Experts Reviews · Company report
A1 Garage Door Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%67+9.5Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

A1 Garage Door Service

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 4.9★ from 682 Google reviews

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Garage Door Service is better than 87% of garage door repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Garage Door Service is better than 86% of garage door repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Garage Door Service is better than —% of garage door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Garage Door Service is better than 67% of garage door repair services.B
67
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Garage Door Service is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Garage Door Service is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired A1 Garage Door Service for 4 kinds of job.

A1 Garage Door Service for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.280
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 280 Google reviews tagged “General repairs & installation” · showing 40

Andi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★

Great service from the technician, knowledgeable, respectful. Guided us through the repair every step of the way.

Great priceGarage door consultationGeneral repairs & installation
Vera4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 hours ago★★★

He installed my door distinctly crooked.

OverpricedGarage door consultationGeneral repairs & installation
RayLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 19 hours ago★★★★

Cost was more expensive than I expected.

OverpricedGeneral repairs & installation
ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very pleasant, fast knowledgeable experience, explained the problem and solution throughly .

Reasonable priceGeneral repairs & installationService not listed
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Isaiah did a great job installing the door and Bob was very knowledgeable answering our questions when we went over purchasing a new door. Both very respectful and would highly recommend.

Great priceGarage door consultationGeneral repairs & installationGarage door design
guenther5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Friendly and knowledgeable and explained what he did

Reasonable priceGeneral repairs & installation
Avtar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Nice and hard working person

Not sureGeneral repairs & installation
ElviraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

James is an asset to your company. He arrived a few minutes early and prepared to work. James was very professional and polite. Has a wealth of knowledge and super patient. He addressed all our questions and concerns as well. Thanks for being such a great company with great staff. Much appreciated. MzElly🌷

Reasonable priceGeneral repairs & installation
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Did good work.

Not sureGeneral repairs & installation
Darlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nathan is very Friendly and very knowledgeable about A1’s products! He explained in detail differences in door lifts . I always appreciate someone who goes the extra yard to inform the client of there choices! Very Professional with a down to earth kindness! Thanks Nathan

Garage door consultationCustomer supportGeneral repairs & installation
JohnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Justin did a great job (fast and efficient) replacing the broken spring, plus we upgraded the springs and cables. Very happy with his professionalism also.

Reasonable priceGeneral repairs & installation
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great mechanic

Reasonable priceGeneral repairs & installation
MichelleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

⭐⭐⭐⭐⭐ Jonathan with A1 Garage Door Service provided an excellent experience from start to finish! His communication and customer service were outstanding. He took the time to explain how the garage door mechanisms work and patiently answered all of my questions. I truly appreciated his professionalism, knowledge,…

Reasonable priceGarage door consultationGeneral repairs & installation
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Devante Williams went above and beyond to help solve my garage issue in replacing rubber bottom door sealer. Very respectful and answered all my concerns

Reasonable priceGeneral repairs & installation
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly, knowledgeable, knew what the problem was immediately and gave me a great selection of ways to get it repaired and working. Would highly recommend.

Reasonable priceGeneral repairs & installation
DewandaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerry was very polite and his customer service skills were exceptional ! He thoroughly explained everything and made suggestions that would benefit me in the long run.

Reasonable priceGarage door consultationGeneral repairs & installation
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Nathan was a total professional with a great human empathy for me as a senior. He explained things clearly and offered clear options.i look forward to to having him complete my project when parts are available.

Reasonable priceGeneral repairs & installation
KarenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Sean was knowledgeable and super polite. He had the issue resolved quickly and even did a short preventative inspection to make sure I was in good shape.

Great priceGeneral repairs & installation
Dorian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Devante was great!..very professional, knowledgeable and efficient, I love my new motor and code pad. Dorian B

Great priceGeneral repairs & installation
Marianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Ryan is an amazing technician. Extremely professional He addressed all of my concerns Highly recommend Ryan to install your garage or whatever needs you may have !

Customer photo from Marianne's review
Great priceGarage door consultationCustomer supportGeneral repairs & installation
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jerry did a fantastic job reviewing our garage door functionality. Our door is fairly new but we felt it needed maintenance. We ended up replacing the rollers as the ones that came with the door were poor quality and had begun squeaking. Jerry also performed basic maintenance and gave us a solid recommendation for…

Great priceGeneral repairs & installation
Shirley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Marvin was fantastic. I didn’t think I would be able to have my door repaired because it was late in the evening. He showed up explained my garage door issue, what he could do for me and the cost. My door was working fine when he left.

Reasonable priceGarage door consultationGeneral repairs & installation
EdwardLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jerry did a great job fast and professional.

Great priceGeneral repairs & installation
AndreaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Top notch service! Justin and Thaddeus were a joy to work with.

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Georgia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

He explained everything to me that needed to be done. He was friendly and I liked him.

Reasonable priceGarage door consultationGeneral repairs & installation
TIUANALocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

STEVEN SCHULER IS AWESOME. Steven addressed All of our Questions and Concerns about our Garage Door Opener issues. Also showed us how to Get Wi-Fi Back Online with the LIFT MASTER. Thank you So Much Steven HERMAN D.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Michael was a great technician—-very technically knowledgeable and pleasant to work with.

OverpricedGeneral repairs & installation
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

He originally installed the door garage opener and did excellent work. So, no surprise, he did excellent work today.

Great priceGeneral repairs & installation
Gordon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Service tech, Marvin, was great! An asset and excellent ambassador for your company! On-time, courteous and very professional. He reviewed previous work done, diagnosed the issue, explained our options, and got it done. I own a business and greatly value people like Marvin. Assuming you do too, we will use A-1 again!

OverpricedCustomer supportGeneral repairs & installation
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nate did a great job!! Polite and skilled and prompt!! Thank you !!

Reasonable priceGeneral repairs & installation
Tru24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Marvin provided excellent service. Very transparent and knowledgeable. 10/10

Reasonable priceGarage door consultationGeneral repairs & installation
September6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Samir did an amazing job! I had limited funds and he has my old garage door behaving like new!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Rosemary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very respectful explained everything very good listener Extremely nice and professional 10 out of 10

OverpricedGarage door consultationCustomer supportGeneral repairs & installation
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Samir did an excellent job explained everything that needed attention. Very professional. My garage is so much better and quiet. Thank you

Reasonable priceGeneral repairs & installation
jermaine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Marvin did an excellent job repairing my garage door. Not only was he very knowledgeable about the process, he was able to complete the job in a timely fashion

Reasonable priceGeneral repairs & installation
L.Local Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dylan was outstanding! Very knowledgeable, personable, and finished quickly. He does more than what is asked for and safety is his top priority. Thank you

Great priceGarage door consultationGeneral repairs & installation
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent customer service!

Reasonable priceGeneral repairs & installation
Mikey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I paid more than planned, but I got more product. Tech was timely, communicative, process oriented. A-1 is fortunate to have him.

Reasonable priceGeneral repairs & installation
ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ryan explained with good details, and very easy to work with. Very professional tech.

Reasonable priceGeneral repairs & installation
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Technician showed up on time, explained process, identified other issues, worked diligently to resolve everything. Very professional.

Reasonable priceGeneral repairs & installation

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 56%Overpriced 8%Not sure 11%

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