary Bishop did our service on 3 doors. On time and did excellent work. 2 doors noisy and fixed them and they run quiet and smooth. A+
We’ve had a great experience so far with A1 Garage Door Service. After a minor issue with our sensors after being installed recently, customer service was SO helpful at getting us an appointment within a few hours, ensuring no charge due to the recent installation. Zachary was prompt, professional, and helped us…
Jacson was great! He’s very helpful and knowledgeable. I would definitely recommend
Mr. Glen was personable, professional and patient. Pointed out safety concerns that needs attention and I have placed this info on my “to do list “. Thank you.
Wonderful service technician. Clean and efficient work.
Zach was great!
Fantastic service! Zachary was prompt, professional, and knowledgeable. He was very helpful In explaining my new garage door opener, as well as helping me set up the app on my phone. Fabulous experience!
Great experience with A1! They were able to see me next day, the tech (Bryan) showed up on time, I received text and email confirmations that he was on his way and a photo id of the person showing up which was great for me feeling safe. Bryan was extremely pleasant, he knew his product thoroughly and I felt very…
Joshua did an excellent job explaining how the doors operate and the services needed
Make my day. Perfect job
I had a great experience with the technician that came out to my house.PJ Roger’s completely made me feel that in today’s time you can get outstanding service.PJ could answer any questions that I had about the repair of my Garage door and gave me insight to what I could do in order for me to be 100 percent satisfied…
Antonio Barnes did an excellent job going above and beyond with helping me get my garage together
Zach did a great job installing a couple new garage door openers. He explained me every step of this work. I enthusiastically recommend this company.
Zach was super helpful today and took great care of me. Will definitely reccommend and use again!
Montez did an amazing job for us. Found exactly what we wanted in a garage door. He was very knowledgeable and patient with us. Montez is a kind and very funny guy😊
He performed the maintenance and provided an assessment of the door. With options. I am glad we replaced the springs
What a smart young professional, Oshea Murphy is. I would hire him in a minute. His demeanor was above what I expected.
I had the Best experience using A1 and the Technician, Zachary Bishop went over and beyond on my service and on explaining everything to me about my new garage door that they're going to install for me in the next few weeks! You can't go wrong with Zachary, He was prompt, courteous, knowledgeable, and most…
He was efficient, personable and professional. He did an awesome job.
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Garage door consultation | 376 | — |
| General repairs & installation | 366 | — |
| Customer support | 124 | — |
| Garage door design | 14 | — |
