Experts Reviews · Company report
A1 Home Improvement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

A1 Home Improvement

New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 40 post construction cleaning · 4.9★ from 723 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Home Improvement is better than 90% of post construction cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Home Improvement is better than 85% of post construction cleaning.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Home Improvement is better than 97% of post construction cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Home Improvement is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Home Improvement is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Home Improvement is better than 40% of post construction cleaning.C
40

Reviews for your job

Customers hired A1 Home Improvement for 8 kinds of job.

A1 Home Improvement for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000–4,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Gutter repairs”

Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A great experience from start to finish. And every time I had questions or concerns, Jeremy was right there with the answers. Thank you all and I made a wise choice.

Paid $25,000–30,000Reasonable priceSliding glass door installation & replacementGutter repairs
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had new gutter and guard put on our house. Also repairs to upper gutters when it was discovered they could not be replaced. The crew were very professional and all was cleaned up when they left. Thank you A1

Gutter repairs
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

From estimate to installation within a week. Can’t say enough about the service and quality. We will be using them again.

Paid $2,000–4,000Great priceGutter repairsGutter installation
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had numerous projects done with A-1 home improvement and I cannot said enjoy with their quality and professional services. All staffs from the office to salesman and installers are excellence. Johnathan went above and beyond to help with our needs. They spent time to address any issues before, during and after…

Customer photo from Sarah's reviewCustomer photo from Sarah's review
Paid $20,000+Reasonable priceSliding glass door installation & replacementGutter repairsGeneral window replacement
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was a pleasant experience through and through, the rep was very patient and understanding, I really appreciate the swiftness of the job getting done and am very happy with the product they installed.

Reasonable priceGutter repairs
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A1 Home Improvement did an ABSOLUTELY AMAZING job replacing my old roof with beautiful new roofs for my home & garage!!! I am beyond satisfied with the experience that I had with A1. They truly stick by their name in providing A1 products and service!! My project manager, Marquise Thompson rocked and did a…

Customer photo from Michelle's review
Great priceGutter repairsGutter installationRoof inspection
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So glad I went with A1! They are they best from the beginning to the end!

Paid $12,000–14,000Reasonable priceSliding glass door installation & replacementGutter repairsGeneral window replacement
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They properly inspected my existing gutter and gave me several options for a fix, all of which were way more reasonable than other contractors who seemed more focused on upsell than solving my issues. Work was performed in a timely manner after scheduling. After several rainstorms, I can say that I am satisfied with the work done. I would use them again.

Gutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, accommodating, great follow-thru; an excellent job!

Gutter repairsRoof installation+ Responsiveness+ Professionalism
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A-1 does thoroughly professional work and goes the extra mile to make the customer happy. Jim and Ryan were especially helpful and did great work. I recommend this company highly.

Gutter installationGutter repairsSkylight installation+ Responsiveness+ Punctuality+ Quality
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Made an appointment for consult and Brandon came to do an estimate. He made a great first impression of this business. He was on time, respectful knowledgeable, neat and friendly. These days you don’t always find good people. He wasn’t pushy either. I would do business with you after all the great qualities of this…

Gutter repairsRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

Price

$18k+6563% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

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