Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
A1 Home Improvement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

A1 Home Improvement

New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 40 post construction cleaning · 4.9★ from 723 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Home Improvement is better than 90% of post construction cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Home Improvement is better than 85% of post construction cleaning.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Home Improvement is better than 97% of post construction cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Home Improvement is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Home Improvement is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Home Improvement is better than 40% of post construction cleaning.C
40

Reviews for your job

Customers hired A1 Home Improvement for 8 kinds of job.

A1 Home Improvement for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$12,000–14,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Skylight installation”

Rodney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael the PM was great to work with.

Skylight installationRoof installation
Tendo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

From the very first interaction, Cody was professional, thorough, and extremely patient throughout the entire roofing process. He took the time to complete a detailed assessment, explained everything clearly, and made sure I understood each step. Anytime I had questions or concerns, he was always responsive and…

Reasonable priceAttic venting repairsGutter installationRoof inspection
John16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Markeese Thompson was our Project Manager, and he and his crew did an A1 job. The team got the project done with care and professionalism.

Roof repairSkylight installation
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A1 Home Improvement did an amazing job installing our roof, new skylights, and reframing our existing windows. From the estimate to the finishing touches, all of the teams that worked on our house were skilled, dedicated, and courteous. Our neighbors even commented on how thoughtful the teams were. The new roof…

Skylight installationRoof installationService not listed
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So glad I went with A1! They are they best from the beginning to the end!

Paid $12,000–14,000Reasonable priceSliding glass door installation & replacementGutter repairsGeneral window replacement
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

A day after we had a very windy and rainy day, I was in my yard and noticed several shingles lying on the ground. After some inspection, those came from my roof. I see a lot of A1 yard signs around so I gave them a call. They came out the next day and inspected the roof. Turns out I had more than a few missing from…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

A1 replaced my roof and a few skylights, they did an amazing job, large roof completed on one day. They were incredible to get us in according to the solar panel removal and put us in for a priority since I had significant leaking! Ver affordable, knowledgeable and best of all super friendly and easy to work with! Highly recommend!

Roof inspectionRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
New2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work. Roof damage was from a hail storm. A1 coordinated with insurance company negotiating all the details an expert roofer should know and demand. The entire roof was replaced including new skylights. The job was completed efficiently in just two days after the materials were delivered. Installation was…

Roof inspectionRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A-1 does thoroughly professional work and goes the extra mile to make the customer happy. Jim and Ryan were especially helpful and did great work. I recommend this company highly.

Gutter installationGutter repairsSkylight installation+ Responsiveness+ Punctuality+ Quality
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a phenomenal experience with A1 from start to finish. I recently had to have my roof and skylights replaced due to some storm damage and I reached out to a few different contractors. Upon speaking with Nick, the choice was very easy to move forward with A1. He was at my house the very next day. He immediately…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Dale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I first spoke to Korrin about having 2 skylights replaced. She was very helpful, polite & professional. A very positive first experience. She sent Brandon out to inspect my roof. He showed up on time! He was also very professional & knowledgeable when explaining my options. The skylights were installed on time. The…

Roof inspectionSkylight installation+ Punctuality+ Professionalism

Price

$18k+6563% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation151$13k–$28k
Roof inspection58—
Roof repair45$10k–$17k
Roof repair for storm & wind damage43—
Roof damage repair24—
Gutter installation24—
Sliding glass door installation & replacement12—
Skylight installation11—

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