Experts Reviews · Company report
A1 Garage Door Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A1 Garage Door Service

Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 32 door repair services · 4.9★ from 1,419 Google reviews

Report card

Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Garage Door Service is better than 91% of door repair services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Garage Door Service is better than 90% of door repair services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Garage Door Service is better than —% of door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Garage Door Service is better than 83% of door repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Garage Door Service is better than 100% of door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Garage Door Service is better than 100% of door repair services.A
100

Reviews for your job

Customers hired A1 Garage Door Service for 4 kinds of job.

A1 Garage Door Service for garage door design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 14 Google reviews tagged “Garage door design”

LindaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dwayne was extremely knowledgeable and professional! His thoughtful attention to detail and respectful installation of my garage door exceeded my expectations 😃

Reasonable priceGeneral repairs & installationGarage door design
Sscott52363 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

⭐⭐⭐⭐⭐ I had a great experience with Dwayne Jackson, who installed my new garage door. He was professional, efficient, and knowledgeable throughout the entire installation process. Dwayne did an excellent job, paid attention to detail, and made sure everything was installed properly and working as it should. I truly…

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
CrystalLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Trevor and Thomas both did an amazing job at offering options and getting us connected with top of the line products. Greatly appreciate their guidance and help!!!

Not sureGarage door consultationGarage door design
Eve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great experience with A1 Technician Sterling. He was very knowledgeable and helpful. He went above and beyond. Thank you Sterling

Garage door design
ShirlRockLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Orpheus, Mario and the phone rep. Armano were patient and got me to a place where I felt comfortable with an affordable and reliable new door to last years to come. Thank you for your service A1 install completed today. Great service from Dwayne. I appreciate his time and patience to complete the job. Thank you

Reasonable priceGarage door consultationCustomer supportGarage door design
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome job by Jason! A true expert and professional!!!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Rosa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great customer service. Troy made my experience easy to understand, he listened to me and explained everything to my understanding. Very pleasant and well mannered. Went the extra mile to find the right options for my situation. He really took the time to talk Due to the low ceiling in my older home, he was able to…

Great priceGarage door consultationGarage door design
AprilLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professionally answered all our questions and concerns. The technician Onani was very patient with me and my husband. I was stuck at work and he was able to address my concerns over the phone while with my husband.

Reasonable priceGarage door consultationGarage door design
Holly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Michael did an awesome job at explaining everything with all the options. I highly recommend A1 Garage Door.

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Brian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Oscar was very good with the install. Willing to answer questions that I had.

Reasonable priceGeneral repairs & installationGarage door design
Wayne15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent presentation; customer service was great. My only issue was the time of processing and price quote.

OverpricedGarage door consultationGarage door design
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just got estimate and a view on whether current garage simply needed servicing. JP with his manager Dillon intelligently provided all my options, answered all my questions and provided confidence if I choose them. Just in beginning phase of search.

Not sureGarage door consultationGarage door design
Larry4 months ago★★★★★

Rating only, no written review.

Not sureGarage door consultationCustomer supportGeneral repairs & installation
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 57%Overpriced 4%Not sure 11%

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