Experts Reviews · Company report
A1 Garage Door Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A1 Garage Door Service

Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 32 door repair services · 4.9★ from 1,419 Google reviews

Report card

Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Garage Door Service is better than 91% of door repair services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Garage Door Service is better than 90% of door repair services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Garage Door Service is better than —% of door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Garage Door Service is better than 83% of door repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Garage Door Service is better than 100% of door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Garage Door Service is better than 100% of door repair services.A
100

Reviews for your job

Customers hired A1 Garage Door Service for 4 kinds of job.

A1 Garage Door Service for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.366
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 366 Google reviews tagged “General repairs & installation” · showing 20

Wanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Gerron was extremely meticulous in the installation of my garage doors and openers. Everything went well. He cleaned up at the end. I felt confident when he left that everything was installed properly. Also, Aaron was on time, polite, knowledgeable and very detailed with his process. He measured everything twice.…

OverpricedGeneral repairs & installation
Tim's4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great service call. On time and knowledgeable. Definitely recommend this company.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
debraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Originally we called A1Garage for service based on their reviews, our original Garage Door Company had fallen short the last few times we used them. Very disappointing after so many years. But everything happens for a reason, A1 Garage Door Service was easy to schedule online, had to reschedule due to conflict and…

Customer photo from debra's review
Great priceGeneral repairs & installation
Kay-CeeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Aaron, and the entire crew involved in my garage door replacement performed exceptionally. Job well done

Reasonable priceGeneral repairs & installation
IvanLocal Guide · 344 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nick Petterson was amazing, he took care of our concerns immediately.

Customer photo from Ivan's review
Not sureGarage door consultationCustomer supportGeneral repairs & installation
Ethel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kory was very through explaining what I needed to get my garage door functioning

OverpricedGarage door consultationCustomer supportGeneral repairs & installation
Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Korea, is the best.

Reasonable priceGarage door consultationGeneral repairs & installation
George18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very courteous, on time and completed repairs to my satisfaction. Jackson resolved issue with the one opener but still need to reprogram other remote.

Reasonable priceGarage door consultationGeneral repairs & installation
Zee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jason and Alex were amazing with explaining the entire situation and wht is covered by the company.

Great priceGarage door consultationGeneral repairs & installation
JuanLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ Seth Springs did an excellent job repairing my garage door! He was professional, courteous, knowledgeable, and took the time to make sure everything was working properly. I really appreciate his quality workmanship and attention to detail. Highly recommend Seth to anyone looking for reliable and professional garage door service!

Garage door consultationGeneral repairs & installation
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jackson answered all my questions and concerns, excellent, gave me A1 service, will definitely refer to others

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Betty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Seth was the best! He went above and beyond helping my Mom today fixing her garage door. He was honest and straightforward we appreciate that. Thank you!

Great priceGeneral repairs & installation
Earl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

One of my 2 springs broke on my double car garage door. Excellent service - from the call to set the appt to quality and proficiency of the completed work. I got a text confirming the appt the day prior and Seth called 30 min before arriving. He was very professional and spotted my issues quickly. He gave…

Reasonable priceGarage door consultationGeneral repairs & installation
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Korey Walker was my A1Technician. He was very thorough in explaining the source of my issue and providing a variety of service options. He has a great personality and completed the job in very efficient and effective manner and gave me back the majority of my Saturday..☀️🏈🍺🍗🍔😁!!!!

Reasonable priceGeneral repairs & installation
LindaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dwayne was extremely knowledgeable and professional! His thoughtful attention to detail and respectful installation of my garage door exceeded my expectations 😃

Reasonable priceGeneral repairs & installationGarage door design
barry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jackson did a great job giving my doors a tuneup and inspection! Let me know what the problems and issues were and no high-pressure sales tactics. Just a good job all around.

Great priceGarage door consultationGeneral repairs & installation
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We just had two new garage doors installed. From the sales visit to install it has been a great experience! The install technicians, Dwayne Jackson and Gerron Foster were articulate, professional, very respectful, and did a great job! I am thrilled!!! Thanks gentlemen! Keep up the great work! God bless!

Customer photo from Sam's reviewCustomer photo from Sam's review
Reasonable priceGeneral repairs & installation
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus Casanova, our A1Garage Door technician was excellent!! Very informative, knowledgeable and courteous. We would definitely recommend A1 for efficient garage door service!

Reasonable priceGeneral repairs & installation
GlenLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brett was amazing. He went above and beyond and exemplified extreme professionalism

Reasonable priceGeneral repairs & installation
SteveLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our garage door springs and motor bit the dust after ten years of heavy use, so we called A1. They dispatched Frederick Buffington to our house that afternoon. He did a tremendous job for us, thoroughly explaining the issues with our current system, then thoroughly explaining our options on replacement equipment.…

Reasonable priceGarage door consultationGeneral repairs & installation

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 57%Overpriced 4%Not sure 11%

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