A1 Plus Electrical, Plumbing and Air Conditioning Repair
Electrician · Houston, TX · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%98+13.9Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#96 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 23%
4.8★★★★★5,629 Google reviews · 283 photos
94%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
68%reviews answered by the owner
$454typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
A1 Plus Electrical, Plumbing and Air Conditioning Repair at a glance
Customers frequently praise the company for punctual arrivals, detailed explanations of repairs, and professional communication regarding electrical, plumbing, and HVAC services. Reviews highlight that technicians are knowledgeable and respectful, often arriving early or providing clear quotes with financing options. However, several low-star comments criticize inflated pricing recommendations, missed appointment windows, and a lack of follow-up from management when issues arise or services are declined.
Google rating: 4.8 out of 5 from 5,629 reviews (94% five-star).
Reviews on this page: 5,629 Google reviews (4,396 with written comments, 91 with photos).
Owner responses: the business replied to 68% of reviews.
Most recent review: October 24, 2026.
Service: Electrician serving Houston, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
This companyElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Plus Electrical, Plumbing and Air Conditioning Repair: 87/100 on this factor. Category median: 94.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Plus Electrical, Plumbing and Air Conditioning Repair: 85/100 on this factor. Category median: 93.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Plus Electrical, Plumbing and Air Conditioning Repair: 86/100 on this factor. Category median: 98.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Plus Electrical, Plumbing and Air Conditioning Repair: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Plus Electrical, Plumbing and Air Conditioning Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Plus Electrical, Plumbing and Air Conditioning Repair: 72/100 on this factor. Category median: 88.B
72
Bar = this company · dark tick = category median.
Star ratings
5,629 Google reviews we collected
4.8of 5
5 stars5,26694%
4 stars1703%
3 stars301%
2 stars220%
1 star1413%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
98%praise
Praise4,88598%
Complaints832%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price19825%
Reasonable49463%
Overpriced304%
Not sure608%
$454-5% vs typical electricians
Middle half of what 604 customers paid ($135–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,48730%
Quality & results98520%
Speed & response83517%
Communication58412%
Would recommend49410%
Price & value4018%
Honesty & trust1824%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Electrician Jose Herrera arrived promptly at 11:30am Very polite, professional and knowledgeable about the service needed.”
“I also personally witnessed a conversation between Skylar and Marvin on speakerphone where Skylar became very unprofessional and yelled at him.”
“Josue did a great job and was very enthusiastuc, even showing up an hour early for the job.”
“I’m not claiming the technician damaged our water heater.”
“Great service, the diagnostic was fast and he fixed the problem really fast, within the hour.”
“Their AI dispatch program that takes over in the evening hours either never passed on my messages or the actual living person on call never got back to me.”
“Jose did an amazing job on both installation and explaining”
“Very frustrated with the experience of being not listened to and just trying to sell something else, not to mention the electrician who fixed the issu…”
“I would definitely recommend them to my family and anyone else who needs Plumbing services and Electrical services.”
“I would highly recommend ditching the AI and getting real people to answer the phones if you're going to have men out in people's homes at night.”
“He gave me a reasonable quote for the necessities, and any other work can be done as time and money permits.”
“But they suggested several pricey things I did not need.”
“On-time, polite, knowledgeable, informative, efficient and a genuine pleasure to work with.”
“these guys (Luis)are scammers, qouted me 3500 for swapping out 7 breakers, showed me a website for breakers which cost 500 each, these are ususally mu…”
People customers mention
Skylar41 reviews
Bell37 reviews
Herrera29 reviews
Eric29 reviews
Michael29 reviews
Jose25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A1 Plus Electrical, Plumbing and Air Conditioning Repair for 8 kinds of job. Pick one to see what they paid and said.
ConnieLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 hours ago★★★★★
Josue did a great job and was very enthusiastuc, even showing up an hour early for the job. He was thorough znd made multiple checks to be sure all tasks were completed.
