Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Reviewers frequently praise the company for professional technicians who arrive on time, communicate clearly, and explain repairs in detail. Services include installing new doors, replacing springs and openers, and fixing seals. While most customers report positive experiences, recurring criticisms involve high pricing that exceeds expectations, pressure to purchase unnecessary upgrades, and occasional instances where jobs were left unfinished or parts were unavailable.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
682 Google reviews we collected
Phrases our text analysis found in 504 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 504 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s very professional, friendly, and put me at ease when describing the noise my garage door was making.”
“Tech was rude and in a rush!”
“Great service from the technician, knowledgeable, respectful.”
“We had an emergency situation with our garage door not working and we needed to pick up our daughter.”
“Jerry did a great job explaining the current state of the garage door and what needed to be done.”
“Very pleasant, fast knowledgeable experience, explained the problem and solution throughly .”
“Highly recommend this company, especially if they employ folks like Jeremy”
“Everything was explained clearly, and the price was very reasonable.”
“Way overpriced Felt ripped off afterwards”
“Very professional, great mannerism, and felt like a genuine interaction.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired A1 Garage Door Service for 4 kinds of job. Pick one to see what they paid and said.
Brandon was PHENOMENAL! He’s very professional, friendly, and put me at ease when describing the noise my garage door was making. Problem resolved….. Thank you m, Brandon!
Great service from the technician, knowledgeable, respectful. Guided us through the repair every step of the way.
I was thoroughly impressed with Jerry from start to finish. Jerry did a great job explaining the current state of the garage door and what needed to be done. Very professional, great mannerism, and felt like a genuine interaction. Highly recommend this company, especially if they employ folks like Jeremy
Very pleasant, fast knowledgeable experience, explained the problem and solution throughly .
Isaiah did a great job installing the door and Bob was very knowledgeable answering our questions when we went over purchasing a new door. Both very respectful and would highly recommend.
It was very knowledgeable and efficient at his job. I enjoyed conversing with him also, nice young man.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 280 | — |
| Garage door consultation | 265 | — |
| Customer support | 105 | — |
| Garage door design | 17 | — |
4.9 ★★★★★ 682 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brandon was PHENOMENAL! He’s very professional, friendly, and put me at ease when describing the noise my garage door was making. Problem resolved….. Thank you m, Brandon!
Great service from the technician, knowledgeable, respectful. Guided us through the repair every step of the way.
He installed my door distinctly crooked.
Hi Vera Novotnik, Thank you for taking the time to rate A1 Garage Door Service Livonia. We appreciate your vote of confidence.
Cost was more expensive than I expected.
Hi Ray Slumpff, Thank you for the great rating! We love hearing from our customers! We hope to be of service to you again in the future for all of your garage door repair and installation needs.
I was thoroughly impressed with Jerry from start to finish. Jerry did a great job explaining the current state of the garage door and what needed to be done. Very professional, great mannerism, and felt like a genuine interaction. Highly recommend this company, especially if they employ folks like Jeremy
Ahmed AA, Thank you for choosing A1 Garage Door Service Livonia! We are so happy to hear you had a great experience with us. We love what we do and appreciate your support!
Nathan was very professional and friendly. Job done well and efficient.
Hi C. Little, We are so happy to hear about your experience with A1 Garage Door Service Livonia! Thank you for your kind words and hope to work with you again in the future.
Explained everything he was going to do, friendly, he did a great job
Deborah Anthony, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at A1 Garage Door Service Livonia. We hope to be of service to you again in the future for all of your garage door needs.
Very pleasant, fast knowledgeable experience, explained the problem and solution throughly .
Hi ashley williams, Thank you very much for the wonderful review! A1 Garage Door Service Livonia always strives to provide every customer with the best service possible. We appreciate you telling the world about us!
Isaiah did a great job installing the door and Bob was very knowledgeable answering our questions when we went over purchasing a new door. Both very respectful and would highly recommend.
Hi Donna Biek, Thank you for the great rating. We hope to be of service to you again in the future for all of your garage door repair and installation needs.
Friendly and knowledgeable and explained what he did
Hi guenther urban, We are so grateful for your kind words about A1 Garage Door Service Livonia. We appreciate your business and hope to serve you again in the future with all your garage door maintenance, repairs and new garage door installations!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
