Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
A1 Garage Door Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%67+9.5Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

A1 Garage Door Service

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 4.9★ from 682 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Garage Door Service is better than 87% of garage door repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Garage Door Service is better than 86% of garage door repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Garage Door Service is better than —% of garage door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Garage Door Service is better than 67% of garage door repair services.B
67
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Garage Door Service is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Garage Door Service is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired A1 Garage Door Service for 4 kinds of job.

A1 Garage Door Service for garage door design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 17 Google reviews tagged “Garage door design”

Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Isaiah did a great job installing the door and Bob was very knowledgeable answering our questions when we went over purchasing a new door. Both very respectful and would highly recommend.

Great priceGarage door consultationGeneral repairs & installationGarage door design
Darlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nathan is very Friendly and very knowledgeable about A1’s products! He explained in detail differences in door lifts . I always appreciate someone who goes the extra yard to inform the client of there choices! Very Professional with a down to earth kindness! Thanks Nathan

Garage door consultationCustomer supportGeneral repairs & installation
Bruce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very knowledgeable and kind. A pure asset to your company!

Great priceGarage door consultationGarage door designService not listed
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional, patient, and informative.

Reasonable priceGarage door consultationCustomer supportGarage door design
AndreaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Top notch service! Justin and Thaddeus were a joy to work with.

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Thomas14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Matt is very professional. He explains absolutely everything. We were very happy to have him work on our door and explain what else we needed. Thank you.

Reasonable priceGarage door consultationCustomer supportGarage door design
Rosemary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very respectful explained everything very good listener Extremely nice and professional 10 out of 10

OverpricedGarage door consultationCustomer supportGeneral repairs & installation
Rosa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Davon was wonderful to work with. Understood my concerns about replacement cost and what type of door would best fit my lifestyle. Thanks to Davon for helping push the install date to a day I wouldn’t have to take off work.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Matt Brady was great plus he was fast and efficient!

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend A1 Garage door for any type of services for your garage!!! I have used them twice for different garage services and they go above and beyond to help fix the problem and are awesome people. I had a gentleman today named Luke Adams and he was very thorough explaining everything about his service he…

Great priceGarage door consultationGeneral repairs & installationGarage door design
Megan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very professional and informative! He did an awesome job and explained everything very well. 10/10 for everything!

Reasonable priceGeneral repairs & installationGarage door design
Cindy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been very happy with the whole process, DaVon Johnson who was so helpful with my order, to Ryan Schuler and the other young man, sorry I have forgotten your name, with my installation. A1 does business so well, from sending picture of my installer, to catching damaged panels, to the young ladies who schedule…

Customer photo from Cindy's review
Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Windy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nyle came at a time that was stressful and he immediately calmed me and explained my options. Great employee to have representing your Brand. I will continue to use him when needed!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Zee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional. Very nice. Good job explaining and making sure we were comfortable.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
JLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Charles did a great job...! Really enjoyed working with him to get the best solution for us...

Reasonable priceGarage door consultationGarage door design
CEdited 5 days ago★★★★★

Rating only, no written review.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Lola3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Great priceGarage door consultationGarage door design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 56%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation280—
Garage door consultation265—
Customer support105—
Garage door design17—

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