How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%67+9.5Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREA1 Garage Door Service
Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 4.9★ from 682 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired A1 Garage Door Service for 4 kinds of job.
A1 Garage Door Service for customer support
Clear ✕All 105 Google reviews tagged “Customer support” · showing 100
Nathan is very Friendly and very knowledgeable about A1’s products! He explained in detail differences in door lifts . I always appreciate someone who goes the extra yard to inform the client of there choices! Very Professional with a down to earth kindness! Thanks Nathan
Ryan is an amazing technician. Extremely professional He addressed all of my concerns Highly recommend Ryan to install your garage or whatever needs you may have !
Michael was professional, knowledgeable and courteous. Great job !!
Very professional, patient, and informative.
STEVEN SCHULER IS AWESOME. Steven addressed All of our Questions and Concerns about our Garage Door Opener issues. Also showed us how to Get Wi-Fi Back Online with the LIFT MASTER. Thank you So Much Steven HERMAN D.
Matt is very professional. He explains absolutely everything. We were very happy to have him work on our door and explain what else we needed. Thank you.
Service tech, Marvin, was great! An asset and excellent ambassador for your company! On-time, courteous and very professional. He reviewed previous work done, diagnosed the issue, explained our options, and got it done. I own a business and greatly value people like Marvin. Assuming you do too, we will use A-1 again!
He was very courteous and professional.
Samir did an amazing job! I had limited funds and he has my old garage door behaving like new!
Very respectful explained everything very good listener Extremely nice and professional 10 out of 10
Drew did an amazing job!! He was an excellent tech and very thorough. I would recommend him anytime!!
Wry professional and pleasant
Hello, Steve Bombardier just serviced my garage door and replaced my faulty keypad. He was knowledgeable and pleasant. He did a fantastic job! Thank you for sending out a great technician! I will recommend your company to my friends and family.
Jerry from A1 Garage Service was amazing!!! His expertise and patience with me to find a solution for our Garage door problems was “A1”. I will be using this service again.
Brandon was very kind, courteous, and professional.
Very experienced. Polite and knowledgeable. Helpful
Bob was impressively professional and skilled. It was a pleasure having him perform service on my garage door.
Bob was very knowledgeable, friendly, and he truly cares for his customers.
Drew was fantastic!! He explained things well and was very personable. He is a great asset to your company
Nathan was the best! Very knowledgeable and patient! He represents A1 as if he was the owner and personally responsible for all the operations! I would definitely recommend him to friends and family!
Jonathan was very professional and thorough. He was able to get my garage remotes working and I’m very satisfied with that.
Love our garage door, so quiet. Brandon was wonderful.
Matt was polite and helpful. He found the problem right away and was able to fix it quickly. Quoted me a price on fixing all the problems with my door Not able to afford the price he quoted. Senior living on a fixed income He was nice about it I like that your company sends pictures of the employee before he…
Davon was wonderful to work with. Understood my concerns about replacement cost and what type of door would best fit my lifestyle. Thanks to Davon for helping push the install date to a day I wouldn’t have to take off work.
Robert showed up in a timely manner and did a great job in getting my garage door operating again.
Very knowledgeable and friendly. Excellent customer service.
Technician was very thorough in explaining what was wrong with the garage door. And was very friendly all in all I was very happy with the job and price!
Nate did an amazing job. He is very personable, honest and did a great job. Thank you
Nathan was amazing! He was very knowledgeable, kind, and thorough. he did a great job in the tuneup and replacing parts of my garage. I’m glad I called A1 and will recommend them to my friends and family especially Nathan.
Very polite and explained everything
Very professional and very economically priced
Matt was great. My garage door is weird, but he figured it out.
I was happy with Steven he was so pleasant. I feel I got the best . He made me feel like I have him known forever. Truly felt I had a dear friend. Thank you!
Dillan was very professional, pleasant and knowledgeable.
Michael was professional, knowledgeable, and efficient. I will call this company again if I have an issue with my garage door.
Awesome tech, on time, fixed it in 5 mins, no charge since they just replaced our springs. Great experience
Aaron did a great job. Fast, efficient, honest and knowledgeable.
Steven arrived on time, explained all my options and went straight to work. I highly recommend him for his knowledge and work ethic. Very happy.
I've been very happy with the whole process, DaVon Johnson who was so helpful with my order, to Ryan Schuler and the other young man, sorry I have forgotten your name, with my installation. A1 does business so well, from sending picture of my installer, to catching damaged panels, to the young ladies who schedule…
Very professional, deep knowledge of trade and an expert problem solver.
