Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
A1 Garage Door Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%67+9.5Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

A1 Garage Door Service

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 4.9★ from 682 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Garage Door Service is better than 87% of garage door repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Garage Door Service is better than 86% of garage door repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Garage Door Service is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Garage Door Service is better than 67% of garage door repair services.B
67
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Garage Door Service is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Garage Door Service is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired A1 Garage Door Service for 4 kinds of job.

A1 Garage Door Service for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.265
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 265 Google reviews tagged “Garage door consultation” · showing 20

Andi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★

Great service from the technician, knowledgeable, respectful. Guided us through the repair every step of the way.

Great priceGarage door consultationGeneral repairs & installation
Vera4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 hours ago★★★

He installed my door distinctly crooked.

OverpricedGarage door consultationGeneral repairs & installation
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Isaiah did a great job installing the door and Bob was very knowledgeable answering our questions when we went over purchasing a new door. Both very respectful and would highly recommend.

Great priceGarage door consultationGeneral repairs & installationGarage door design
Darlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nathan is very Friendly and very knowledgeable about A1’s products! He explained in detail differences in door lifts . I always appreciate someone who goes the extra yard to inform the client of there choices! Very Professional with a down to earth kindness! Thanks Nathan

Garage door consultationCustomer supportGeneral repairs & installation
MichelleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

⭐⭐⭐⭐⭐ Jonathan with A1 Garage Door Service provided an excellent experience from start to finish! His communication and customer service were outstanding. He took the time to explain how the garage door mechanisms work and patiently answered all of my questions. I truly appreciated his professionalism, knowledge,…

Reasonable priceGarage door consultationGeneral repairs & installation
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent work and informative

Not sureGarage door consultation
Ali6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had an incredible experience with A1 Garage Door Service! Michael, was absolutely amazing. He arrived promptly, diagnosed the issue with my garage door right away, and took the extra time to walk me through the best solutions for longevity. Michael was incredibly knowledgeable, friendly, and professional, and I…

Great priceGarage door consultation
DewandaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerry was very polite and his customer service skills were exceptional ! He thoroughly explained everything and made suggestions that would benefit me in the long run.

Reasonable priceGarage door consultationGeneral repairs & installation
Bruce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very knowledgeable and kind. A pure asset to your company!

Great priceGarage door consultationGarage door designService not listed
Marlene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The Tec is always so professional.

Reasonable priceGarage door consultation
Delbert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerry was very professional and very friendly.

Reasonable priceGarage door consultation
Marianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Ryan is an amazing technician. Extremely professional He addressed all of my concerns Highly recommend Ryan to install your garage or whatever needs you may have !

Customer photo from Marianne's review
Great priceGarage door consultationCustomer supportGeneral repairs & installation
Sharon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Michael was professional, knowledgeable and courteous. Great job !!

Great priceGarage door consultationCustomer support
Shirley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Marvin was fantastic. I didn’t think I would be able to have my door repaired because it was late in the evening. He showed up explained my garage door issue, what he could do for me and the cost. My door was working fine when he left.

Reasonable priceGarage door consultationGeneral repairs & installation
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional, patient, and informative.

Reasonable priceGarage door consultationCustomer supportGarage door design
Loretta12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nathan was FANTASTIC! Professional, personable, and efficient. He solved our problem for what could have hundreds out of pocket for us otherwise. Any garage problems we have, we'll ask for Nathan!!

Great priceGarage door consultation
AndreaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Top notch service! Justin and Thaddeus were a joy to work with.

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Latral8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brian was very friendly and informative, It was a lot of work to fix that garage door

Reasonable priceGarage door consultation
Georgia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

He explained everything to me that needed to be done. He was friendly and I liked him.

Reasonable priceGarage door consultationGeneral repairs & installation
TIUANALocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

STEVEN SCHULER IS AWESOME. Steven addressed All of our Questions and Concerns about our Garage Door Opener issues. Also showed us how to Get Wi-Fi Back Online with the LIFT MASTER. Thank you So Much Steven HERMAN D.

Great priceGarage door consultationCustomer supportGeneral repairs & installation

Show more garage door consultation reviews (245 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 56%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation280—
Garage door consultation265—
Customer support105—
Garage door design17—

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