Paid $1–500Reasonable priceElectrical parts assemblyGround wire installationElectrical wiring installation
Susan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★
Great experience and excellent service. I called A1 Plus at 10am requesting a service call & quote for repairing my range power outlet & replacing the entire breaker panel. (Not an emergency). Electrician Jose Herrera arrived promptly at 11:30am Very polite, professional and knowledgeable about the service needed.…
Paid $5,000+Reasonable priceElectrical wiring installationElectrical panel replacement or upgrading
deb4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 15 hours ago★★★★★
Vincent was very professional and very knowledgeable. Will definitely use them when we are ready to replace ductwork.
Paid $1–500
Natorshe1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
I love that they explain everything of all my repairs and of my installation process. I would definitely recommend them to my family and anyone else who needs Plumbing services and Electrical services. Mike, Justin, Pablo and Tyler are all Fantastic Guys. They really took care of me concerns. ❤️ Thank You All
Perry6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Very knowledgeable electrician. He was respectful of our home and would have no problem having him back again
Paid $5,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
PhilipLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Eric was very professional and knowledgeable of what he was doing. Highly recommend him and the company!!!
Paid $500–1,000Great priceElectric car charger installation
Josue did a great job and was very enthusiastuc, even showing up an hour early for the job. He was thorough znd made multiple checks to be sure all tasks were completed.
Price assessment: Reasonable price
Price: $1–500
Services: Electrical parts assembly, Ground wire installation, Electrical wiring installation, Electrical outlet & switch repair, Service not listed
Response from the owner · 3 days ago
Thank you so much for your 5-star review! We're thrilled to hear you were pleased with Eric's work on your wiring elimination service.
At A1 Plus Electrical, Plumbing & Air, our skilled licensed electricians take pride in being thorough, professional, and delivering quality workmanship you can rely on.
As an Advantage Plan member, you also receive added benefits and priority service designed to help keep your home’s plumbing, electrical, and HVAC systems running at their best.
Thank you for choosing A1 Plus Electrical, Plumbing & Air — we're always here whenever you need fast, dependable, and professional service!
Chris Thompson4 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Great experience and excellent service. I called A1 Plus at 10am requesting a service call & quote for repairing my range power outlet & replacing the entire breaker panel. (Not an emergency). Electrician Jose Herrera arrived promptly at 11:30am Very polite, professional and knowledgeable about the service needed. Quote was a little expensive but good financing options. At 2:30pm electrician Tyler Foss arrived to do the work. By 7:30pm it was all complete. No damage to drywall or siding! I’m so impressed with the outcome.
Price assessment: Reasonable price
Price: $5,000+
Services: Electrical wiring installation, Electrical panel replacement or upgrading
Response time: 0–1 hr
Kerry Goelzer3 reviewsiTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Thank you so much for your 5-star review! We're thrilled to hear you chose A1 Plus Electrical, Plumbing & Air for your HVAC maintenance.
At A1 Plus Electrical, Plumbing & Air, our skilled HVAC technicians take pride in being thorough, professional, and delivering quality workmanship you can rely on.
As an Advantage Plan member, you also receive added benefits and priority service designed to help keep your home’s plumbing, electrical, and HVAC systems running at their best.
Thank you for choosing A1 Plus Electrical, Plumbing & Air — we’re always here whenever you need fast, dependable, and professional service!
OW ELocal Guide · 21 reviewsiTotal number of Google reviews OW has written across all businesses on Google Maps, not just this one.
Louis is very knowledgeable about his craft and educated me and my husband on what the issue is and what needs to done. He also took time to entertain our toddler. We appreciate his work.
Services: Electrical inspections
deb rogers4 reviewsiTotal number of Google reviews deb has written across all businesses on Google Maps, not just this one.
I love that they explain everything of all my repairs and of my installation process. I would definitely recommend them to my family and anyone else who needs Plumbing services and Electrical services. Mike, Justin, Pablo and Tyler are all Fantastic Guys. They really took care of me concerns. ❤️ Thank You All
Price assessment: Great price
Price: $3,500–4,000
Services: Toilet repair, Water heater installation
