Analyzing 10,215,65210.2M ReviewsFor 28,90428.9K Experts

Experts Reviews · Company report
A1 Plus Electrical, Plumbing and Air Conditioning Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%98+13.9Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

A1 Plus Electrical, Plumbing and Air Conditioning Repair

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 151 electricians · 4.8★ from 5,629 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Plus Electrical, Plumbing and Air Conditioning Repair is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Plus Electrical, Plumbing and Air Conditioning Repair is better than 85% of electricians.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Plus Electrical, Plumbing and Air Conditioning Repair is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Plus Electrical, Plumbing and Air Conditioning Repair is better than 98% of electricians.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Plus Electrical, Plumbing and Air Conditioning Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Plus Electrical, Plumbing and Air Conditioning Repair is better than 72% of electricians.B
72

Reviews for your job

Customers hired A1 Plus Electrical, Plumbing and Air Conditioning Repair for 8 kinds of job.

A1 Plus Electrical, Plumbing and Air Conditioning Repair for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$1–500
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Water heater repair”

lidia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Ruben from A1 Electrical, Plumbing and Air came to service our water heater. He explained what needs to be maintained, what to look for. We are very very happy with this company, their technicians and the service they provide.

Paid $5,000+Reasonable priceWater heater repair
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

John W - Great service!

Paid $1–500Reasonable priceToilet repairWater heater repair
james9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joseph McCleskey was excellent and very knowledgeable.

Water heater repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Mr Michael Whitten was awesome. Super thurough in both analyzing our water heater and explaining everything to us. He waited to make sure everything was running well, and we chatted potential replacement options and even video games. Dude is a great guy!

Paid $1–500Reasonable priceWater heater repair
Angel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Technician was very knowledgeable, conducted repairs and provided training. Would highly recommend.

Great priceWater heater repair
ShamekaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Let’s Keep It 100. Literally. 😂 We scheduled a water heater flush. When the technician arrived, we discovered there had been a miscommunication regarding the pricing. Once that was clarified, we simply decided not to move forward with the service. No argument. No drama. No hard feelings. Thank you for coming…

Water heater repair
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you to John. Great plumber and very friendly. He answered all of our questions thoroughly. Overall very helpful.

Paid $1–500Great priceWater heater repair
Juan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Robert was very professional and friendly. He treated me and my family very well and was honest with us throughout the whole process. Great overall experience with him. Thanks Robert!

Paid $1–500Great pricePlumbing pipe repairWater heater repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience. The service tech who helped us with servicing a waterless heater (and repairs gas and water pipe issues from a shoddy builder effort) did a great job and was very friendly.

Paid $1,000–1,500Reasonable pricePlumbing pipe repairWater heater repairHeating system maintenance
ValLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Showed up so promptly and thoroughly fixed and explained everything in short order

Paid $800–1,000Reasonable priceSewer cleaningWater heater repair
KailaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The booking process was very straightforward. Jeremy came prepared and was very professional! He performed our regular maintenance and was also able to adjust the temperature on our water heater. Additionally, he provided recommendations for maintenance and longevity of our system. I would absolutely work with Jeremy and the team again!

Paid $1–200Great priceWater heater repair
RaviLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Their plumber did an excellent job getting our hot water heater working again and fixing our leaking kitchen hot water faucet.

Paid $1–200Great priceFaucet repairWater heater repair

Price

$454-10% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair272$114–$415
Electrical outlet & switch installation209$248–$986
Light fixture installation185$209–$933
Electrical panel replacement or upgrading183$1.8k–$4.9k
Installation177$322–$2.5k
Electrical wiring installation147$383–$1.7k
Electrical panel repair143$196–$882
Electrical power restoration119$93–$503

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