My technician, Anjilo was here when promised. He was very knowledgeable and explained everything needed to complete the repair. Anjilo was very nice and completed the job quickly. My door works again and it was a pleasant experience after a hectic day. Thank you.
Charles was amazing! He was knowledgeable, respectful, and arrived right on time. He provided me with a detailed assessment of my garage door and explained everything thoroughly. I initially thought I was only getting a tune-up, but Charles pointed out a few areas of concern and made me feel comfortable addressing…
He friendly
EVAN was very professional & explained everthing in a easily understandable fashion. He did an excellent job. Thank you Evan.
The weather was very hot and humid, but he was undeterred in the complete replacement of my garage door.
Great job! Very professional!
Excellent professional service
Excellent service!! I highly recommend this company. Customer service and the tech Jonathan were outstanding.
The service technician was prompt, He took the time to explain the system to me. Above all he was very courteous and friendly.
Nyle came at a time that was stressful and he immediately calmed me and explained my options. Great employee to have representing your Brand. I will continue to use him when needed!
Very professional. Very nice. Good job explaining and making sure we were comfortable.
Excellent service. Very professional and friendly. Can't say enough good things about our technician. Also very knowledgeable. Thank you so much!!!
Marvin was very knowledgeable and did a great job of explaining when I had questions about the doors condition and any improvement it may need . I am very satisfied with the repairs and additional updates I had done.
Charles did a great job and was very helpful and informative 😊
Stephen was polite & very helpful explaining the problems with our current garage doors
Davon Johnson arrived on time, and his knowledge and work were easy to understand and appreciated. Charlie Hartline
Marvin did a great job. Very professional. Informed us of any issues, spelling it out very clearly. Would like him back again if needed.
He was very professional, courteous and knowledgeable.
Hello A1 Garage Door Service, I had the pleasure of recently being serviced by your superb employee Steven, he delivered par-excellence assistance. Above and beyond cream of the crop, cherry on top, and everything else I can pile high, high, high to the sky in superb customer service in every sense of the word.…
Very informative, through job done quickly
Davon did an excellent job with my garage door repair. He was honest, informative, and took the time to clearly explain the condition of my system and show me the worn components. I appreciated that he didn’t just push repairs, but walked me through what was truly needed and why. He replaced the springs and several…
WS in time crunch otherwise I would of refused service. Way overpriced Felt ripped off afterwards
Dakota called, was on time. He gave our door an evaluation and for its years said it was in pretty good shape. I opted for the springs to be replaced as they were 23 years old. He installed a new opener and programed my F-150 as well. He was a fantastic tech, knew his business and a pleasure to have him do the job.…
Jonathan was very knowledgeable, friendly and courteous and careful of surroundings. He explained everything in detail and completed in a timely fashion!
Marvin was an excellent service tech. Very thorough and informative. 10 stars
From start to finish, A1 was amazing!!! They helped us get our car out and whwn Tyler and Ryan showed up to install our new door, they were extremely polite, down to earth, knowledgeable , clean with their work and made sure to explain everything before leaving... would highly recommend A1 to anyone !!!!
Very knowledgeable, did work quickly and professionally.
Very good experience with Craig
Very professional, knowledgeable and a gentleman.
Hi! I am so glad I found your flyer in a recent ValPak sent to my house. I've heard that a garage door opener has a limited life, so I'd been wanting a professional tune up for quite some time, but it has been too cold and wet to expect anyone to stand outside and work in my garage. Now that it's warmer, I called…
Mr. Clark was very professional and efficient. He explained to me all that was wrong with my garage door and made recommendations for repairs. Afterwards, he explained about getting a new garage door opener which I informed him that I would have replaced next year.
Probably one of the most professional businesses I've ever worked with. From booking the appointment to keeping in contact and answering every question that I had, the experience was top-notch.
Great service, very knowledgeable and quick. The service was a little pricey.
Excellent service man very knowledgeable
He was very thorough and professional.
Steve Foster and Chris (trainee) arrived as expected, confirmed with me the work to be done, checked measurements and got started. The installation was completed when expected, and the garage was left as it was before they arrived — other than the new garage door & opener, of course. Excellent!
Phenomenal! Christopher was extremely polite and very pleasant to work with. He was very thorough with his inspection. He left this home with my wife and I feeling very informed and happy with everything.
Michael did a great job and was very helpful explaining what all the parts on my garage door. I can also stop worrying about the spring breaking.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 280 | — |
| Garage door consultation | 265 | — |
| Customer support | 105 | — |
| Garage door design | 17 | — |
