Experts Reviews · Company report
A1 Garage Door Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A1 Garage Door Service

Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 32 door repair services · 4.9★ from 1,419 Google reviews

Report card

Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Garage Door Service is better than 91% of door repair services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Garage Door Service is better than 90% of door repair services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Garage Door Service is better than —% of door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Garage Door Service is better than 83% of door repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Garage Door Service is better than 100% of door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Garage Door Service is better than 100% of door repair services.A
100

Reviews for your job

Customers hired A1 Garage Door Service for 4 kinds of job.

A1 Garage Door Service for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.376
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 376 Google reviews tagged “Garage door consultation” · showing 40

Alicia6 hours ago★★★★★

Great customer service and answered all my concerns

Garage door consultationCustomer support
Tim's4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great service call. On time and knowledgeable. Definitely recommend this company.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

He did an amazing job. Great Guy!!

Reasonable priceGarage door consultation
IvanLocal Guide · 344 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nick Petterson was amazing, he took care of our concerns immediately.

Customer photo from Ivan's review
Not sureGarage door consultationCustomer supportGeneral repairs & installation
Ethel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kory was very through explaining what I needed to get my garage door functioning

OverpricedGarage door consultationCustomer supportGeneral repairs & installation
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Totally professional and informative. Took care of my immediate problems.I will be using your company again as the need arises. Glad I called you.

Great priceGarage door consultation
Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Korea, is the best.

Reasonable priceGarage door consultationGeneral repairs & installation
George18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very courteous, on time and completed repairs to my satisfaction. Jackson resolved issue with the one opener but still need to reprogram other remote.

Reasonable priceGarage door consultationGeneral repairs & installation
rehana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Best customer service good knowledge Excellent attitude and friendly behavior

Not sureGarage door consultationCustomer supportService not listed
Zee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jason and Alex were amazing with explaining the entire situation and wht is covered by the company.

Great priceGarage door consultationGeneral repairs & installation
Teddy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional

Not sureGarage door consultation
JuanLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ Seth Springs did an excellent job repairing my garage door! He was professional, courteous, knowledgeable, and took the time to make sure everything was working properly. I really appreciate his quality workmanship and attention to detail. Highly recommend Seth to anyone looking for reliable and professional garage door service!

Garage door consultationGeneral repairs & installation
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jackson answered all my questions and concerns, excellent, gave me A1 service, will definitely refer to others

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus on time, courteous, knowledgeable,offered other services and packages company has.

Great priceGarage door consultation
Earl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

One of my 2 springs broke on my double car garage door. Excellent service - from the call to set the appt to quality and proficiency of the completed work. I got a text confirming the appt the day prior and Seth called 30 min before arriving. He was very professional and spotted my issues quickly. He gave…

Reasonable priceGarage door consultationGeneral repairs & installation
barry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jackson did a great job giving my doors a tuneup and inspection! Let me know what the problems and issues were and no high-pressure sales tactics. Just a good job all around.

Great priceGarage door consultationGeneral repairs & installation
dexter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional

Reasonable priceGarage door consultation
BobLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job, knowledgeable tech completed 2 garage doors quickly!!!

Reasonable priceGarage door consultationCustomer support
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick Peterson stopped by and helped fix a squeaky garage door. Thanks for all the knowledge and being so helpful.

Great priceGarage door consultation
SteveLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our garage door springs and motor bit the dust after ten years of heavy use, so we called A1. They dispatched Frederick Buffington to our house that afternoon. He did a tremendous job for us, thoroughly explaining the issues with our current system, then thoroughly explaining our options on replacement equipment.…

Reasonable priceGarage door consultationGeneral repairs & installation
Robinthetruth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A1 Gave excellent consolation will defiantly use in the futur

Not sureGarage door consultation
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The customer service was the best! I was well informed by Brett Crissey, my consultant, of the repairs needed & the options regarding replacing the garage door. He showed samples of the products available from A1 Garage Door Services & the payment plans offered by the company. The approval process was quick &…

Great priceGarage door consultation
Sscott52363 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

⭐⭐⭐⭐⭐ I had a great experience with Dwayne Jackson, who installed my new garage door. He was professional, efficient, and knowledgeable throughout the entire installation process. Dwayne did an excellent job, paid attention to detail, and made sure everything was installed properly and working as it should. I truly…

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Fay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael J was A1 with customer service

Not sureGarage door consultation
CalvinLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jason was a outstanding technician who came out and done a great job.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Reta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A1 Garage, came out today to my mother in law’s house, and exemplified excellent workmanship in installing a garage door opener. They were very knowledgeable and professional. Thank you Josh and Jonathan! I will be calling and requesting y’all once my home renovation is completed.

Great priceGarage door consultation
EvelynLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I received a flyer for A1 Garage Door in the mail and wanted them to complete a tuneup. He recommended replacing the spring and other worn out components & bracing the door. Door opens and closes quietly now! Great communication, arrived on time and finished work in a timely manner.

Reasonable priceGarage door consultationCustomer support
CrystalLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Trevor and Thomas both did an amazing job at offering options and getting us connected with top of the line products. Greatly appreciate their guidance and help!!!

Not sureGarage door consultationGarage door design
HilishaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

OMGGGGGG I am so glad I called them. The best $300 I had to spend but worth it!

Great priceGarage door consultation
Sabine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent and thorough service. Jesus Casanova, was our technician. He is professional, efficient and, personable. Would recommend him and A1 Garage Door Service to anyone that requires this service.

Reasonable priceGarage door consultationGeneral repairs & installation
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The young men's were very polite, and courteous, and friendly im very please of the work they did to the garage door. Thank you

Reasonable priceGarage door consultation
Yuvonne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

George was on time, very knowledgeable, and explained everything perfectly. I would highly recommend him.

Great priceGarage door consultation
Awal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Seth Springs did a good job to providing me the current conditions of the garage door. Did some improvement work and explained what to do the next time. He is superb in explaining the details of the garage door condition. He gave me to sign 2 liability documents is little bit scary and confusing, otherwise an excellent experience. Awal Khan

OverpricedGarage door consultationCustomer support
BrianLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matt was able to diagnose my issue, provide solutions, tune-up the garage door, and install a new key pad opener. I appreciated his honesty, knowledge and insights.

Reasonable priceGarage door consultationGeneral repairs & installation
Darrell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

He came and noticed the problem right away gave me a quote. We agreed upon everything was five star.

Reasonable priceGarage door consultation
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick peterson

Garage door consultation
luzLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A1 Garage is definitely the right company to contact about your garage issues. George responded to our call and came right away. His customer service is excellent! The quotes were also reasonable. Thank you George & A1 garage.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Bob13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sterling was awesome. His consultative approach and easy manner was wonderful.

Great priceGarage door consultation
jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great work by A1. George G. was knowledgeable, helpful and supportive throughout the process. Would highly recommend them.

Reasonable priceGarage door consultationGeneral repairs & installation
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great immediate service and fair price. Will definitely use again if needed in the future.

Reasonable priceGarage door consultationCustomer support

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 57%Overpriced 4%Not sure 11%

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